Hotel Francisco's la Merced

Hotels
8.8 (145 reviews)
6a Avenida Norte # 45 , Antigua Guatemala , gt

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Facilities

Non-smoking rooms
Room service
Family rooms
Luggage storage
Tour desk
Currency exchange
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
Overpriced
Shared bathrooms
Breakfast issues

Categories

Cleanliness
8.44
Reviewed as excessively clean, but some felt it affected other aspects of the stay.
Service
9.41
Staff were frequently praised for being friendly and helpful, addressing issues quickly.
Location
9.45
Location consistently noted as ideal and convenient for accessing the city center.
Room Quality
8.4
Rooms were described as comfortable but with some concerns regarding shared bathrooms.
Amenities
8.93
Basic amenities provided and appreciated, like Wi-Fi and a drinkable water tank.
Value for Money
8.89
Perceived as good value for the price, though some felt it was overpriced for the experience.
Food and Beverage
7.94
Breakfast service received mixed reviews with some issues reported.
Overall Experience
8.91
Generally positive stay with minor complaints that didn't detract significantly from enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:44

Property Description

Convenient Location & Tour Desk

Hotel Francisco's la Merced is conveniently located in Antigua Guatemala, with easy access to popular attractions like Miraflores Museum and National Palace Guatemala. The hotel also offers a tour desk to help guests make the most of their stay.

Charming Rooms with Garden Views

Guests can relax in comfort in rooms offering picturesque garden views and private patios. Each room is thoughtfully furnished with cozy bed linen and fluffy towels, ensuring a relaxing stay.

Delicious Breakfast Options

Start your day right with a delicious continental or American breakfast served at the hotel. From freshly brewed coffee to mouthwatering pastries, guests can enjoy a satisfying meal before heading out to explore the city.

Book your stay at Hotel Francisco's la Merced now and experience a cozy retreat in Antigua Guatemala!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.8
Based on 145 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
J
joel • couple • fr
10
Calme, propreté, personnel sympa
Pros:

La propreté des sanitaires et des douches car le ménage était fait plusieurs fois par jour.
Le calme du logement retiré de la route.

Cons:

Tout était parfait.

2026-02-13 • via Nuitee
A
Annick • couple • ca
10
Pros:

Tout était parfait! 👍

2026-02-11 • via Nuitee
C
Clara • couple • fr
7
2026-01-29 • via Nuitee
S
Sarah • couple • de
10
2026-01-29 • via Nuitee
D
Dulce Eunice • extended_group • es
10
2026-01-23 • via Nuitee
J
James • solo_traveller • us
5
Decent, but likely wouldn't stay there again.
Pros:

Convenient place, and nice enough facilities for what it is. But that's not much...

Cons:

Antigua gets quite cold at night. This place is sort of a small compound, with rooms off an outdoor courtyard. The rooms aren't particularly well insulated, so get very cold; and the blankets are thin, the beds sort of hard; also some rooms use shared bathrooms; I had a "private" bathroom, but even that requires going out of the room and into a separate room - tough late at night when it's cold.

2026-01-23 • via Nuitee
M
Michael • solo_traveller • at
9
Pros:

Super Lage an der Iglesia de la Merced, Zimmer war ruhig und zweckmäßig, wurde täglich gereinigt. Nettes Personal und sehr gutes lokaltypisches Frühstück. Preis Leistung top!

2026-01-23 • via Nuitee
S
Steven • solo_traveller • us
10
Pros:

Good location, one block from Iglesia de La Merced, plenty of good restaurants within a 5-8 minute walk, great lavandería just one block north.
Staff was wonderful.
The building is old (it is Antigua!), but well kept up. Good value for budget travelers.
There was a special, so I got a simple, free breakfast through Booking. They had vegetarian options.
Glad they had a 12 noon checkout, instead of the usual 11 AM

2026-01-22 • via Nuitee
A
Ariane • solo_traveller • ca
9
2026-01-22 • via Nuitee
D
David Alexander • couple • ec
9
2026-01-22 • via Nuitee
M
MARIO • family_with_children • gt
1
Pros:

Son un kk

Cons:

El prsonal

2026-01-20 • via Nuitee
J
Jordan • couple • nl
9
Een rustige, goed gelegen accommodatie dichtbij het historische centrum
Pros:

Het personeel is erg vriendelijk en behulpzaam. Ze hebben onze kamer opnieuw schoon gemaakt. Het was een rustige locatie dichtbij het centrum. Voor een klein bedrag per nacht heb je een prima schone kamer met eigen badkamer (met warm water).

2026-01-19 • via Nuitee
L
Laura • solo_traveller • no
6
Overpriced for what you get, good location.
Pros:

The location, drinkable water tank.

Cons:

It felt a little overpriced for what it was. I saw they were cleaning the place every day, but still felt a little shabby. The communication wasn’t the best and I would skip the breakfast. I see thy are trying hard, but I think it was overpriced a lot!

2026-01-19 • via Nuitee
M
Maya • couple • us
10
2026-01-18 • via Nuitee
Óscar • extended_group • cr
10
Pros:

El espacio, super limpio, cómodo, discreto y céntrico.

2026-01-18 • via Nuitee
R
Rieke • couple • de
10
2026-01-16 • via Nuitee
A
Angel • family_with_children • us
9
Excellent for this price point!
Pros:

Excellent price in a great area. The room was clean, the fan was awesome and drowned out any noise that there may have been, so we slept super well. We had the private bathroom, which was next door, but the 3 shared bathrooms were all really clean as well. We stayed 5 nights, so the good part of the private bathroom was we could just keep our toiletries in there. The trick to the hot water is, barely turn on the shower.

2026-01-14 • via Nuitee
M
Marianarzate • couple • mx
10
Lo disfrutamos mucho !
Pros:

Disfrutamos mucho la estancia!
El desayuno es rico.
El lugar es tranquilo.
El personal es muy amable
El lugar es totalmente local tradicional.
El baño fuera de la habitación no es incómodo.

2026-01-06 • via Nuitee
L
Lucia • couple • de
9
2026-01-06 • via Nuitee
G
Gellért • solo_traveller • hu
8
Pros:

Nagyon jó helyen van és szép, tiszta. Bár fürdő nincs a szobában, ez kicsit sem zavart, több közös zuhanyzó is volt az udvaron, amit többször takarítottak.

Cons:

1.) Bankkártyás fizetés csak többlet díj ellenében.
2.) írtam nekik 2 nappal előbb, hogy tudnak-e segíteni transzferben az utazás miatt és vulkán túra kapcsán, nem is válaszoltak

2026-01-05 • via Nuitee