Hotel Orkid Hills at Kuala Lumpur

Hotels
7.7 (449 reviews)
298, Jalan Pudu , Kuala Lumpur , my

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Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Non-smoking throughout
Cashless payment available
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Location
Service
Comfort
Cons:
Cleanliness issues
Slow service

Categories

Cleanliness
7.03
The cleanliness of the rooms was questioned, with mentions of cobwebs and the need for better hygiene.
Service
8.5
Kind staff mentioned in several reviews, but some noted slow service.
Location
8.54
The location is considered strategic and convenient, close to shopping areas and public transport.
Room Quality
7.49
Rooms were described as fine but had issues like the air conditioning not working properly.
Amenities
7.52
Amenities like parking and quiet rooms were noted, but some facilities are outdated.
Value for Money
6.98
Good for the price but with some shortcomings in service and room quality.
Food and Beverage
8.03
No specific complaints mentioned; location near good restaurants.
Overall Experience
7.5
Generally positive feedback, but with points of improvement noted in cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:17

Property Description

Convenient Location
Hotel Orkid at Kuala Lumpur is strategically located near Berjaya Times Square and Starhill Gallery, making it an ideal choice for travellers looking to explore the city.

Modern Amenities
Guests can enjoy a comfortable stay with amenities such as free WiFi, room service, and air conditioning in all rooms. The hotel also features a fitness centre for guests to unwind and stay active during their stay.

Delicious Dining Options
Start your day right with a delicious breakfast spread that includes buffet, continental, and Asian options. The on-site restaurant also offers a variety of dishes for lunch and dinner.

Book now to experience the best of Kuala Lumpur at Hotel Orkid!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.7
Based on 449 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 7.49
Amenities: 7.52
Value for Money: 6.98
Food and Beverage: 8.03
Overall Experience: 7.5
G
Gerard • solo_traveller • re
3
Pros:

Bien situé

2025-10-16 • via Nuitee
T
Tamás • solo_traveller • hu
8
2025-10-09 • via Nuitee
• couple • my
6
2025-10-07 • via Nuitee
C
Chibipika • couple • my
7
2025-10-06 • via Nuitee
N
Norfazilah • extended_group • my
8
2025-10-06 • via Nuitee
K
Kathleen Mae • solo_traveller • ph
10
Very comfortable
Pros:

Kind staff and peaceful place

Cons:

None

2025-09-19 • via Nuitee
Y
yuvarajan • solo_traveller • my
7
2025-09-19 • via Nuitee
M
Mohammedi • solo_traveller • qa
4
2025-09-19 • via Nuitee
M
mohd hafizi • couple • my
1
Not recommended, because parking is difficult and the counter staff take a very long time.
Pros:

staff very slow

2025-09-19 • via Nuitee
V
Vusal Mustafayev • solo_traveller • az
10
2025-09-19 • via Nuitee
M
MOHD JASREHAN • extended_group • my
9
Pros:

Nice n comfortable

2025-09-13 • via Nuitee
M
Mekap • solo_traveller • my
7
2025-09-13 • via Nuitee
A
azreena • couple • my
8
2025-09-12 • via Nuitee
W
W • couple • my
1
Not professional
Pros:

Last minute let me know can't check in

2025-09-12 • via Nuitee
A
Anthony • couple • my
10
2025-09-11 • via Nuitee
S
Salim • extended_group • om
6
شكرا جزيلا
Pros:

موقع المكان

Cons:

لا شي

2025-09-11 • via Nuitee
A
angie • couple • my
10
2025-09-10 • via Nuitee
N
Nelysa • couple • my
8
Pros:

Semua

Cons:

Tiada

2025-09-10 • via Nuitee
R
Raghunath • solo_traveller • in
10
Pros:

Everything perfect nothing to complain

Cons:

Nothing

2025-09-09 • via Nuitee
O
Omar • family_with_children • sa
7
Pros:

النظافة
الهدوء

Cons:

التكيف لم يكن جيدا
صوت مروحة الشفط في الحمام

2025-09-09 • via Nuitee