Ginger Chennai - Vadapalani

Hotels
5.6 (348 reviews)
Smart Towers, Puliyur Village, Jawaharlal Nehru Salai, Vadapalani , Chennai , in

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Good food
Cons:
Cleanliness issues
Unfriendly service
Room quality concerns

Categories

Cleanliness
3.81
Multiple reviews mention dirty rooms, insects, and unclean bedsheets.
Service
7.28
Several staff members were praised, though some reviews noted unfriendly service.
Location
7.82
The location was frequently mentioned as a positive aspect.
Room Quality
4.77
Some reviews noted small and old rooms, with issues mentioned.
Amenities
4.8
Standard amenities expected, but several reviews noted that AC and other amenities were lacking.
Value for Money
4.76
Mixed reviews indicate it doesn't meet expectations compared to cost.
Food and Beverage
6.81
Food was received positively in some reviews, though room service issues were noted.
Overall Experience
4.78
Overall experience is mixed with both praise and complaints regarding various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:32

Property Description

Convenient Location: Located just 2 km from Koyambedu Bus Station in Vadapalani, Ginger Chennai offers easy access to key transportation hubs.

Modern Amenities: Enjoy air-conditioned rooms with flat-screen TVs, tea/coffee facilities, and minibars. The fitness room, restaurant, and free parking add to the convenience.

Helpful Services: Benefit from a 24-hour front desk offering luggage storage, doctor-on-call, and tour arrangement services. Stay connected with Wi-Fi access available at a fee.

Experience comfort and convenience at Ginger Chennai (Vadapalani). Book your stay now for a memorable visit to Chennai!

Important information:

Please note that this property only provides extra mattresses in place of extra beds.

Please note that the hotel will charge the credit card with a pre-authorization amount of INR 1. This amount will be adjusted against the final bill. Reservations with an invalid credit card or a credit card on which a pre-authorization charge fails shall be canceled within 24 hours of completing a booking.

Please note that in case of cancelation there will be additional 5% service charge levied for the amount paid.

Please note that the property levies a 10% discretionary service charge. This charge will be waived off in case of dissatisfaction with the services.

Please note that foreign nationals are required to provide a valid visa and passport at the time of check in. Indian nationals can present any one of these, which is mandatory, passport, driving license, Voter ID card or Aadhar Card bearing the guest's photograph and address.

Please note that the extra bed charges are as follows :

Until 30th September, 2016 : INR 800
From 1st October, 2016 : INR 1000Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rs. 500 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.6
Based on 348 reviews
Cleanliness: 3.81
Service: 7.28
Location: 7.82
Room Quality: 4.77
Amenities: 4.8
Value for Money: 4.76
Food and Beverage: 6.81
Overall Experience: 4.78
V
Vivek couple in
5
Pros:

The staff always smiling and excellent

Cons:

The room was very small. No hot water, only lukewarm. Towels were grey and need to be discarded. Room needs a thorough cleaning.
Many items not available on restaurant menu including did not have a griller or a toaster.

2026-04-05 via Nuitee
V
Vivek couple in
4
Disappointing for an IHCL property.
Pros:

The staff are the best part of this hotel. Always helpful, smiling and pleasant.

Cons:

Poor maintenance, water leakage marks on walls, tiny room, could have been cleaner. Linen was grey from over use, needs to be discarded. No hot water - lukewarm at best. lots of mosquitos. The menu at Qmin: Items not available. No grill or toaster - Tawa toast only! No liquor licence - No beer or wine. On the whole very disappointing for an IHL property.

2026-04-01 via Nuitee
S
Sudhish family_with_children in
10
Satisfaction 💕💕💕
Pros:

I like it so much and all they friendly and the food is amazing

Cons:

None

2026-03-30 via Nuitee
R
Rajan couple in
1
Pros:

Nothing

Cons:

Old property, No maintenance. Not value for money. Foul smell, old beds, smell in bedsheet, bathroom door couldn't close, damaged cot. Charged 4065ruppes. Not worth more than a thousand rupees.

2026-03-28 via Nuitee
V
Venkatasubramanian solo_traveller in
1
For the price charged they can keep much more cleaner
Pros:

Nothing

Cons:

Cleanliness

2026-03-28 via Nuitee
S
Sreevidhya couple in
1
Not satisfied.
Pros:

Nothing

Cons:

I got the last room towards the corner, the towel , mattress and the blankets were old and stained. Only hand wash, shampoo, conditioner and soaps were provided but no toothbrush, paste and body wash. As mentioned in the booking there’s no iron box, hair drier…
The telephone wasn’t connected, the AC remote wasn’t working. Overall very bad experience.

2026-03-27 via Nuitee
D
Deepak Anand solo_traveller in
9
2026-03-24 via Nuitee
M
Muralidhar solo_traveller gb
5
ok
Pros:

easy to reach location

Cons:

bit old property

2026-03-24 via Nuitee
S
saravanan family_with_children in
10
Pros:

Neatness

2026-03-23 via Nuitee
A
Abhishek couple in
1
2026-03-21 via Nuitee
A
Abhishek family_with_children in
1
2026-03-21 via Nuitee
G
godwin family_with_children in
5
2026-03-17 via Nuitee
A
Alok solo_traveller in
4
IT WAS DISAPPOINTING THAT AFTER SEVERAL CALLS I GOT A PILLOW THAT TOO AFTER A WAIT OF AN HOUR.
Pros:

NOTHING

Cons:

FACILITY, HOSPITALITY, NO BODY ATTENDED CALLS AT RECEPTION

2026-03-17 via Nuitee
P
Purushothaman solo_traveller in
4
Worst
Pros:

The window latch was broken and door knob was not there to lock. The bed was cracking and overall a very old hotel

Cons:

Everything

2026-03-16 via Nuitee
O
onet family_with_children ph
10
Satisfaction
Pros:

Friendly staff here and very good food...all staff in restaurant friendly so much...

Cons:

Didn't like for me no because all good

2026-03-10 via Nuitee
G
Ganesh Kumar solo_traveller in
1
2026-03-10 via Nuitee
M
Muthukumar couple in
8
2026-03-06 via Nuitee
M
Mondal solo_traveller in
8
I have recently stayed in ginger Vadapalani , room no 503 , it was a great experience from the F&B
Pros:

Hospitality

Cons:

Amenities

2026-03-03 via Nuitee
N
Nc extended_group in
4
Breakfast not included in 4000 stay
Pros:

Very bad experiences

Cons:

Very bad behavior from staff side

2026-03-01 via Nuitee
B
Barath family_with_children in
7
2026-02-10 via Nuitee