Hotel Caprice - Grindelwald

Hotels
9 (611 reviews)
Kreuzweg 11 , Grindelwald , ch

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Noise from the hall

Categories

Cleanliness
8.25
Some reviews mentioned cleanliness issues, such as squashed mosquitoes and the overall room could be cleaner.
Service
9.75
Overall, guests mentioned friendly and helpful staff, particularly in breakfast service.
Location
9.25
Multiple reviews highlighted the excellent location, being close to the train station and great views.
Room Quality
8.25
Rooms were described as comfortable but some mentioned issues with bed quality and noise.
Amenities
8.75
Decent facilities were noted, but some guests wished for better room amenities like a mini-bar.
Value for Money
9.25
Guests generally felt positive about the value received for the price paid.
Food and Beverage
9.25
Excellent breakfast and coffee were frequently highlighted as a strong point.
Overall Experience
9.25
Many guests expressed their overall satisfaction and intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:42

Property Description

Impressive Mountain Views
The Hotel Caprice in Grindelwald offers a peaceful yet central location with stunning views of the mountains. Relax in comfortable rooms with balconies or garden terraces overlooking the majestic scenery.

Charming Garden Oasis
Unwind in the hotel's lovely garden adorned with deck chairs and wicker furniture, surrounded by beautiful floral arrangements and a one-of-a-kind vista of the iconic North Face of the Eiger.

Luxurious Spa Experience
Indulge in relaxation at the on-site spa, featuring a hot tub, sauna, steam bath, massage shower, herbal bath, solarium, and professional massage services. Treat yourself to a rejuvenating experience after a day of exploring the picturesque surroundings.

Experience tranquility and luxury at Hotel Caprice - Book your stay now for an unforgettable mountain getaway.

Important information:

Please note that snow chains are recommended to get to the property.

If traveling with children, please inform the property in advance about their age. Contact details are stated in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for CHF 35 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 65 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 611 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
R
Rowen solo_traveller us
8
I really enjoyed, if I have the chance to come back, I will.
Pros:

Location is spectacular if you want to see the mountains. Great and friendly staff, very accessible to the village and train station if you need to go somewhere or get something.

Cons:

No AC or fan, really hard to sleep at night in hot room. There’s also no window screen so leaving the window open at night is creates a hazard for bugs.

2026-07-16 via Nuitee
C
Chuang couple tw
10
I like the jacuzzi 😁
Pros:

Close to the Train station, but the location of the hotel is located on a hill, which need to go uphill to get to the hotel. Not too convenient if you need to carry a big luggage. But overall the location is great.
The e hotel is comfy and nice.
Good breakfast too.

Cons:

The room is a bit small, but still can accept.

2026-07-16 via Nuitee
P
Paul couple nl
9
Uitstekende uitvalsbasis om Grindelwald en de Jungfraujoch te verkennen
Pros:

de ligging en de service

Cons:

extra betalen om te parkeren

2026-07-16 via Nuitee
X
Xin Fang solo_traveller sg
10
2026-07-15 via Nuitee
V
Victoria couple us
9
2026-07-15 via Nuitee
J
Jasmine couple cn
9
老板和餐厅人员都很友善,做事严谨,我们不小心打碎了房间里的玻璃杯,告知老板后,他没有让我们赔偿,还称赞我们把碎玻璃清理干净的行为,让我们很感动。
Pros:

酒店风景特别好,阳台上就可以看到三座山峰和梦幻山坡,超过了绝大多数景观餐厅。早餐面包好吃,咖啡好喝,而且提供无糖酸奶,控糖爱好者开心。距离火车站很近。房间虽小,但是设计合理,洗头,晾衣服都很方便,阳台有晾衣架。房间没有空调,但是晚上睡觉不热很舒服。

Cons:

早餐种类不够丰富,卫生间有点小,房间隔音一般,但是不影响晚上睡觉,因为大家都睡的很早。

2026-07-11 via Nuitee
S
Shohei couple jp
3
2026-07-10 via Nuitee
M
Modar solo_traveller kw
7
Pros:

الموقع والمنظر من البلكون

Cons:

طريقة تعامل مدير الفندق الجافة والمتعالية وعدم التعاون

2026-07-06 via Nuitee
Y
Yana solo_traveller de
8
Es war hard aber herzlich
Cons:

Es gibt keine Klimaeinlagen.

