DoubleTree by Hilton Shanghai Pudong

Hotels
Doubletree by Hilton
8.2 (322 reviews)
No.889, Yang Gao Nan Road , Shanghai , cn

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cleanliness of property
Cons:
Outdated room quality
Limited breakfast options

Categories

Cleanliness
8.16
Several reviews mention cleanliness positively, but some note issues with older facilities.
Service
8.63
The staff were described as helpful and friendly in multiple reviews.
Location
8.67
The location was consistently praised as excellent, being convenient for attractions.
Room Quality
7.62
Some reviews noted rooms were outdated and had maintenance issues.
Amenities
8.15
Amenities like the breakfast and fitness facilities received mixed feedback; some appreciated them while others felt they could be improved.
Value for Money
8.11
General sentiment suggests it offers good value, but some feel it doesn't hit the mark for a 4-star rating.
Food and Beverage
7.66
Breakfast choices were mentioned as limited by some guests, affecting their overall impression.
Overall Experience
8.63
Overall, guests enjoyed their stay but noted some areas could use improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:44

Property Description

Luxurious Accommodation
Experience modern guestrooms with soft carpeted flooring, large windows, and well-appointed amenities. Enjoy the comfort of air conditioning, a flat-screen TV, and a 24-hour room service for your convenience.

Convenient Location
Situated just 500 meters from Lancun Road Metro Station, our hotel provides easy access to popular attractions like the Shanghai Science and Technology Museum and Century Park. With proximity to airports and exhibition centers, your stay will be both convenient and efficient.

Leisure and Wellness Facilities
Indulge in pampering massages, stay active at the fitness center and tennis courts, or unwind in the sauna. For those on business, take advantage of our business center and let our 24-hour front desk assist you with any arrangements.

Book your stay at DoubleTree by Hilton Shanghai - Pudong for a luxurious and convenient experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that the name of staying guests must match the name on the booking confirmation.

Paid Shuttle Bus Service from Hotel to Shanghai New International Expo Center During Exhibition Period (Weekdays Only)​​.
Operating Hours​​: Monday to Friday (excluding national holidays)
​​Fare​​: 15 RMB per person
Reservation Method​​: Book at the concierge desk at least one day in advance
Departure Schedule​​: Please inquire at the hotel concierge
Available Dates​​: 2025/12/02-05, 2025/12/09-12, 2025/12/16-19, 2026/3/2-4, 2026/3/12-13, 2026/3/18-20, 2026/3/25-27, 2026/3/31-4/3, 2026/4/7-10, 2026/4/13-15
Note: Service operates only on weekdays during specified exhibition periods.

Please note that breakfast is offered from 6:30 a.m. to 10:00 a.m. on Mondays to Fridays, and from 6:30 a.m. to 11:00 a.m. on weekends and public holidays.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CNY 10 per hour.

Location

Guest Reviews

8.2
Based on 322 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
J
James couple au
10
Perfect for a one night stop over in between flights
Pros:

Great location for one night stop over in Shanghai, close to Maglev station which is just 8 mins train ride from the airport. Great view of the city from 38th floor, comfortable room with lovely bathroom, a Lawson just done the street for snacks and drinks if needed, cafe onsite.

Cons:

Nothing.

2026-03-21 via Nuitee
S
Spetsova solo_traveller ch
10
2026-03-20 via Nuitee
C
Cam couple au
8
2026-03-19 via Nuitee
P
Priscilla couple fr
7
2026-03-16 via Nuitee
K
KOSMAS couple gr
10
2026-03-16 via Nuitee
D
David family_with_children fr
10
2026-03-15 via Nuitee
S
sevdin solo_traveller tr
9
2026-03-13 via Nuitee
N
noureddine family_with_children fr
10
2026-01-28 via Nuitee
I
Ivan couple ua
8
2026-01-28 via Nuitee
N
noureddine solo_traveller fr
9
2026-01-26 via Nuitee
M
Mariam solo_traveller ae
10
2026-01-23 via Nuitee
M
Mariam solo_traveller ae
10
2026-01-23 via Nuitee
F
Francois And Cobus extended_group za
8
Pros:

Location was good, response to problems was extremely fast when we called for plugs not working in the room a electrician attended to it immediately.

2026-01-20 via Nuitee
L
Life solo_traveller bh
8
Pros:

The room

Cons:

Receptionist help, wasn’t busy no one was behind me in line but I would still get a whatever answer that doesn’t answer my question really or getting rudely passed to someone else

2026-01-20 via Nuitee
G
Guzal couple uz
7
2026-01-19 via Nuitee
M
Muhammad Ahsan solo_traveller ae
8
Cons:

Less halal food selection

2026-01-19 via Nuitee
F
Florence extended_group gb
9
Double Tree by Hilton hotel is Excellent 👍
Pros:

Everything about the hotel are excellent. The rooms are well clean and clear. The breakfast are superb with different choices.
The staffs have a good customer service and very helpful.
The location is very good for shopping and do other stuff.

Cons:

Although everything are good, but there's always room for improvement. There are too much mirrors in the bathroom.

2026-01-19 via Nuitee
V
Valerie couple gb
10
Have stayed many time fab hotel
Pros:

Love it

Cons:

Very clean
Great staff

2026-01-16 via Nuitee
E
Evgeniia couple ru
10
2026-01-15 via Nuitee
F
fatim solo_traveller sn
5
Pros:

J’ai fais une réservation sur booking et arrivé à l’hôtel c’était compliqué

2026-01-13 via Nuitee