The Nirvana By Urban Galaxy

Hotels
•
Independent
7.2 (6 reviews)
600/3 Akhada Chhattewala, Mahna Singh Road, Amritsar, PB, 143001 , Amritsar , IN
91-9876598888

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Facilities

Carport
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Tours/ticket assistance
Free reception
See all facilities

Review Highlights

Cons:
Misleading hotel name causing confusion.
Inadequate service and lack of essential amenities.

Categories

Cleanliness
4.49
Poor cleanliness as indicated by the lack of essential services and misleading information.
Service
5.47
Service was lacking, especially in responsiveness to guest requests.
Location
8.51
Location is convenient, though complications arose due to misleading hotel name.
Room Quality
5.46
Rooms did not match the description provided on the booking site.
Amenities
4.48
Lack of basic amenities such as power backup and early beverage service.
Value for Money
7.45
Overall, not a good value considering the service discrepancies.
Food and Beverage
3.49
Limited food and beverage service hours and no breakfast as promised.
Overall Experience
5.47
Overall experience hampered by multiple service failures and misleading information.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:37

Property Description

Convenient Amenities
Enjoy complimentary wireless internet and concierge services during your stay.

Satisfying Dining Experience
Indulge in delicious meals at the on-site restaurant and mingle at the daily complimentary reception.

Comfortable Accommodation
Relax in one of the 20 guestrooms with amenities like free Wi-Fi, private bathrooms with showers, and complimentary newspapers.

Plan your stay at The Nirvana By Urban Galaxy in Amritsar to explore the nearby attractions like Golden Temple and Jallianwala Bagh Monument, all within walking distance.

Book now for an unforgettable experience at The Nirvana By Urban Galaxy!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 6 reviews
Cleanliness: 4.49
Service: 5.47
Location: 8.51
Room Quality: 5.46
Amenities: 4.48
Value for Money: 7.45
Food and Beverage: 3.49
Overall Experience: 5.47
J
Jitender
6
Pros:

1. Do not get mislead by the name of Hotel. Its NOT "Nirvana by Urban Galaxy", Its Hotel "Krishna" .
HOTEL OWNER, PLEASE DO NOT MISLED PEOPLE WITH WRONG NAME.
I booked 2 night stay via hotels.com, and WAS LEFT ROAMING AROUND THE SAME PLACE FOR AN HOUR JUST BECAUSE THE NAME WAS "KRISHNA" AND NOT THE ONE MENTIONED ON THE HOTELS.COM. It also costed me extra money to auto.

Hotels.com, Please check the CREDIBILITY OF data people are loading on your website.

2. After the misleading NAME-GAME , when we reached Hotel, the Room was different than what was shown on Hotels.com.
So we were told that If we want that room, then we WON'T GET COMPLEMENTARY BREAKFAST (which was mentioned while booking), as the Room is in their other hotel named "urban galaxy" (not "nirvana by urban galaxy")
AGAIN MISLEADING DATA ON HOTELS.COM

3. Also there was NO POWER BACKUP at the hotel "Krishna" (Nirvana by urban galaxy) and when we said that nothing of this sort was mentioned on website, then the answer we got was that " IT DOESN'T NEED TO BE MENTIONED". How weird.


4. No Service of Tea/coffee etc before 9am. We stayed in Amritsar where people get up early morning to go to holy shrine and it was obvious to ask for tea /coffee at least by 8am. But staff is not available to get us a cup of Tea/coffee
even by 8am, but only after 9am.

5. Had to asked to Bill of stay at least 4 times to get it.
No responsible staff to give it to customer as their duty.

2025-06-18 • via Nuitee
A
Amarjit • family
2
Pros:

Did not expected that much poorly maintained property on Expedia. I recommend it to delisted

2025-02-23 • via Nuitee
T
Tsering • family
8
Pros:

Sorry to say, I booked in Nirvana by urban galaxy but I was placed in Krishna hotel which I was told was same, I found out this strange but I didn’t argue much otherwise staff were nice and helpful

2025-01-07 • via Nuitee
H
Hitesh
10
Pros:

Awesome

2024-12-22 • via Nuitee
A
Aakash • family
6
Pros:

Hot water came only one day. Washrooms was dirty and wifi didn’t even worked once.

2024-11-21 • via Nuitee
T
Tejas
2
Had to cut short our stay!
Pros:

Horrible property!!! It’s not even called Nirvana, it’s called Krishna hotel Comforter had layers of dirt all over! Towel seemed used with stains of kumkum on it. Bathroom had bucket filled with water from God knows when! Bucket was dirty and moldy. AC was extremely loud and barely worked. Had to cut our 2-day stay to one day

2024-11-21 • via Nuitee