ACP Hotel Houston Westchase, MOD Collection by Sonesta

Hotels
•
MOD, A Sonesta Collection
7.8 (588 reviews)
6855 West Sam Houston Parkway South , Houston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Basic breakfast options

Categories

Cleanliness
6.94
Several mentions of dirty items and lack of housekeeping.
Service
8.91
Staff received positive comments, though some service aspects need improvement.
Location
9.45
Consistently praised for its convenient location, especially near Chinatown.
Room Quality
7.4
Mixed reviews, with some rooms noted as outdated and uncomfortable.
Amenities
6.93
Limited recreational amenities, with reports of poor maintenance.
Value for Money
8.39
Affordable pricing received positive feedback.
Food and Beverage
6.44
Breakfast options were perceived as basic and lacking.
Overall Experience
7.91
Mixed reviews overall, with many guests expressing a willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:14

Property Description

Convenient Location in the Heart of Chinatown
Located near Interstate 10, the ACP Hotel Westchase offers easy access to downtown Houston attractions and the vibrant Galleria Mall.

Modern Amenities for a Comfortable Stay
Guests can enjoy free high-speed internet, in-room microwaves, refrigerators, and a 24-hour fitness center at the Houston Westbelt Hilton Garden Inn.

On-Site Dining and Business Facilities
Indulge in on-site dining options, utilize the modern business center, and take advantage of the 24-hour convenience store during your stay.

Book now for a delightful and convenient experience at the ACP Hotel Westchase!

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 588 reviews
Cleanliness: 6.94
Service: 8.91
Location: 9.45
Room Quality: 7.4
Amenities: 6.93
Value for Money: 8.39
Food and Beverage: 6.44
Overall Experience: 7.91
R
Raymond • solo_traveller • us
8
Good experience
Pros:

Location, staffs (especially the girls working at front desk, they are so friendly and helpful. )

Cons:

Breakfast

2026-04-10 • via Nuitee
Вурсиченко • family_with_children • us
8
2026-04-08 • via Nuitee
J
Joseliza • family_with_children • us
7
Great as always!
Pros:

Its location and proximity to Chinatown is 5 stars!!!

Cons:

Maybe just outdated compared to newer hotels.

2026-03-28 • via Nuitee
A
Arsheah • couple • us
1
2026-03-24 • via Nuitee
Q
Quinny • family_with_children • us
9
2026-03-22 • via Nuitee
K
Khuong • family_with_children • us
8
2026-03-19 • via Nuitee
M
Michael • couple • us
7
2026-03-18 • via Nuitee
W
Washington • family_with_children • us
1
Pros:

Nothing really the staff was very rude. I asked for assistance and didn't receive any. Example I asked the night shift I assume they were shift changing for assistance with the printer and received a very negative uncomfortable reaction. Never received the assistance and for some reason I couldn't receive my breakfast which I knew was complimentary the cook,staff asked me for a ticket that I was unaware you had to have. I didn't receive my food until I had a ticket. Very rude and unprofessional staff and I'm not one to yell the Race card because that's not my style.The price I paid alone with the coldness and out of place feeling that the majority race staff they have makes me question. Roaches crawling, discriminatory staff. The price needs to drop for African American.

Cons:

Nothing

2026-03-18 • via Nuitee
W
wang • couple • us
8
2026-03-12 • via Nuitee
J
Joy Mac • extended_group • us
5
Pros:

The last-minute booking availability

Cons:

I didn’t like the staff not friendly

2026-03-05 • via Nuitee
D
Dai • family_with_children • us
7
2026-03-03 • via Nuitee
X
Xiaoliang • solo_traveller • us
8
2026-02-22 • via Nuitee
T
Tan • couple • us
9
Pros:

I like this location.

2026-01-20 • via Nuitee
N
Nathalie • family_with_children • us
7
2026-01-19 • via Nuitee
P
Pearl • solo_traveller • us
9
Great
Pros:

The bed

Cons:

Air Conditioner very loud

2026-01-19 • via Nuitee
W
wang • couple • us
10
2026-01-19 • via Nuitee
C
CRISTIAN SOHOM • solo_traveller • gt
10
2026-01-17 • via Nuitee
S
Scott • solo_traveller • us
10
2026-01-15 • via Nuitee
C
Ciara • couple • us
8
Pros:

I liked the room set up and the fact they had a microwave very spacious , fridge and a tub.

Cons:

It was a beautiful hotel but the workers seemed very passive aggressive not very friendly

2026-01-15 • via Nuitee
N
Nga • couple • us
5
Pros:

Breakfast is good!

Cons:

The floor stain the wall

2026-01-15 • via Nuitee