Smile Hotel Shah Alam ICity

Hotels
7.7 (177 reviews)
no 19, section 7, jalan keluli 7/110, shah alam , Shah Alam , my

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and tidy environment
Friendly staff
Affordable pricing
Cons:
Slow water pressure
Unpleasant odors in some rooms
Limited food options nearby

Categories

Cleanliness
7.1
Generally clean but issues with odors reported in some rooms.
Service
8.06
Staff are described as friendly and helpful, though there are some service delays.
Location
8.3
Strategic location near food options, but some guests expect closer proximity.
Room Quality
7.56
Rooms are spacious and well-designed, but there are complaints about poor amenities like TV and air conditioning.
Amenities
7.89
Facilities are generally satisfactory, though there are reports of slow water pressure.
Value for Money
8.54
Affordable pricing considering the accommodations offered.
Food and Beverage
6.6
Limited food options available nearby, some guests mention inconvenience.
Overall Experience
7.57
Overall a satisfactory experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:21

Property Description

Convenient Location
Located just 4.8 km from Royal Gallery Selangor, Smile Hotel Shah Alam ICity offers easy access to key attractions in Shah Alam.

Comfortable Rooms
Each room at Smile Hotel Shah Alam ICity is equipped with air conditioning, a private bathroom, and a flat-screen TV for a comfortable stay.

Great Amenities
Enjoy a delicious Asian breakfast, free WiFi, and convenient facilities like room service and a 24-hour front desk during your stay at Smile Hotel Shah Alam ICity.

Book now for a delightful stay at Smile Hotel Shah Alam ICity and experience comfort and convenience during your visit to Shah Alam.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.7
Based on 177 reviews
Cleanliness: 7.1
Service: 8.06
Location: 8.3
Room Quality: 7.56
Amenities: 7.89
Value for Money: 8.54
Food and Beverage: 6.6
Overall Experience: 7.57
A
Asrafi • extended_group • my
9
2026-02-22 • via Nuitee
N
Niza • couple • my
10
I love to stay there
Pros:

Clean beautiful and fresh

Cons:

No food Restoran nearby

2026-02-22 • via Nuitee
M
Mohd Yusoff • couple • my
5
2026-02-12 • via Nuitee
S
Siti nursyazwani • couple • my
10
2026-02-10 • via Nuitee
M
Masturah • couple • my
9
Pros:

clean

2026-01-31 • via Nuitee
A
aidatazilah • solo_traveller • my
9
2026-01-17 • via Nuitee
S
Sofianie • family_with_children • my
1
not recommended
Pros:

servis ok je... tarikan hotel ni adalah art pada dinding dia

Cons:

lift rosak, saya bawa makayah saya then kena menapak tangga tingkat 2 ya... air kecik kalau nak mandi kena tadah dulu air kt bath tub... saluran air kotor rosak, so air terkeluar dari saluran paip seriusly mmg xselesa... siaran tv tv 1 2 3 je, lain hilang dari radar... parking kotor... sekian

2026-01-15 • via Nuitee
S
SHARIFAH • extended_group • my
7
memuaskan
Pros:

lokasi berdekataan dgn pusat pengajian dan kedai mkn

Cons:

tiada

2026-01-15 • via Nuitee
M
Mohamad • extended_group • sg
9
Pros:

Nice and value for family.

Cons:

Both... If i go to shah alam, i always book this hotel since last year...

2026-01-10 • via Nuitee
M
Muhamad Nazer • extended_group • my
10
2026-01-09 • via Nuitee
M
Mohd • solo_traveller • my
10
2026-01-04 • via Nuitee
N
Nisha • extended_group • sg
8
Pros:

I like that the hotel is very clean and theres a wifi to connet to watch TV

Cons:

The water in the toilet is too slow

2026-01-01 • via Nuitee
M
Mohamad Firdaus • couple • my
8
2025-12-29 • via Nuitee
A
ain • couple • my
10
2025-12-29 • via Nuitee
S
Shaiful • extended_group • my
8
2025-12-28 • via Nuitee
F
Fatin • couple • my
8
Pros:

Yes I like it

2025-12-24 • via Nuitee
N
Nurul • extended_group • my
9
2025-12-24 • via Nuitee
S
Suhaila • couple • my
9
Pros:

Everything

Cons:

Nothing

2025-12-24 • via Nuitee
J
Jie • couple • my
7
2025-12-22 • via Nuitee
N
Naruleain Binti Ahmad • family_with_children • my
8
Bersih & Mudah
Pros:

Kawasan belah belakang area jalan ke bukit raja, saya expect kawasan di sek.7 berdekatan kedai2 makan tu, jadi kena keluar berkereta juga untuk beli makanan ringgan kalau malam2. Tapi hotel nya bersih...aircond sejuk...chanel tv standard, tiada masalah sbb anak2 pun main tab sendiri aja...boleh booking lagi. Bagus!

Cons:

Tiada

2025-12-16 • via Nuitee