E&O Residences Kuala Lumpur

Hotels
8 (2258 reviews)
No 1, Jalan Tengah, Off Jalan Sultan Ismail, 50450 Kuala Lumpur , Kuala Lumpur , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Hot tub/Jacuzzi
Sauna
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Nice amenities
Cons:
Cleanliness issues
Poor food options
Service responsiveness

Categories

Cleanliness
6.39
Reports of unpleasant smells and cleanliness issues noted.
Service
8.86
Staff generally acknowledged issues but sometimes were unresponsive.
Location
9.4
Great central location with good accessibility.
Room Quality
7.85
Rooms spacious but some had maintenance issues and odours.
Amenities
7.88
Good facilities, but limitations on food options mentioned.
Value for Money
8.34
Generally good value, but unexpected charges noted.
Food and Beverage
6.89
Breakfast options criticized; limited and not clear in pricing.
Overall Experience
8.36
Mixed feelings due to cleanliness and service inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:03

Property Description

Convenient Location
E&O Residence is a 7-minute walk to Bukit Bintang shopping area and Pavilion mall.

Spacious Suites with City Views
Contemporary suites at the hotel feature separate living and dining areas, flat-screen TVs, and kitchenettes.

Amenities and Services
Enjoy the outdoor pool, fitness centre, multilingual staff, and free WiFi access.

To experience luxury and convenience in Kuala Lumpur, book your stay at E&O Residence today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that for bookings of 5 rooms and above (and more than 3 nights), the hotel requires a 30% prepayment upon reservation.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
Child breakfast is not included in all room and breakfast prices, child breakfast will be charged additional RM30nett per child per day if child breakfast required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 183.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2258 reviews
Cleanliness: 6.39
Service: 8.86
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 8.36
C
Catherine • couple • au
9
Good value in KL.
Pros:

We had a very large apartment with plenty of cooking appliances. There was also a washer and dryer. The staff there were very friendly and helpful and the swimming pool was lovely.

Cons:

We did make some suggestions to the manager. A drying rack for the clothes that shouldn't go in the dryer would have been very useful. The bed was a bit hard and the view was a blank wall.
Bottom line though, it was still very good value and we had lots of space.

2026-02-13 • via Nuitee
Z
Zita • couple • cz
10
Krásná rezidence v pěším dosahu zajímavých míst
Pros:

Blízkost Tower, výhled na věž, bazén.

2026-02-13 • via Nuitee
R
Raouf • couple • qa
7
2026-02-12 • via Nuitee
A
Ayesha • family_with_children • au
9
Liked it
Pros:

Spacious apartment good amanities

Cons:

They way the breakfast is set up, need to include more options

2026-02-11 • via Nuitee
H
Hannah • family_with_children • nl
8
Fijne zachte landing bij aankomst in KL
Pros:

Locatie, netjes, schoon, wasmachine en droger, foto’s komen goed overeen met realiteit.

Het is een groot complex, waar ook mensen permanent of voor langere tijd verblijven

Cons:

Onpersoonlijk, je zal er niet snel aanspraak of interactie hebben met anderen.

2026-02-11 • via Nuitee
U
ummi30 • family_with_children • my
10
PERFECT STAYCATION!
Pros:

I love how spacious the room was and how calm the entire property is. Truly felt like I was in a different world once entering the compound of E&O Residence. It was such a beautiful experience.

Cons:

I think they did everything great! Would appreciate if there were instructions on how to use the ice maker on the fridge. Also if we could have a coffee maker would be great too. I saw it in the picture but was not there in the kitchen. Not a big deal, but definitely nice to have :)

2026-02-10 • via Nuitee
A
A • family_with_children • cn
8
Pros:

スタッフの対応、快適さが良かった。

Cons:

朝食の種類が少ない。1枚のナンを追加したことで8.8RM請求された。

2026-02-10 • via Nuitee
H
Helen • couple • my
6
OK stay
Pros:

Great location. Good coffee/ dining just outside the building especially the small coffee shop/restaurant called Glass

Cons:

Apartments are in need of reburbishment and look very sparse
Bed was very hard

2026-02-10 • via Nuitee
A
Ahmed • couple • qa
8
2026-02-10 • via Nuitee
강 • family_with_children • kr
8
Pros:

수영장이 좋았습니다.

Cons:

5성급 및 가격에 비해 숙소관리가 부족합니다.(실내 곰팡이 냄새, 에어컨 고장, 세탁기고장)

2026-02-09 • via Nuitee
T
Tia • extended_group • my
10
Big space for family visit in the city!
Pros:

Very spacious for a 2Bd apartment in Kuala Lumpur.

Cons:

Just that the location is between a big complex where something is not convenient for Grab delivery/ visitor to come. Because you’ll need to walk to the main car entrance to pick up your item.

2026-02-08 • via Nuitee
H
Herman • solo_traveller • nl
9
2026-02-08 • via Nuitee
N
Neil • extended_group • gb
10
Pros:

5 star. The views are amazing.

2026-02-08 • via Nuitee
J
Jonathan • couple • my
9
Great value for money, in a great location.
Pros:

Size of the room, location, and pool area

Cons:

Poor breakfast!

2026-02-08 • via Nuitee
J
jassim • couple • qa
6
2026-01-30 • via Nuitee
C
Cathy • couple • my
3
Pros:

It's okay

Cons:

The whole room and toilet is very smell. In the end we found out that it is from the toilet bowl outside. Causing the whole unit to be very smelly.

2026-01-30 • via Nuitee
J
jassim • couple • qa
6
2026-01-30 • via Nuitee
H
Hossam • couple • my
4
2026-01-29 • via Nuitee
Z
Zoltán • couple • hu
5
közepes
Pros:

Átlagos hotel jó helyen!

Cons:

Régi lestarpált hotel abszolút felújításra szorúl és még depozitot is kértek!

2026-01-29 • via Nuitee
G
Ginna • couple • fr
10
Cons:

El desayuno no es en el mismo hotel. Dan un bono para ir a 2 restaurantes fuera.

2026-01-28 • via Nuitee