Oceana Resort & Conventions

Hotels
8.4 (350 reviews)
Iztapa Km 6 hacia Monterrico, Santa Rosa, Guatemala , Monterrico , gt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Clean pools
Friendly staff
Great room quality
Cons:
Trash on the beach
Service issues during peak times

Categories

Cleanliness
7.6
Clean pools and rooms, but inconsistencies indicated by complaints about the public area cleanliness.
Service
9.1
The staff is described as friendly and extraordinarily attentive.
Location
8.1
Beachfront location is appreciated, but noted trash on the beach affects its appeal.
Room Quality
8.6
Positive sentiments towards room quality despite some service-related issues.
Amenities
8.6
Pools are easily accessible, though some activities were limited due to repairs.
Value for Money
8.6
Overall a good deal, but some guests felt certain service aspects did not match a luxury expectation.
Food and Beverage
8.1
Dining experiences are generally favorable but marred by service issues in the restaurant.
Overall Experience
8.5
A pleasant stay, although there were notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:34

Property Description

Luxurious Beachfront Stay

State-of-the-Art Facilities: Oceana Resort & Conventions boasts a fitness centre, garden, and terrace, ensuring guests have ample opportunities to relax and stay active during their stay.

Family-Friendly Amenities: With a kids' club on-site, families can rest assured that their little ones will be entertained and taken care of while enjoying the beach and other activities.

Culinary Delights and Recreation: Indulge in delectable Italian cuisine at the on-site restaurant, and make use of the hot tub and table tennis facilities for a truly enjoyable vacation experience.

Book your stay at Oceana Resort & Conventions now for a memorable 5-star getaway by the beach!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 350 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
H
Hugo Renato • family_with_children • gt
4
We are not coming back anytime soon.
Pros:

We have visited this resort before and this time, it was the worse visit, they convinced us not to comeback.

Cons:

The staff did not prepared the room for us, there were problems with the AC, problems with the safe box. The pools were dirty and one of them was extremely warm, not the best feeling.
The fact that we had to wait about 1 hour to resolve the issues when we first arrived, then the pools not being clean and extremely warm. Not what you expected from a “4 star” resort.

2026-08-27 • via Nuitee
J
Jose Manuel • solo_traveller • gt
6
Muy mal en el.tema de comida.
Pros:

Los.ambientes.

Cons:

La.comida No.esta al nivel de relacion precio.

2026-08-26 • via Nuitee
A
Alvarado • extended_group • gt
10
Bonito
Pros:

La comida la playa las piscinas

Cons:

La habitación tenía humedad hasta en las paredes y se notaba en las sábanas

2026-08-24 • via Nuitee
E
Erick Daniel • solo_traveller • gt
9
Pros:

El restaurante Napoli

Cons:

Que no había licor de emergencia, para curar la resaca

2026-08-24 • via Nuitee
L
Luis • family_with_children • us
10
2026-08-23 • via Nuitee
Y
Yesica • family_with_children • gt
6
Pros:

El hotel estaba bien en general, las piscinas y las actividades.

Cons:

Que no había aire acondicionado en el loving y en los restaurantes tampoco, hacia demasiado calor, la variedad en el buffet muy poca, todos los días es lo mismo, los restaurantes solo dos para reservar y demasiada gente Para tan sólo dos restaurantes, la playa artificial no estaba en funcionamiento, la ducha de agua caliente no funcionaba, las habitaciones muy comunicadas se escucha todo el ruido de arriba y los lados.

2026-08-22 • via Nuitee
K
Kimberly Maricruz • couple • gt
9
Cómodo, buena comida, y excelente entretenimiento nocturno
Pros:

La comida y buenas habitaciones

Cons:

Mala organización para reservar en los restaurantes de especialidad

2026-08-19 • via Nuitee
A
Alvaro Luis • solo_traveller • gt
8
Pros:

Las piscinas

Cons:

Se hace demasiada cola para las bebidas.

2026-08-17 • via Nuitee
C
Claudia • family_with_children • gt
8
Para un fin de semana una vez cada cuantos años eses bie
Pros:

Bueno

Cons:

La comida del bufé terrible, es mejor comer Snacks están mejores. Enormes filas para pedir una bebida, decir es entre semana sábado se llena mucho y baja la calidad de atención

2026-08-17 • via Nuitee
S
Sop • solo_traveller • gt
9
2026-08-17 • via Nuitee
E
Eyerim • extended_group • gt
6
La playa siempre es bonito, aún el servicio no es el esperado
Pros:

Las casa y almohadas son cómodas

Cons:

No hay suficiente estaciones de snack, nunca hay comida, no tienen de todo para preparar las bebidas, las piscinas son muy pocas, el área de la playa también es pequeña!

2026-08-17 • via Nuitee
M
Martínez árias • solo_traveller • gt
10
Pros:

La comodidad de las habitaciones y las camas super. La comida deliciosa y el personal muy amable.

Cons:

Las piscinas si serían que le dieran un poco mas de mantenimiento.

2026-08-17 • via Nuitee
M
Manfredo • couple • gt
10
Agradable
Pros:

Comida muy buena.

Cons:

Talvez mejor control de los mosquitos fuera de la habitación

2026-08-17 • via Nuitee
C
christina • extended_group • us
7
It was okay!
Pros:

The atmosphere was great.

Cons:

Food was bland. Felt very cafeteria like. For the amount we paid I expected better food choices.

2026-08-16 • via Nuitee
D
DIANA • solo_traveller • mx
7
Pros:

El mar

Cons:

Habitaciones pequeñas, muy caras, muy lejos del mar, malos horarios de comida y no tan buena, no te dicen que hay restaurantes de especialidades, en general no vale la pena por el precio..

2026-08-11 • via Nuitee
E
Emely Valenzuela • extended_group • gt
10
2026-08-10 • via Nuitee
E
Erika • couple • gt
6
2026-08-10 • via Nuitee
C
Cristi • family_with_children • ve
7
2026-08-10 • via Nuitee
S
Sandra • family_with_children • gt
9
Vale la pena y el dinero! Super buena experiencia!
Pros:

La comida es bastante buena! Los restaurantes en la noche valen muchísimo la pena !! El equipo de entretenimiento 10/10!Súper talentosos!! La piscina para niños es muy linda y segura para que estén allí!

Cons:

Las reservas en los restaurantes en la noche son bastante tricky y es mejor ir a reservar temprano para encontrar espacio en un horario decente.

2026-08-07 • via Nuitee
M
Mario Rene • solo_traveller • gt
10
2026-07-24 • via Nuitee