Hotel Roca Negra Del Arenal

Hotels
9.2 (1916 reviews)
2 kilometros oeste del parque, carretera al Volcan arenal, la Fortuna de san carlos C.R. , Fortuna , cr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Beautiful gardens
Friendly staff
Good amenities for families
Cons:
Noise from the street
Hygiene concerns with animal waste

Categories

Cleanliness
8.28
Concerns about hygiene and cleanliness were raised, especially regarding animal waste around the property.
Service
9.75
The staff, particularly Lilibeth, were highlighted for their friendliness and helpfulness throughout the stay.
Location
8.79
While the property location offers beautiful views, it is also near a busy road which can be noisy.
Room Quality
9.24
Rooms were described as charming with good privacy, but the quality can vary based on bungalow placement.
Amenities
9.77
The pool and garden were appreciated, with good facilities for families.
Value for Money
9.23
The cost is considered reasonable given the unique atmosphere and accommodations offered.
Food and Beverage
8.78
Breakfast options were mentioned positively, but there were issues with availability.
Overall Experience
9.75
Despite some negative experiences, the overall feel of the property was enjoyable and beautiful.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:35

Property Description

Luxurious Rooms with Stunning Views
Hotel Roca Negra Del Arenal offers elegant rooms equipped with cable TV, air conditioning, and a private terrace. Enjoy the convenience of a refrigerator and dining area in your room, along with a refreshing shower in the private bathroom.

Relaxing Outdoor Amenities
Unwind by the outdoor pool or soak in the hot tub while surrounded by the serene suburbs of Fortuna. The hotel also features a beautiful garden, perfect for a leisurely stroll after a day of activities.

Convenient Location for Exploration
With various dining options just a stone's throw away and proximity to Arenal Volcano National Park, guests can easily explore the area's attractions. Take advantage of the tour desk to plan exciting activities like hiking, bird watching, or simply basking in the tropical gardens.

Book now to experience a perfect blend of comfort and adventure at Hotel Roca Negra Del Arenal.

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.

Please let the property know your expected arrival time in advance.
You can use the Special Requests box when booking or contact the property using the contact information in your booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$5 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    People 2 years old and over stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1916 reviews
Cleanliness: 8.28
Service: 9.75
Location: 8.79
Room Quality: 9.24
Amenities: 9.77
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.75
S
Salvatore • couple • us
10
2026-05-09 • via Nuitee
F
Floor • couple • nl
10
Geweldig
Pros:

Hele mooie ruime kamer, fantastisch uitzicht, airco, koelkastje, heerlijk ontbijt (pannenkoeken).

2026-05-09 • via Nuitee
A
Angela • family_with_children • ca
10
Lovely, great pool, pretty grounds awesome staff great value
Pros:

Stunning, not glamorous but very pretty, lots to see, very nice pool and amazing staff

Cons:

It was perfect for the price and great value. Nothing to complain about, we'll stay again

2026-05-08 • via Nuitee
A
ANDREA • solo_traveller • us
10
Pros:

Private, super comfortable rooms. Wonderful grounds and location. Host was friendly and breakfast/coffee was convenient and delicious.

Cons:

Nothing!

2026-05-07 • via Nuitee
C
charlotte • solo_traveller • fr
8
Pros:

L'emplacement, la taille de la chambre, la piscine

Cons:

Le paiement en liquide uniquement

2026-05-06 • via Nuitee
L
Lee • family_with_children • il
10
היה אירוח מושלם! מלון מדהים. נהנינו מאד.
Pros:

מלון מטופח ויפה מאד. חדרים ענקיים ומדהימים. עם נוף לארנל.
אליזבט המארחת נותנת תחושה של בית והשירות מעל ומעבר.
מיקום מצוין ונוח. נקי מאד.

Cons:

היה מושלם

2026-05-05 • via Nuitee
A
Alfaro • solo_traveller • cr
5
Pros:

La ubicación es muy estratégica

Cons:

El aire acondicionado de la habitación no enfriaba bien, y la recepcionista era muy tediosa

2026-05-04 • via Nuitee
F
Fabian • solo_traveller • nl
8
2026-05-04 • via Nuitee
O
Olivier • family_with_children • nl
8
Fijne plek op een mooie locatie
Pros:

Gezellig, knusse locatie met een fijn zwembad

Cons:

Personeel was wat sarcastisch

2026-05-04 • via Nuitee
M
Monique • couple • nl
9
Heerlijke plek!
Pros:

Prachtig eigen huis in mooie tuin vol bloemen. Mooi uitzicht.
Heerlijke jacuzzi. We hadden hier een week willen blijven.

2026-05-03 • via Nuitee
J
Joan • family_with_children • ch
8
2026-05-03 • via Nuitee
A
Antonio • couple • mx
10
Mágico!
Pros:

El ambiente y el personal

Cons:

Todo excelente

2026-05-03 • via Nuitee
D
Daniela • family_with_children • cr
10
All we needed
Pros:

It’s close to both the volcano and downtown. Rooms are very spacious and have everything we need. Coffee corner + pool for our 5 year old covered our basic needs

Cons:

There was dog poop scattered around and we dog it in our shoes twice.

2026-05-02 • via Nuitee
W
William • solo_traveller • gb
8
2026-04-30 • via Nuitee
M
mthin • solo_traveller • fr
8
Pros:

Le jardin magnifique et très bien entretenu. Les cabines grande propres bonne literie.
Un grand merci a Elisabeth qui est très efficace.

Cons:

Rien.
Euh ..... juste une chose que le propriétaire dise a sa famille de ne pas utiliser la piscine avec ses amis très bruyants quand il y a des clients.
Merci Élisabeth d'être intervenue.

2026-04-30 • via Nuitee
T
Tudor • solo_traveller • au
8
A good place for a couple of nights.
Pros:

Very goodocation just 400m from a massive souvenir shop and pizza restaurant, and 2 km from the Baldi hot Springs. Although next to the main road, very quiet inside the room. Enchanting garden, and the view to the volcano, superb (if the clouds are playing game!).

Cons:

The price for which we booked the rood was challenged by the reception staff, who added 13% as tax which seemingly is not disclosed by booking.com. Rather difficult to believe.

2026-04-30 • via Nuitee
M
Maria • couple • nl
10
Prachtige locatie met uitzicht op vulkaan
Pros:

Prachtige locatie, een ruim terras met schommel stoelen en hangmat om rustig te kunnen genieten van het uitzicht op de vulkaan en de mooie tuin.
Ook het zwembad was een groot pluspunt.

Cons:

Niets

2026-04-30 • via Nuitee
A
Ashlyn • couple • us
10
Beautiful Property and excellent stay!
Pros:

This place was so so pretty! The grounds are well kept and the pool was lovely. So many birds due to all of the bushes and trees on the property! It was a wonderful stay and I would highly recommend!

Cons:

Coffee to go!

2026-04-30 • via Nuitee
J
Jonathan • couple • ca
10
Je recommande
Pros:

La localisation est parfaite, à proximité du village d'Arenal sans etre dans celui-ci

Cons:

Tout était bien

2026-04-29 • via Nuitee
M
mark • solo_traveller • nl
10
Pros:

Staff is very friendly. Very clean room. Great pool.

Cons:

There are some noises from the cars from the road. I cannot think of anything else

2026-04-27 • via Nuitee