2026-07-01 via Nuitee
A
Angelena couple ie
10
Wonderful family,Perfect hosts .Always on hand to offer advice
Pros:

The Breakfast was Superb
The setting Magnificent

Cons:

Nothing

2026-07-01 via Nuitee
A
Aly solo_traveller eg
10
Exceptional staff; cooperative and friendly . Location is perfect . Will always want to come back
2026-06-29 via Nuitee
G
Grace couple us
10
Pros:

Perfect location very close to the train station! Very kind, friendly staff. Delicious breakfast. Unbeatable view! Would highly recommend!

Cons:

Bit of a steep walk to the hotel from the train station, but worth it for the location and view!!

2026-06-28 via Nuitee
N
Niclas couple gb
9
Pros:

Staff is super friendly, everything was really nice. We enjoyed the breakfast. The view from the breakfast area is breathtaking! The location near the train station was great for hiking! It made it easy to catch the early trains.

Cons:

Our room got somewhat hot. A fan would have been appreciated.

2026-06-28 via Nuitee
Y
Yojiro couple mm
7
駅に近くて眺めの良い手頃な宿です
Pros:

アイガー北壁やミッテンベルグ、ヴェッターホルンを眼前に見ながらの美味しい朝食は最高の思い出です。

2026-06-27 via Nuitee
M
MARIANNE 1947 solo_traveller ch
10
tout était parfait, accueil, convivialité, repas, confort, informations .sur les excursions .
Pros:

Situation un peu au-dessus de la gare et de l'arrêt des bus en partie gratuits (env.100m), loin du bruit, avec une vue magnifique, ne manquez pas cet hôtel de taille modeste où vous aurez un contact direct et chaleureux avec le couple propriétaire. Ce chalet typique à l'intérieur rénové magnifiquement vous satisfera par sa décoration et son aménagement à la fois simple, efficace et élégant. Vous pourrez également profiter d'un espace bien être au top.

Cons:

Tout était parfait !

2026-06-26 via Nuitee
N
Ning solo_traveller hk
10
Great choice to stay in Grindelwald
Pros:

Great location: Minutes to Grindelwald train and bus station. 15min walk to First Cable car station. Visitor card grants free ride on bus 121-123, connecting Grindelwald Terminal station. Supermarket is also within 5min walk.
Tips to travellers: it’s on a small hill (3-4min with luggage) and no lift in the house, so bring manageable luggage. However because of this it has a better view and is quiet at night to ensure good sleep.
I had a room with a balcony that’s facing the Eiger peak and a lovely garden. Room has great shower water, and shades to keep the heat out during summer. In late June, it’s refreshing to wake up to a good view and seeing sunshine scatter across mountains.
Hotel staff are friendly and helpful. Breakfast is nice with varieties of food and view of the mountains.
For tax below 50, prepare cash in CHF (ATM is close too)

Cons:

NA, enjoyed my stay.

2026-06-25 via Nuitee
M
MIHÁLY couple hu
9
2026-06-25 via Nuitee
V
Vanessa solo_traveller tw
9
Pros:

You HAVE to book the mountain view room. It’s an absolute once-in-a-lifetime experience!

Cons:

The ground-floor rooms lack privacy if there are people hanging around just outside the yard.

2026-06-25 via Nuitee
M
Mejbel couple kw
7
2026-06-09 via Nuitee
S
Siddharth solo_traveller sg
9
Pros:

Great hotel!

Cons:

Na

2026-06-08 via Nuitee