Pousada de Viana do Castelo

Hotels
Pestana Hotel & Resorts
8.9 (1295 reviews)
Monte de Santa Luzia , Viana do Castelo , pt

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Spacious and clean rooms
Delicious food
Cons:
Minor bathroom issues
Some areas a bit dated

Categories

Cleanliness
8.74
The reviews implied the rooms were well presented and clean.
Service
9.21
Staff were consistently mentioned as friendly, helpful, and professional.
Location
9.25
The location was frequently highlighted as exceptional with stunning views.
Room Quality
8.7
Rooms were described as comfortable and spacious, though some had minor issues.
Amenities
8.73
Facilities were suitable and well-maintained, with some room for improvement.
Value for Money
8.69
General sentiment supports reasonable value for the quality provided.
Food and Beverage
8.74
Breakfast and dining experiences were positively noted.
Overall Experience
9.11
The overall feedback was overwhelmingly positive, suggesting a very satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:36

Property Description

Panoramic Views and Luxurious Rooms

Experience breathtaking views of the ocean and lush landscapes from every room at Pousada de Viana do Castelo. Each room is elegantly furnished with air conditioning, cable TV, and a minibar for your comfort.

Relaxation and Recreation

Unwind in style at the outdoor swimming pool or challenge your companions to a friendly match at the tennis court. With numerous terraces scattered throughout the property, you can always find the perfect spot to soak in the stunning surroundings.

Culinary Delights and Local Exploration

Indulge in a culinary journey at the on-site restaurant offering a mix of local and international gourmet dishes. For a unique dining experience, take a ride on the Panoramic Lift of Santa Luzia to explore the charming restaurants of Viana do Castelo.

Book your stay at Pousada de Viana do Castelo now to elevate your vacation experience.

Important information:

Please note that for reservations of 5 rooms or more, different policies will apply.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival. Full payment for the accommodations is due upon check-in time.

Please note that pets are only allowed in some of the property’s public areas. Upon check-in, please ask the front desk for more details.

Please note that we have charging stations for electric vehicles.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 1295 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.11
A
Ana couple pt
8
2026-03-01 via Nuitee
M
Manuel solo_traveller es
10
Vistas impresionantes
Pros:

El estado de la parte palacio y las vistas

2026-02-27 via Nuitee
P
Pedro Bacelar couple pt
10
2026-02-23 via Nuitee
L
Luís family_with_children pt
10
Estadia magnífica! Uma experiência a repetir!
Pros:

A beleza do local é singular. A tranquilidade e a qualidade do ambiente circundante da pousada são de sublinhar.
Merece uma menção especial a simpatia e a qualidade do atendimento dos seus funcionários. Muitos parabéns!

Cons:

Nada a assinalar.

2026-02-10 via Nuitee
J
jose solo_traveller pt
7
2026-01-26 via Nuitee
C
Catherine solo_traveller pt
9
It’s a charming hotel. I would definitely return.
Pros:

The staff were exceptional; friendly, accommodating and always ready to help. The location and the views are outstanding. Breakfast was an absolute treat. The room was spotlessly clean and the bed very comfortable. We were very happy that there was a pool table and spent many hours playing during our stay.

Cons:

It was cold, wet and rainy while we were there. The windows on the property were not well-fitted and the cold and draughts easily found their way in. The water pressure in the bathroom was very low.

2026-01-21 via Nuitee
P
PAULO solo_traveller fr
10
Pros:

Tout ! Super equipe !

2026-01-21 via Nuitee
J
Joao couple pt
8
Pros:

O pequeno almoço é bom mas não é extraordinário. O melhor é mesmo a vista e a temperatura do espaço.

Cons:

Havia demasiadas formigas no quarto....
A Pousada não tem serviços especiais. Tem um carregador elétrico que está quase oculto... Não pisicina interior ou spa...
O quarto pode ser excelente mas falta-lhe uma máquina de café...

2026-01-21 via Nuitee
S
Sandrine couple fr
4
Bon petit déjeuner mais décevant concernant le standing attendu !! Je n’yretournerais pas et non àrecommandee
Pros:

L emplacement la vu principalement

Cons:

L état de la suite n ai pas entretenu joint salle de bains usé chambre usé taches moquettes prix trop cher pour une suite qui est censé justifier son prix
Salon restaurant des fourmi on inonder notre assiette apéritifs pendant notre détente dans ce salon ensuite le restaurant repas froid et manque de raffinements

2026-01-20 via Nuitee
S
Sónia couple pt
10
Estadia relaxante num local fantástico
Pros:

Primeiramente, o edifício é lindíssimo e localizado num ponto de elevada altitude, permitindo uma vista fantástica sobre Viana, sobre o rio Lima e o oceano, além de estar mesmo em frente ao Santuário de Santa Luzia.
O hotel é muito silencioso e calmo. A suite era enorme e confortável, com uma cama king size com um bom colchão. Quarto de banho com aquecimento e bom fluxo de água. O jantar no restaurante do hotel foi muito agradável com a música suave de fundo, atendimento irrepreensível e comida bem confeccionada. Ao pequeno-almoço não faltou nada. O staff muito simpático e atencioso, especialmente o senhor que estava no bar.

Cons:

De nada.

2026-01-20 via Nuitee
C
Catherine couple gb
10
Pros:

Amazing location . Lovely pool.
Great to walk to the basilica and we enjoyed the return trip on the Funicular

Cons:

No kettle in the room

2026-01-19 via Nuitee
M
maria joao couple pt
8
Pros:

Paisagem

Cons:

Quarto pequeno (apesar do up grade que adquirimos) e com poucas comodidades

2026-01-19 via Nuitee
H
Hugo family_with_children pt
8
Localização muito agradável e o serviço cumpre a sua função
Pros:

Localização

Cons:

Um pouco datado

2026-01-19 via Nuitee
A
Antonsson family_with_children se
10
2026-01-19 via Nuitee
J
JOÃO MIGUEL couple pt
6
NESTE ESTABELECIMENTO, FOI “INSUFICIENTE “.
Pros:

O café disponibilizado na máquina é de muito má qualidade. Logo trocámos por chá preto do Ceilão. Os restantes produtos são iguais a outros hotéis de 4 estrelas. Ficámos no quarto 210 e conseguíamos ouvir os passos no quarto P/ superior.

Cons:

O chefe de sala era péssimo por excesso de familiaridade. O menu escolhido não tinha qualidade, pelo que só jantámos no 1.º dia. No 2.º fomos ao restaurante Bota d’Agua que frequentamos sempre que portuno pela excelente qualidade das refeições.

2026-01-19 via Nuitee
E
Emilia couple pt
10
2026-01-12 via Nuitee
D
Dettoni couple cl
10
Pros:

La amabilidad de las personas del hotel y su ubicación.

Cons:

Nada

2026-01-12 via Nuitee
C
Cecilia couple br
10
Elegância e aconhego! Voltarei com certeza
Pros:

As instalações são suntuosas e elegantes. Proporcionou o aconchego que esperávamos.

Cons:

Achei tudo muito bom. Acredito que o cardápio poderia ter mais opções.

2026-01-12 via Nuitee
J
JOÃO ADRIANO couple br
10
Excepcional
Pros:

Localização especial com uma vista impressionante da cidade e do Santuário

Cons:

A acomodação é ampla e muito confortável

2026-01-11 via Nuitee
A
Alexandre T F B Cunha couple br
9
Pros:

Localização

Cons:

Ducha no chuveiro

2026-01-11 via Nuitee