Smile Hotel Shah Alam ICity

Hotels
7.7 (222 reviews)
no 19, section 7, jalan keluli 7/110, shah alam , Shah Alam , my

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and tidy environment
Friendly staff
Affordable pricing
Cons:
Slow water pressure
Unpleasant odors in some rooms
Limited food options nearby

Categories

Cleanliness
7.1
Generally clean but issues with odors reported in some rooms.
Service
8.06
Staff are described as friendly and helpful, though there are some service delays.
Location
8.3
Strategic location near food options, but some guests expect closer proximity.
Room Quality
7.56
Rooms are spacious and well-designed, but there are complaints about poor amenities like TV and air conditioning.
Amenities
7.89
Facilities are generally satisfactory, though there are reports of slow water pressure.
Value for Money
8.54
Affordable pricing considering the accommodations offered.
Food and Beverage
6.6
Limited food options available nearby, some guests mention inconvenience.
Overall Experience
7.57
Overall a satisfactory experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:21

Property Description

Convenient Location
Located just 4.8 km from Royal Gallery Selangor, Smile Hotel Shah Alam ICity offers easy access to key attractions in Shah Alam.

Comfortable Rooms
Each room at Smile Hotel Shah Alam ICity is equipped with air conditioning, a private bathroom, and a flat-screen TV for a comfortable stay.

Great Amenities
Enjoy a delicious Asian breakfast, free WiFi, and convenient facilities like room service and a 24-hour front desk during your stay at Smile Hotel Shah Alam ICity.

Book now for a delightful stay at Smile Hotel Shah Alam ICity and experience comfort and convenience during your visit to Shah Alam.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 222 reviews
Cleanliness: 7.1
Service: 8.06
Location: 8.3
Room Quality: 7.56
Amenities: 7.89
Value for Money: 8.54
Food and Beverage: 6.6
Overall Experience: 7.57
M
mohammad • couple • my
7
2026-06-20 • via Nuitee
N
Noryanty • family_with_children • my
9
2026-06-18 • via Nuitee
H
Harun Sulaiman • family_with_children • my
7
Ok
Pros:

Balik besar

Cons:

Katil terlalu lembut & water heater tidak berfungsi

2026-06-15 • via Nuitee
N
Nor Ain • extended_group • my
8
2026-06-14 • via Nuitee
A
Azira • extended_group • my
9
2026-06-13 • via Nuitee
H
HASSAN • solo_traveller • au
4
room condition not as advertised
Pros:

Bed was alright

Cons:

The room was in poor condition. Lots of stains, wall paper peeling, moldy ceiling, bath tub falling apart, leaky shower head, ripped towels, smelly towels. The bathroom is always wet because the AC condensate drains onto the floor and there is no shower curtain

2026-06-13 • via Nuitee
Z
Zunidah bt ibrahim • solo_traveller • my
10
Pros:

good

2026-06-10 • via Nuitee
M
Mohd Ghazali • solo_traveller • my
9
2026-06-08 • via Nuitee
A
Azira • couple • my
9
Satisfy will repeat this weekend
Pros:

Accommodation very good, helpfull staff, spacious bedroom, clean and comfortable, have surau too..

Cons:

Nothing

2026-06-08 • via Nuitee
M
Mahadi • couple • my
7
2026-06-07 • via Nuitee
D
Daleeda • solo_traveller • my
8
2026-06-07 • via Nuitee
M
mohd saupi • solo_traveller • my
8
Pros:

Spacious bedroom.

Cons:

Unpleasant smell want stepping in the room. No hot water for the bathroom and low pressure water

2026-06-06 • via Nuitee
N
NINA NURAZWA • solo_traveller • my
7
2026-05-27 • via Nuitee
A
Aleya • solo_traveller • my
10
Pros:

Location

Cons:

Nothing

2026-05-23 • via Nuitee
A
Aleya • solo_traveller • my
10
Pros:

Location

Cons:

Nothing

2026-05-23 • via Nuitee
A
ALIA • solo_traveller • my
10
Pros:

The room is so spacious, provided with an iron, iron board, kettle, tv can watch youtube, air cond function good 👍 comfortable to stay if you have any event like convocation✅

Cons:

There is no big mirror in the room except the bathroom.

2026-05-19 • via Nuitee
N
Nurfarah Damia • couple • my
10
2026-05-18 • via Nuitee
A
AMALINA • solo_traveller • my
8
2026-05-18 • via Nuitee
J
jannah • extended_group • my
10
2026-05-05 • via Nuitee
S
SITI NOORROHAINI • solo_traveller • my
10
2026-05-01 • via Nuitee