Hotel Caprice - Grindelwald

Hotels
9 (576 reviews)
Kreuzweg 11 , Grindelwald , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Noise from the hall

Categories

Cleanliness
8.25
Some reviews mentioned cleanliness issues, such as squashed mosquitoes and the overall room could be cleaner.
Service
9.75
Overall, guests mentioned friendly and helpful staff, particularly in breakfast service.
Location
9.25
Multiple reviews highlighted the excellent location, being close to the train station and great views.
Room Quality
8.25
Rooms were described as comfortable but some mentioned issues with bed quality and noise.
Amenities
8.75
Decent facilities were noted, but some guests wished for better room amenities like a mini-bar.
Value for Money
9.25
Guests generally felt positive about the value received for the price paid.
Food and Beverage
9.25
Excellent breakfast and coffee were frequently highlighted as a strong point.
Overall Experience
9.25
Many guests expressed their overall satisfaction and intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:42

Property Description

Impressive Mountain Views
The Hotel Caprice in Grindelwald offers a peaceful yet central location with stunning views of the mountains. Relax in comfortable rooms with balconies or garden terraces overlooking the majestic scenery.

Charming Garden Oasis
Unwind in the hotel's lovely garden adorned with deck chairs and wicker furniture, surrounded by beautiful floral arrangements and a one-of-a-kind vista of the iconic North Face of the Eiger.

Luxurious Spa Experience
Indulge in relaxation at the on-site spa, featuring a hot tub, sauna, steam bath, massage shower, herbal bath, solarium, and professional massage services. Treat yourself to a rejuvenating experience after a day of exploring the picturesque surroundings.

Experience tranquility and luxury at Hotel Caprice - Book your stay now for an unforgettable mountain getaway.

Important information:

Please note that snow chains are recommended to get to the property.

If traveling with children, please inform the property in advance about their age. Contact details are stated in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for CHF 35 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 65 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 576 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 9.25
Overall Experience: 9.25
M
marc • solo_traveller • ch
9
Pros:

très cosy dans l'entrée et salon

2026-02-10 • via Nuitee
G
Gad • couple • il
10
2026-01-28 • via Nuitee
A
Andrea • couple • ch
10
Alles tiptop
Pros:

Für uns war es perfekt. Unser Zimmer war klein aber mega schön eingerichtet, mit einem grossen Bad und wir haben uns mega wohl gefühlt. Alles sehr sauber, bequeme Matratzen, Wasser auf dem Zimmer, gute Verdunklung, super Frühstück mit toller Aussicht auf die Eigernordwand. Was will man mehr.

Cons:

Die Anfahrt zum Hotel ist eng und recht eisig. Da war auch gutes Schuhwerk und Vorsicht erforderlich um ohne Sturz ins Dorf zu kommen. Es wurde aber vorher kommuniziert dass sie Zufahrt recht steil ist.

2026-01-27 • via Nuitee
N
NR.93 • couple • ch
9
Sehr empfehlenswert / Highly recommended.
Pros:

Sehr nettes Personal und sehr herzliche und freundliche Gastgeber. Das Morgenessen war abwechslungsreich und lecker mit einer Auswahl an diversen frischen Broten und anderen Köstlichkeiten.
Auch der Spa-Bereich ist sehr zu empfehlen.
Alles war extrem sauber und gepflegt.

Absolut empfehlenswert / Highly recommended 👌

Cons:

Das Einzige was man (je nach Bedarf der Gäste) anpassen könnte, ist das Frühstück ab 07:30 Uhr.
Da die Bahnen zum Skifahren bereits um 08:00 Uhr öffnen, wäre es vorteilhafter wenn es bereits um 07:00 Uhr Frühstück gäbe.

2026-01-27 • via Nuitee
V
Viviana • couple • ch
9
A very good surprise
Pros:

The staff friendliness, breakfast, wellness area

2026-01-26 • via Nuitee
C
Cécile • couple • ch
8
2026-01-21 • via Nuitee
R
Rolf • solo_traveller • ch
9
Äusserst nettes Personal, schönes Morgenbuffet und tolles, kleines Wellness.
Pros:

Extrem freundliches Personal.

2026-01-21 • via Nuitee
M
Marc • solo_traveller • ch
8
2026-01-20 • via Nuitee
W
Walter • family_with_children • ch
10
Ich werde nächstes Jahr wieder im Caprice logieren.
2026-01-20 • via Nuitee
A
Angela • family_with_children • us
10
Wonderful hotel to stay at in Grindelwald!
Pros:

Spacious and clean rooms, friendly staff, wonderful breakfast with a great view!

Cons:

No complaints.

2026-01-19 • via Nuitee
S
sultan • extended_group • sa
8
2026-01-19 • via Nuitee
S
Sommer • couple • us
8
Beautiful view of the Eiger from our room’s balcony
Cons:

They did not, as advertised , pick us up at the station and hadnt any ability to although they advertised oppositely

2026-01-19 • via Nuitee
E
Eduardo • couple • nl
9
Perfect location for your stay at Grindelwald
Pros:

The rooms are extremely clean and also spacious. The breakfast was great and the hosts are very attentive. The location is excellent with the train station only 3 minutes walking.

2026-01-19 • via Nuitee
D
Deanna • couple • ca
7
Pros:

The breakfasts were excellent and the location was great. It is located on a hill and there is a steep climb to get there so may be difficult to reach for some people.

Cons:

No mini fridge.

2026-01-15 • via Nuitee
P
Paola • couple • it
8
è stato molto bello
Pros:

tutto spettacolare

Cons:

nulla

2026-01-07 • via Nuitee
A
Anthony Robin • family_with_children • gb
10
A perfect family break. Very kind of the staff to let us have a window seat for breakfast most days
Pros:

All the helpfulness and general efficiency of the staff were most impressive.

Cons:

The only issue we encountered was noise from inconsiderate fellow-guests ignoring the Hotel's excellent rule of night time calm from 10pm to 7am. The hotel was good at taking this up with the guests in question for us and the issue was then resolved.
Then we had a noisy boy at breakfast every day, who could so easily have been asked by his parents to keep his voice down, but they did nothing; and one day guests behind us spent time watching a film on a mobile at breakfast, with the sound on, also disrupting the pleasant calm atmosphere created by the hotel in their superb breakfast room. This could not in any way be blamed on the hotel, but they might like to consider gently intervening to prevent guests imposing unduly loud voices and mobile phone noise on others.

2026-01-06 • via Nuitee
C
Claudia • solo_traveller • ch
9
Pros:

Klein und sehr gemütlich. Die Familie und das Personal waren sehr nett und zuvorkommend.

Cons:

-

2026-01-05 • via Nuitee
A
Arden • extended_group • us
9
Pros:

Quiet and very clean!

Cons:

Needed better towels

2025-12-30 • via Nuitee
J
Julien • solo_traveller • ch
10
2025-12-30 • via Nuitee
R
Ruchi • solo_traveller • sg
10
Pros:

Excellent location, amazing breakfast, great facilities. Will come back!

2025-12-28 • via Nuitee