E&O Residences Kuala Lumpur

Hotels
8 (2446 reviews)
No 1, Jalan Tengah, Off Jalan Sultan Ismail, 50450 Kuala Lumpur , Kuala Lumpur , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Nice amenities
Cons:
Cleanliness issues
Poor food options
Service responsiveness

Categories

Cleanliness
6.39
Reports of unpleasant smells and cleanliness issues noted.
Service
8.86
Staff generally acknowledged issues but sometimes were unresponsive.
Location
9.4
Great central location with good accessibility.
Room Quality
7.85
Rooms spacious but some had maintenance issues and odours.
Amenities
7.88
Good facilities, but limitations on food options mentioned.
Value for Money
8.34
Generally good value, but unexpected charges noted.
Food and Beverage
6.89
Breakfast options criticized; limited and not clear in pricing.
Overall Experience
8.36
Mixed feelings due to cleanliness and service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:03

Property Description

Convenient Location
E&O Residence is a 7-minute walk to Bukit Bintang shopping area and Pavilion mall.

Spacious Suites with City Views
Contemporary suites at the hotel feature separate living and dining areas, flat-screen TVs, and kitchenettes.

Amenities and Services
Enjoy the outdoor pool, fitness centre, multilingual staff, and free WiFi access.

To experience luxury and convenience in Kuala Lumpur, book your stay at E&O Residence today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that for bookings of 5 rooms and above (and more than 3 nights), the hotel requires a 30% prepayment upon reservation.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
Child breakfast is not included in all room and breakfast prices, child breakfast will be charged additional RM30nett per child per day if child breakfast required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 2446 reviews
Cleanliness: 6.39
Service: 8.86
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
T
TNmnkani • family_with_children • sa
8
2026-08-21 • via Nuitee
H
Haitham Al Harthy • solo_traveller • om
8
2026-08-21 • via Nuitee
H
Ho • family_with_children • my
7
Pros:

location

Cons:

breakfast

2026-08-21 • via Nuitee
P
Phu • solo_traveller • au
7
Pros:

Very spacious. Enough to swing a cat. Very nice pool and setting.

Cons:

Pillows were like sleeping on balloons. Towels were frayed and need replacing.

2026-08-20 • via Nuitee
I
Iskandar • couple • bn
8
2026-08-20 • via Nuitee
J
jean • extended_group • sg
9
Will he back again
Pros:

This is my second stay. The experience was just as great as last time. I was extremely satisfied with everything from the staff and the apartment environment to the room; it's my top choice for accommodation in Kuala Lumpur. The only thing I'd like to mention is that some small items, such as the tissue box, could be replaced to improve the guest experience.

2026-08-19 • via Nuitee
B
BOUKHALED • extended_group • fr
8
2026-08-19 • via Nuitee
K
Kay • family_with_children • de
9
2026-08-19 • via Nuitee
M
Mansoor Mohi Uddin • family_with_children • ae
7
2026-08-18 • via Nuitee
N
Nur Balqish • extended_group • my
8
2026-08-17 • via Nuitee
F
Fahad Mohamed • family_with_children • om
10
2026-08-17 • via Nuitee
K
Kumail Rizvi • solo_traveller • pk
9
2026-08-17 • via Nuitee
E
Ewa • family_with_children • pl
9
Pros:

Rewelacyjna lokalizacja w samym sercu KL, wszystkie ważne miejsca w odległości spaceru. Bardzo przestronny, czysty, z wielkimi przeszkleniami, co dodawało apartamentowi jeszcze. Mieliśmy bardzo ładny widok z okna podświetlone budynki w tym Twin Towers. Bardzo przyjazna obsługa, reagująca szybko na wszelkie zgłoszenia. Śniadanie smaczne w pobliskiej kafejce.

Cons:

Mieszkanie wymaga lekkiego odświeżenia, bo widać już zużycie.

2026-08-16 • via Nuitee
P
PATRICIA • family_with_children • es
8
Repetiría a pesar de los inconvenientes del desayuno
Pros:

Las instalaciones y las habitaciones espaciosas

Cons:

El desayuno Webster es inexistente .... no me gusta las opciones de desayuno en un restaurante y otro pero todo asiático
Para gente alérgica a las setas es muy difícil poder comer y para los niños pequeños también si eres europeo

2026-08-16 • via Nuitee
G
Guy • family_with_children • fr
8
Parfait pour une famille a KL
Pros:

Grand appartement et belle piscine. Petit dej au restaurant glass excellent

2026-08-14 • via Nuitee
T
Tawsif • family_with_children • bd
9
2026-08-11 • via Nuitee
M
Menno • couple • nl
8
2026-08-11 • via Nuitee
S
Shameel • couple • au
8
2026-08-11 • via Nuitee
D
Dong Geon • family_with_children • kr
5
Pros:

위치는 너무좋고

Cons:

내부인테리어가 오래되서 상태가 별로임

2026-08-11 • via Nuitee
I
Ian • family_with_children • au
7
Pros:

Location, staff and size of rooms.

Cons:

Rooms in need of some refurbishment.

Aircon system is antiquated, loud and ineffective.

2026-08-10 • via Nuitee