Condo in Ocean Front Resort

Hotels
8.3 (46 reviews)
12 Boulevard Kukulcan PIRAMIDES DEL REY , Cancún , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Responsive service
Comfortable rooms
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
7.55
Some reviews indicated issues with cleanliness, including lack of hot water and unclean rooms.
Service
9.05
Many guests praised the service, particularly the responsiveness of hosts.
Location
9.05
Numerous comments highlighted the excellent location near the beach and other amenities.
Room Quality
8.05
Reviews were generally positive about room quality, although there are mentions of improvements needed.
Amenities
8.55
Most facilities were rated positively, but some mentioned the lack of food options.
Value for Money
8.05
Guests felt the value was good, but there were mixed opinions about food options.
Food and Beverage
7.55
Many reviews highlighted the lack of food purchase options within the all-inclusive setup.
Overall Experience
8.55
Most guests reported a very good overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:43

Property Description

Beachfront Property with Exciting Amenities

Luxurious Swimming Pools and Entertainment
Enjoy three swimming pools including ones for adults, families, and children with thrilling water slides and games. Stay active at the on-site gym and explore Mayan ruins within the property.

Convenient Location and Dining Options
Located near La Isla Shopping Mall, indulge in various dining options and entertainment. Explore the vibrant nightlife just 2.5 km away and find a supermarket just 800 meters from the property.

Top-Rated Value and Service
Experience one of the best locations in Cancún with exceptional value for your stay. Book your hotel now and immerse yourself in a memorable beachfront experience.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 46 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.55
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
M
murillo • family_with_children • br
1
Furada
Pros:

Claro, Murillo. Aqui vai uma versão bem mais curta, direta e contundente, mantendo o impacto:

---

VERSÃO RESUMIDA E INCISIVA

Reservei 4 noites com pagamento antecipado e, só após a confirmação, o anfitrião exigiu um formulário com cobranças não informadas: depósito de USD 200 e taxa de USD 10 por dia por pessoa. Isso é falta grave de transparência.

O local é vendido como “resort”, mas não oferece nada disso. O hotel ao lado não reconhece os hóspedes dessas unidades, e somos abordados o tempo todo para comprar day pass de 1.700 pesos. A experiência é confusa, desagradável e totalmente diferente do anunciado.

O apartamento está em péssimo estado, com manutenção precária. Cobram até por toalha de piscina e os itens da geladeira têm preços abusivos.

A estadia não corresponde ao anúncio e considero que o anúncio induz o consumidor ao erro. Não recomendo e solicito revisão urgente deste anúncio.

---

Se quiser, deixo ainda mais curto ou mais duro.

Cons:

Tudo

2026-02-13 • via Nuitee
A
Antonella • family_with_children • it
6
Pros:

Bella spiaggia

Cons:

Appartamento vecchio

2026-02-13 • via Nuitee
S
Sofiya • family_with_children • us
9
Very ralaxing
Pros:

Location was great - right across from the mall in the center of the strip

Cons:

We only got 1 towel for the entire week, and had to pay extra to replace them with clean towels... It's hard to keep beach towels clean.

2026-01-22 • via Nuitee
M
Myloushka • extended_group • nl
9
Pros:

Goeie locatie

Cons:

Dat de hotel in het zelfde plek all incl was en we moeten tog wel naar buiten de hotel gaan om alles te kunen kopen, maar we hebben het begrepen

2026-01-20 • via Nuitee
D
Diego Rivelino • couple • mx
10
Pros:

Me gustó la ubicación, la cama y las almohadas muy agradables. La tina, la vista.

Cons:

Mejoraría o cuidaría los aromas, que sean más neutros.

2026-01-19 • via Nuitee
N
Nikola • couple • sk
10
2026-01-19 • via Nuitee
A
Alena • couple • ie
7
2026-01-17 • via Nuitee
M
Martin • couple • us
9
Pros:

The room is large and clean, and the bathroom is also clean, modern, and has a large shower. There is a small fridge and an electric tea pot provided. It was quiet in the condo, good for sleeping. The compound includes two swimming pools with plenty of lounge chairs and is also on the beach which is beautiful. There is a water play area for small children. We found all of this excellent. Communication with management of condo was likewise excellent.

Cons:

The condo is at an all-inclusive resort, so as we were not part of that package, we had no food or drink at the resort. Not being able to access any of the restaurants without buying into the package made things a bit awkward, but can be worked around. There are some snacks and drinks in condo one can purchase, but the price is 8-10 times what one would pay at the store. There is a mall directly across street with numerous restaurants and a grocery store app. a kilometer away, all of which is detailed in info. given by condo.

2026-01-16 • via Nuitee
A
Andreas • family_with_children • se
9
2026-01-11 • via Nuitee
F
Facundo Santiago • solo_traveller • ar
10
2026-01-10 • via Nuitee
Y
YAKS DANI • family_with_children • bo
9
Pros:

las instalaciones

Cons:

no tengo

2026-01-07 • via Nuitee
J
Jannet • couple • cl
10
Pros:

excelente ubicacion y tenia de todo la habitacion, muy completa

2025-12-29 • via Nuitee
C
Caroline • extended_group • fr
8
Pros:

L’emplacement

Cons:

La salle de bain

2025-12-26 • via Nuitee
K
Keely • couple • gb
10
Lovely accommodation with great sunset views. Lovely stay and highly recommend.
Pros:

Very good location - beaches and shopping. Everything you can think of was provided in the property.

Cons:

Need to bring your own drinks, snacks as cannot purchase these from the all inclusive hotel. However a small cool box was provided to keep your own drinks cool.

2025-12-14 • via Nuitee
M
Mario • couple • mx
10
2025-12-08 • via Nuitee
M
Mitch • extended_group • nl
8
Heerlijke kamer.
Pros:

Comfortabele kamer
Prive mini zwembad
Mooi uitzicht
Gelegen aan het strand
Mooi gezamelijk zwembad
Comfortabele bedden
Ruim balkon
Goed en duidelijk contact via whatsapp met snelle reactie

Cons:

Geen ontbijt optie, ook niet veel in de buurt.

2025-11-27 • via Nuitee
E
Edith Cristina • family_with_children • mx
10
Pros:

Excelente vista al mar

2025-11-26 • via Nuitee
M
Mire • family_with_children • mx
10
Excelente lugar de descanso
Pros:

Caminar solo un poco y tener la playa, el amanecer es espectacular.

Cons:

Solo diría que lean con atención las especificaciones que implica estar en este lugar...

2025-10-24 • via Nuitee
V
Valia • couple • ca
7
Pros:

We liked the property but someone stole my sunglasses at the pool.

Cons:

There was not great security

2025-10-20 • via Nuitee
E
Edna M Carolina • family_with_children • co
8
El lugar es muy agradable, la playa está muy bien.
Pros:

La ubicación es muy buena y la rápida comunicación con el servicio de atención

Cons:

En booking decía que tenía dos habitaciones pero en realidad era una sola y una cama doble acomodada en la sala con una cortina.

2025-10-14 • via Nuitee