Hotel Caprice - Grindelwald

Hotels
9 (618 reviews)
Kreuzweg 11 , Grindelwald , ch

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Noise from the hall

Categories

Cleanliness
8.25
Some reviews mentioned cleanliness issues, such as squashed mosquitoes and the overall room could be cleaner.
Service
9.75
Overall, guests mentioned friendly and helpful staff, particularly in breakfast service.
Location
9.25
Multiple reviews highlighted the excellent location, being close to the train station and great views.
Room Quality
8.25
Rooms were described as comfortable but some mentioned issues with bed quality and noise.
Amenities
8.75
Decent facilities were noted, but some guests wished for better room amenities like a mini-bar.
Value for Money
9.25
Guests generally felt positive about the value received for the price paid.
Food and Beverage
9.25
Excellent breakfast and coffee were frequently highlighted as a strong point.
Overall Experience
9.25
Many guests expressed their overall satisfaction and intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:42

Property Description

Impressive Mountain Views
The Hotel Caprice in Grindelwald offers a peaceful yet central location with stunning views of the mountains. Relax in comfortable rooms with balconies or garden terraces overlooking the majestic scenery.

Charming Garden Oasis
Unwind in the hotel's lovely garden adorned with deck chairs and wicker furniture, surrounded by beautiful floral arrangements and a one-of-a-kind vista of the iconic North Face of the Eiger.

Luxurious Spa Experience
Indulge in relaxation at the on-site spa, featuring a hot tub, sauna, steam bath, massage shower, herbal bath, solarium, and professional massage services. Treat yourself to a rejuvenating experience after a day of exploring the picturesque surroundings.

Experience tranquility and luxury at Hotel Caprice - Book your stay now for an unforgettable mountain getaway.

Important information:

Please note that snow chains are recommended to get to the property.

If traveling with children, please inform the property in advance about their age. Contact details are stated in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 618 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
L
Lisa family_with_children us
10
Wonderful
Pros:

Excellent…. Nothing could have been better!

Cons:

Nothing

2026-09-12 via Nuitee
S
salem solo_traveller ae
8
Good experience
Pros:

Location. And staff

Cons:

No elevator

2026-09-11 via Nuitee
J
Johanne solo_traveller au
10
BEAUTIFUL HOTEL IN THE PERFECT LOCATION
Pros:

I loved my stay at this hotel. My room was perfect and the view was amazing. Staff very friendly and helpful. Location is perfect for exploring the local area. Highly recommend this accommodation.

Cons:

A small fridge. Why pay to eat out when you this balcony and view. Would have been nice to keep some drinks etc cool. Especially considering the hotel does not have on-site restaurant. This would not stop me highly recommending though.

2026-09-10 via Nuitee
G
Geraldine couple gb
8
Perfect location in Grindelwald
Pros:

Comfortable room with superb views to the mountains and large outside terrace to sit and drink in the scene.
Very close to railway station with minimal uphill; slope to access the hotel. Do not arrange for collection from station. Completely unnecessary (and exorbitant fee offered).
Breakfast though not exciting was perfectly adequate

Cons:

Renewal of teabags and cleaning of tea cups would have been nice.

2026-09-09 via Nuitee
S
Shuntaro solo_traveller jp
9
2026-09-03 via Nuitee
W
Wu solo_traveller us
10
Clean, convenient, and ideal for solo travelers, with easy access to the station and First Mountain Bahn.
Pros:

There is a small uphill walk to the hotel, but it’s very close to the train station and only about a 15-minute walk to the FirstBahn. The hotel is very clean and well maintained, making it a great choice for solo travelers.

2026-09-03 via Nuitee
M
Manuel solo_traveller us
10
2026-09-02 via Nuitee
I
italia solo_traveller it
8
Pros:

グリンデルワルド駅からわずか徒歩2分でとても便利
部屋は綺麗だった
朝食:たくさんの種類のパン、スモークサーモンなど 充実していた

Cons:

ホテルは駅に近いが、急な上り坂を 荷物を持って上るのは 結構大変だった
部屋が狭くデスクもなし、パソコン作業や、小物や荷物を広げるスペースがなかった
部屋に冷蔵庫なし、冷やしたい物は フロントにお願いする(その度に階段を往復するのが面倒)
冷房がないので 窓を開けていたのだが、虫が入ってきて困った(今後は網戸を付けて欲しい)
グリンデルワルドの宿泊価格が高いので仕方ないのかもしれないが、コスパは悪いと思った

2026-08-31 via Nuitee
A
Abdulla couple ae
3
المنظر يفوز 🏆 التعامل ليس الافضل
Pros:

المنظر خيالي 😍 ويهتمون بالنظافه 👍🏻

Cons:

* الديكور قديم والغرفه والحمام صغير مقارنه بالسعر.
* مافي شطاف والشاور كان خربان مايتعلق فوق.
* مافي ميكف واذا فتحنا البالكونه تدخل حشرات.
* مايوفرون محولات كهرباء مجاني لازم كاش.
* مافي لفت.
* المواقف بفلوس.
* المالك شديد بالتعامل وعنده قواعد كثيرة.

2026-08-28 via Nuitee
T
Tao solo_traveller us
6
2026-08-24 via Nuitee
S
seyrek couple tr
10
Lokasyonu ile personeli ile harikaydı
Pros:

Konumu harika, çok özenli temiz, kahvaltılar harika

Cons:

lokasyon, temizlik, kahvaltı, personel herşey❤️

2026-08-17 via Nuitee
M
Mohammed couple ae
10
Highly recommend
Pros:

Very friendly staff. Nice views and location.

Cons:

No A/C

2026-08-17 via Nuitee
M
Masaaki solo_traveller jp
10
2026-08-17 via Nuitee
J
Jie Ying couple sg
10
Will definitely rebook this for my next visit!
Pros:

Their staffs are super friendly and have very good smile. The room is very new and clean. The views from the balcony are great and it’s only 3 mins walk from the station.

Cons:

Nothing!

2026-08-17 via Nuitee
G
Giacomo solo_traveller it
9
Pros:

Everything was great: the room, the location, the staff. 100% recommended!!

Cons:

If I have to find something "negative", I would say the breakfast was very good but there was not a big choice

2026-08-16 via Nuitee
M
Mathieu couple ch
9
2026-08-15 via Nuitee
T
Thayika solo_traveller th
10
2026-07-23 via Nuitee
M
Mai solo_traveller gb
8
Amazing
Pros:

就在火车站旁边 就是要爬一小段坡 不过去first山还是很方便的,性价比也比其他高很多 风景很好

2026-07-22 via Nuitee
A
Andrew solo_traveller gb
9
Fantastic family run Hotel in Grindelwald with panoramic views of the Eiger
Pros:

I was in Grindelwald for the Eiger Ultra Race, so the location of Hotel Caprice 5 mins from the start (and finish) was perfect. Its also really close to the railway station which is convenient if you travelled by train as I did. My single room was at the front of the hotel with a fantastic views of the Eiger, and also had a balcony which was lovely to sit out on and take in the panorama.

One aspect of the Hotel I particularly appreciated was that they started breakfast at 2am on race day, my event started at 4am so this was a big bonus.

Cons:

There was nothing I didn't like about Hotel Caprice.

2026-07-21 via Nuitee
M
Min couple us
10
2026-07-20 via Nuitee