Motel 9 University-Downtown

Hotels
4.7 (36 reviews)
2900 North Interstate Highway 35 , Austin , us
motelatx9@gmail.com

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Cons:
Abandoned hotel
Poor cleanliness

Categories

Cleanliness
1.02
The hotel was abandoned, indicating a lack of cleanliness.
Service
5.92
Standard quality for this hotel tier.
Location
5.95
Standard quality for this hotel tier.
Room Quality
5.91
Standard quality for this hotel tier.
Amenities
5.94
Standard quality for this hotel tier.
Value for Money
5.9
Standard quality for this hotel tier.
Food and Beverage
5.95
Standard quality for this hotel tier.
Overall Experience
1
The hotel was abandoned, leading to a very poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:39

Property Description

Central Location
Experience the heart of Austin at Motel 9 University-Downtown, just minutes away from major attractions like Texas Memorial Stadium and the Capitol Building.

Modern Amenities
Unwind in our air-conditioned rooms featuring flat-screen TVs and free WiFi, ensuring a comfortable stay for all guests.

Concierge Service
Our 24-hour reception provides valuable local insights, making it easier for you to explore the vibrant Austin area.

Book your stay at Motel 9 University-Downtown now to enjoy a memorable experience in the heart of Austin!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

4.7
Based on 36 reviews
Cleanliness: 1.02
Service: 5.92
Location: 5.95
Room Quality: 5.91
Amenities: 5.94
Value for Money: 5.9
Food and Beverage: 5.95
Overall Experience: 1
V
Vasquez • young couple • us
1
Bad
Pros:

Nothing as the hotel was abandoned

Cons:

The fact that there was no hotel at all. Looks like it was abandoned.

2025-06-17 • via Nuitee
M
Mcpherson • solo traveller • gb
1
Terrible
Pros:

Location

Cons:

It’s dirty, stink and had holes in the wall

2025-06-10 • via Nuitee
E
Edgar • with friends • mx
9
Superb
Pros:

Location is great. Comfortable.

Cons:

WiFi wasn’t working during the first day.

2025-04-29 • via Nuitee
M
Maria • young couple • us
2
Ok, but not clean and outdated.
Pros:

Location

Cons:

Dirty pool, dirty bathroom, non working shower, no continental breakfast

2025-04-28 • via Nuitee
L
Luker88 • young couple • us
6
Pleasant
2025-04-26 • via Nuitee
L
Luker88 • young couple • us
6
Pleasant
2025-04-26 • via Nuitee
C
Carl • solo traveller • us
5
Passable
2025-04-26 • via Nuitee
D
Daniel • solo traveller • us
1
Terrible, room dirty, holes in the walls, tub and sink were cracked and painted over
Pros:

Nothing

Cons:

Everything

2025-04-05 • via Nuitee
H
Herbert • young couple • us
10
The 9
Pros:

The front desk worker and room attendant are great

2025-04-01 • via Nuitee
H
Hilario • family with young children • us
5
Passable
2025-03-31 • via Nuitee
J
Justin • group • us
8
Very good
2025-03-31 • via Nuitee
J
Jonathan • review category business travellers • de
2
Very poor
2025-03-31 • via Nuitee
D
Dion • solo traveller • us
1
This motel should be condemned
Pros:

Nothing was good about this place. Nothing.

Cons:

I read the reviews before I booked, but I was still shocked by how disgusting the room was and how terrible the customer service was. Check-in was made much more difficult by the woman at the front desk who was incredibly and unnecessarily rude. Then I requested an iron and was told that was impossible because no services were offered after 9 pm. I was told to ignore the sign on the door that said no services were offered after 11 pm.

The first room smelled terrible and I saw multiple roaches and insects, so I asked to change rooms. The next room smelled less terrible. Half the lights didn't work, half the fixtures didn't work and one of the beds smelled like urine. The beds literally felt like air mattresses.

This was a truly terrible establishment and maybe the worst hotel I've ever stayed in.

2025-03-30 • via Nuitee
T
Tamara • with friends • us
1
Bad
Pros:

I did not feel comfortable as soon as I arrived, nothing clean, dirty, the rooms were connected, I did not feel safe, a very strong smell of tobacco and there were no alarms. The sheets stained, shower inhuman .... I DO NOT RECOMMEND THIS AT ALL, I did not spend the night and paid for another one in another place, I was willing to sleep in the car

2025-03-30 • via Nuitee
D
Dexter • young couple • us
1
Bad
Pros:

Nothing

Cons:

Everything

2025-03-14 • via Nuitee
M
Matt • young couple • au
1
Bad
Pros:

Photos misrepresented entirely. The place was disgusting. Entire building stinks of curry and cigarette smoke, yet they make you sign a separate waiver that you won't smoke in the rooms. Most of the lights didn't work and majority were missing bulbs. The shower rack was completely broken and balancing against the wall. The noise in the room from the highway was deafening. I walked out 5 mins after arriving, was denied a refund, then went to check into another Hilton hotel 1 mile down the road which was amazing. Booking. Com support have not responded to my refund request in 4 days and counting... This hotel sucks and please avoid it at all costs.

2025-03-03 • via Nuitee
K
Karina • solo traveller • mx
10
Comfortable stay
Pros:

Very clean, comfortable and enough space

Cons:

I liked everything

2025-03-03 • via Nuitee
R
Raul • with friends • us
1
I will never stay there again
Pros:

Staff was friendly

Cons:

The room was in bad condition. The floor in the bathroom was peeling out. The curtain rod in the shower was broken off. The walls in the room were very dirty. It just didn’t feel like they’re putting any effort into trying to make it better. I get the meaning of you get what you paid for, but this even surpassed that it was pretty bad.

2025-02-24 • via Nuitee
I
Ivan • solo traveller • us
2
Very poor
Pros:

Very dark and dirty

2025-02-20 • via Nuitee
S
Searle • solo traveller • gb
5
Passable
Cons:

No smoke alarm in bedroom, which is illegal, no shower curtain. Not impressed, rubbish outside.

2025-02-19 • via Nuitee