Shama Suasana Johor Bahru Formerly known as Suasana All Suites Hotels Johor Bahru

Hotels
Shama
8.2 (1646 reviews)
82C Jalan Trus , Johor Bahru , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Spacious rooms
Nice amenities
Cons:
Dusty floors
Slow shower drains
Basic breakfast choices
Service inconsistencies

Categories

Cleanliness
7.54
The room was quite dusty upon arrival; some reviews indicated strong paint smell.
Service
8.51
Positive sentiments towards friendly staff, though some mentioned lack of assistance.
Location
9.05
Multiple reviews highlight great location and easy access to attractions.
Room Quality
8
Rooms are typically spacious and comfortable, though there were some maintenance issues.
Amenities
8.53
Facilities such as the rooftop pool and breakfast received positive mentions.
Value for Money
8.19
General sentiment indicates a good balance of cost and offerings.
Food and Beverage
7.54
Breakfast choices could be improved, though some items were well-received.
Overall Experience
8.21
Guests expressed enjoyment, despite some maintenance and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:39

Property Description

Luxurious Suites with Kitchenette and Balcony
Suasana Suites Hotel Johor Bahru offers spacious units with kitchenettes, balconies, and comfortable seating areas. Experience luxury and convenience all in one place.

Diverse Dining Options
Indulge in a set breakfast at the property and savor delicious Malaysian, Local, and International cuisine at the on-site restaurant. A culinary journey awaits you at Suasana Suites Hotel Johor Bahru.

Relaxation and Fitness
Unwind in style at the outdoor swimming pool or work up a sweat at the fitness centre. Whether you prefer leisurely activities or an energizing workout, this hotel has something for everyone.

To experience the epitome of luxury and comfort at Suasana Suites Hotel Johor Bahru, book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 1646 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.19
Food and Beverage: 7.54
Overall Experience: 8.21
G
GOH family_with_children sg
8
2026-05-07 via Nuitee
L
Luq solo_traveller sg
10
2026-05-05 via Nuitee
E
Ernie solo_traveller sg
10
2026-05-04 via Nuitee
R
Roslan solo_traveller sg
10
Pros:

Location was good

Cons:

Room was dusty - side table next to bed

2026-05-04 via Nuitee
L
Lovely Mae couple sg
10
Highly recommended. Worth the money.
Pros:

It was a good staycation with my family. We were amazed by our room, esp the cleanliness and interior. The location is also accessible for everything. Will definitely gonna come back soon.

Cons:

Only the pool area when its night time, there must be enough light to be installed for safety purposes esp for the kids. And should have pool towels for convenience.

2026-05-04 via Nuitee
H
hean siang couple sg
8
Value fir money
Pros:

Location

Cons:

Nil

2026-05-03 via Nuitee
S
Sandra family_with_children sg
6
Decent, comfortable, convenient and generally good.
Pros:

Location is great

Cons:

Rm 2713 a 3bedroom apt -
1 bottle of water of the 6,was opened and half drunk😅 but we asked for more water and it was provided without hesitation.
Aircon leak from the ceiling. But maintenance fixed it. Unsightly upon entering.
Common toilet external wall has some peeling n discolouration.
Bathroom grout mouldy same for the walls. Dont feel clean after shower because of this.
Water pressure is good.
Bed is comfortable. Spacious. This is our 5th time booking but 1st time feeling this particular room has fallen below expectations from previous..liked the renovated front desk, more welcoming and the carpark system was very easy with the auto registration during check in. Staff is always amazing.

2026-05-03 via Nuitee
N
Nukeproof solo_traveller sg
10
2026-05-03 via Nuitee
S
Sarul bin salem family_with_children sg
10
Pros:

Room is spacious..

Cons:

Lobby is too cramp

2026-05-01 via Nuitee
M
Muzzy solo_traveller sg
6
Pros:

Location n proximity to lots of eatery

Cons:

Room cleanliness could be improve

2026-04-30 via Nuitee
B
Bajuri couple my
9
Easy location for food and shooping
Pros:

Good location

Cons:

Parking hassel

2026-04-28 via Nuitee
H
hean siang couple sg
7
2026-04-28 via Nuitee
L
Luq solo_traveller sg
8
2026-04-27 via Nuitee
A
Anizan family_with_children my
8
2026-04-26 via Nuitee
K
Kishantiny solo_traveller sg
7
Pros:

Had a really good stay. The place was spacious and comfortable

Cons:

The only downside was the room service. They rang the doorbell multiple times to attend to minor matters (like changing a sticker), which disrupted our rest as we had to wake up to attend to them.

2026-04-25 via Nuitee
I
Izzat family_with_children my
10
2026-04-22 via Nuitee
S
SHAMSUDDIN solo_traveller sg
8
Pros:

Convenient near shops

Cons:

Room lack soap,aircon living room not cold

2026-04-19 via Nuitee
A
Ahmad solo_traveller my
6
Pros:

Big room n clean

Cons:

Aircond not enough to cool the room and hall

2026-04-18 via Nuitee
E
Ernie solo_traveller sg
10
2026-04-16 via Nuitee
N
NasirD family_with_children my
10
2026-04-14 via Nuitee