Shama Suasana Johor Bahru Formerly known as Suasana All Suites Hotels Johor Bahru

Hotels
•
Shama
8.2 (1646 reviews)
82C Jalan Trus , Johor Bahru , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Spacious rooms
Nice amenities
Cons:
Dusty floors
Slow shower drains
Basic breakfast choices
Service inconsistencies

Categories

Cleanliness
7.54
The room was quite dusty upon arrival; some reviews indicated strong paint smell.
Service
8.51
Positive sentiments towards friendly staff, though some mentioned lack of assistance.
Location
9.05
Multiple reviews highlight great location and easy access to attractions.
Room Quality
8
Rooms are typically spacious and comfortable, though there were some maintenance issues.
Amenities
8.53
Facilities such as the rooftop pool and breakfast received positive mentions.
Value for Money
8.19
General sentiment indicates a good balance of cost and offerings.
Food and Beverage
7.54
Breakfast choices could be improved, though some items were well-received.
Overall Experience
8.21
Guests expressed enjoyment, despite some maintenance and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:39

Property Description

Luxurious Suites with Kitchenette and Balcony
Suasana Suites Hotel Johor Bahru offers spacious units with kitchenettes, balconies, and comfortable seating areas. Experience luxury and convenience all in one place.

Diverse Dining Options
Indulge in a set breakfast at the property and savor delicious Malaysian, Local, and International cuisine at the on-site restaurant. A culinary journey awaits you at Suasana Suites Hotel Johor Bahru.

Relaxation and Fitness
Unwind in style at the outdoor swimming pool or work up a sweat at the fitness centre. Whether you prefer leisurely activities or an energizing workout, this hotel has something for everyone.

To experience the epitome of luxury and comfort at Suasana Suites Hotel Johor Bahru, book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1646 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.19
Food and Beverage: 7.54
Overall Experience: 8.21
A
Azahari • couple • sg
6
The breakfast was bad. Everything was so oily. It’s ok to keep it simple. But it was just too oily. Everything was.
Pros:

The location

Cons:

The breakfast

2026-04-11 • via Nuitee
N
Nur Shafiqah Eja • family_with_children • my
10
Pros:

Everything was very satisfying

2026-04-08 • via Nuitee
N
Nazeera • couple • sg
10
It's perfect, all in, value for money.
Pros:

The place even had a nice scent.
Good view at high floor.

Cons:

No tv in oom.

2026-04-07 • via Nuitee
U
Usha Rani • family_with_children • sg
10
Pros:

Location and the size of apartment. So near CIQ.

Cons:

Rooms are.in need of repairs eg cabinets toilets. Could do a little upgrading.

2026-04-06 • via Nuitee
S
SHAIFUL BAHRI • family_with_children • my
8
Pros:

Location

2026-04-04 • via Nuitee
J
JV • family_with_children • sg
8
2026-04-03 • via Nuitee
S
Suriani • family_with_children • sg
8
Pros:

Spacious room, close to many shopping and makan places

Cons:

The Lift when checking out. We stayed on the 29th floor and took 40mins to get down. Bruh

2026-04-01 • via Nuitee
P
Peter • family_with_children • kh
10
Pros:

Schöne grosse Zimmer , tolle Aussicht ( 33.Etage) Bequemes Bett

2026-04-01 • via Nuitee
P
PIRAKAS • couple • my
8
Overall good . Air cond very important .. change coordination aircond in room to facing or toward to bed .. not at exit
Pros:

Yes

Cons:

Cooling air cond .. feel warm .

2026-04-01 • via Nuitee
L
Logiswari • extended_group • my
5
Was good but improve
Pros:

The property looks good

Cons:

The aircond was extremely hot even after the technician came and did some rectification still the aircond felt hot and we couldn’t able to sleep in the night

2026-03-29 • via Nuitee
S
SHAMSUDDIN • family_with_children • sg
9
Pros:

Very quiet

Cons:

None

2026-03-29 • via Nuitee
T
Tony • extended_group • my
10
Comfort and hassle free
Pros:

Surround with conveniences of land transports, shopping mall, foods centre.
We stay in 3 rooms suite which is clean, spacious, nice surrounding views, also available cafe, pools and gym.
A nice comfortable 3d2n stay for my family. Recomended🙂

Cons:

-

2026-03-28 • via Nuitee
E
Edellia • solo_traveller • my
8
Pros:

The unit, location, friendly staff, good brekkie

Cons:

Nil

2026-03-27 • via Nuitee
D
Danial • couple • my
10
2026-03-27 • via Nuitee
R
Ramdass • couple • sg
9
2026-03-23 • via Nuitee
E
Eyda • couple • my
10
2026-03-21 • via Nuitee
A
amirah • couple • sg
9
everything was good except for what is stated
Pros:

-nil-

Cons:

low pressure water in the toilet/ shower. there was not tv in the room. main tv has no basic of netflix or youtube.

2026-03-19 • via Nuitee
L
LIN HORNG DOMINIC • family_with_children • sg
8
2026-03-15 • via Nuitee
N
Nuraini • family_with_children • sg
8
Pros:

Love the service cos 1 of the aircon not functioning well, called and they rectify immediately.

Cons:

1 of the rooms were leaking in the morning on our check out. The middle room door needs to be fixed.

2026-03-15 • via Nuitee
S
Siti • extended_group • sg
10
Overall, I had a pleasant and comfortable stay. The property was well maintained, and the cleanliness of the rooms and f
Pros:

One of the things I liked most about Shama Suasana (formerly known as Suasana Residence) was the spacious and comfortable apartment-style rooms. The property is well maintained and provides a relaxing environment, making it feel like a home away from home.

Cons:

None

2026-03-11 • via Nuitee