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Facilities
Property facilities
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Accessible bus station shuttle
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Proposal/romance packages available
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Express check-out
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Health club
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Free WiFi
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24-hour front desk
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Garden
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Luggage storage
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Express check-in/check-out
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Concierge service
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Wheelchair accessible
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Breakfast available (surcharge)
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Health club
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Safe-deposit box at front desk
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Express check-out
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Smoke-free property
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Tours/ticket assistance
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Rooftop terrace
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Airport transportation - drop-off (surcharge)
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Offsite parking reservations required
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Water dispenser
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Proposal/romance packages available
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Bus station shuttle (surcharge)
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Handrails in stairways
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Coworking spaces
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Well-lit path to entrance
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Vegetarian breakfast available
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Locally-owned & organized tours & activities
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Locally-sourced food on site (80% or more)
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Vegetarian menu options available
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Accessible airport shuttle
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No accessible airport shuttle
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No accessible bus station shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Pamper yourself with onsite massages and access to the health club for ultimate relaxation.
Culinary Delights
Indulge in a satisfying meal at Raíces Terraza and enjoy English breakfasts daily.
Convenient Location
Conveniently located within walking distance to various popular attractions, making it ideal for sightseeing enthusiasts.
Book now for an unforgettable stay at Suites Amanecer by Casa del Sótano and experience luxury and convenience in Oaxaca Centro.
- Pool access available from 9:00 AM to 7:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Transportation
Car recommended
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Accessibility
No elevators
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General
Professional property host/manager
Property policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Transportation
Car recommended
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Accessibility
No elevators
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
Location
Guest Reviews
The hotel is beautiful. Walking distance to restaurants and shopping. The staff is awesome! Fernando at the front desk was very helpful. He recommended restaurants and helped us reserve our taxis. Yvonne at the restaurant was very nice and pleasant to talk to in the mornings. We will definitely come back!
Our stay was amazing!! The people there were so friendly and helpful. The facility was super clean and most importantly, we felt safe. Ivonne was our personal favorite there. We are already planning to return next summer. We loved Oaxaca!
La habitación muy acogedora y limpia. Me gustó su hospitalidad y el personal del restaurante muy atento y la comida muy deliciosa. La seguridad que tienen para entrar al hotel me pareció excelente muy segura .
El hotel en lo general muy bonito, la habitación limpia y cómoda, el restaurante cerraba a las 3, aunque debo admitir que el sazón de las cocineras una delicia, excelente atención de Ivone en el restaurante, lo único malo era qué para comer y cenar tenias que salir si o si del hotel
El vibe que transmiten en las fotos no es el real del hotel.
En las fotos se transmite el ambiente de un hotel tipo boutique, con servicio de bar en jacuzzi, con una atmósfera más trendy y placentera.
La realidad es que son suites con servicio de limpieza y restaurante - cafe con servicio hasta las 3:00 pm
No hay servicio de cenas, tampoco de bar, y no existe el vibe del jacuzzi y onda trendy.
We stayed in one of the property's premium suites, and it was by far the highlight of our visit. The room was spacious—larger than it appears in photos—with stunning wraparound views and a firm, comfortable bed. Unfortunately, the private outdoor bathtub was not well-maintained and felt too unclean to use.
A few important notes: the suite opens directly onto a terrace, which requires guests to secure themselves inside with a padlock at night—a potential concern for those prioritizing safety. The room’s proximity to the hot tub is convenient and offers privacy at night, but like much of the property, it lacked cleanliness. We encountered bugs in the tub daily, and it didn’t appear to be regularly cleaned or maintained.
The rest of the hotel left a lot to be desired. Restaurant and bar hours were extremely limited, spa services were hard to arrange (we couldn’t find anyone to assist), and staff presence was minimal. Beyond the front desk, hospitality was noticeably lacking.
While our suite was a standout, it’s worth noting that another guest in our party stayed in a smaller room located in the basement—it was dark and far less appealing. Room choice here seems to make all the difference.
I stayed 2 nights in two different rooms. Both were good experiences but I really recommend the Design Studio Suite. It had a plunger tub on the patio with an INCREDIBLE view of the city and the Santo Domingo Guzman. It is also located right beside the jacuzzi so I ran a cold bath on my patio and then would go back and forth between hot and cold. Very peaceful and quiet hotel, located near great dining options including some Michelin restaurants. The staff were very nice and helpful. You can WhatsApp them questions. Good wifi. Really recommend this place!
An excellent place to stay, close to everywhere. Magnificent service, highly recommended
Awesome
Un hotel muy comodo, habitaciónes amplias y limpias. Ubicado en zona céntrica
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