Home2 Suites By Hilton Springfield

Hotels
•
Home2 Suites by Hilton
8.9 (26 reviews)
2975 S. Dirksen Parkway , Springfield , us

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Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
High ceilings
Friendly staff
Cons:
Unprepared staff
Overcharging

Categories

Cleanliness
8.49
The hotel is described as schön und sauber (nice and clean), indicating good cleanliness.
Service
8.96
The front desk staff was described as super kind and friendly, indicating positive service.
Location
9
Standard quality for this hotel tier.
Room Quality
8.95
Standard quality for this hotel tier.
Amenities
8.98
Standard quality for this hotel tier.
Value for Money
8.94
The overshooting charge raises concerns about value for money.
Food and Beverage
8.99
Standard quality for this hotel tier.
Overall Experience
8.86
Experience affected by service issues, yet overall positive impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:27

Property Description

Modern Accommodations
Experience comfort and convenience in every room with air conditioning and a TV for your enjoyment.

Convenient Location
Located just a short distance from top attractions like the University of Illinois at Springfield and the BOS Center.

24-Hour Front Desk
Our dedicated staff is available around the clock to ensure your needs are met during your stay.

Book your stay at Home2 Suites By Hilton Springfield for a memorable experience in Springfield.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 26 reviews
Cleanliness: 8.49
Service: 8.96
Location: 9
Room Quality: 8.95
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 8.86
K
Kelly • family_with_children • us
8
Nice spacious stay!
Pros:

Home 2 has wonderful rooms generally speaking! Great when road tripping, plenty of room to spread out, kitchen area with fridge to keep things cold, can wash up water bottles and anything you may need. Also great with kids, separate living area space to watch TV divided by a curtain so kids can sleep.

Cons:

In general, rooms could have been a little cleaner. Shower had rust stains in drain, there was a fingernail on the couch that was not ours. Overall everything was in working order though and I have realistic expectations for hotel rooms so not the end of the world.

2026-07-02 • via Nuitee
C
Charley • solo_traveller • us
10
Quiet and clean
Pros:

Quiet and clean.

2026-06-18 • via Nuitee
S
Swansey • solo_traveller • us
10
2026-05-15 • via Nuitee
J
Jennifer • family_with_children • us
9
2026-05-01 • via Nuitee
M
Matthew • solo_traveller • us
5
Pros:

The food

Cons:

The bathroom kept smelling like cigarette smoke and sewer

2026-04-30 • via Nuitee
J
Jenn • family_with_children • us
10
2026-04-08 • via Nuitee
J
Jennifer • family_with_children • us
5
Cons:

The coffee was mostly cold

2026-04-06 • via Nuitee
E
Elizabeth • couple • us
10
2026-04-05 • via Nuitee
B
Breanna • solo_traveller • us
4
Pros:

Staff was very friendly. Kids enjoyed the pool.

Cons:

Room was dirty. Had to move the mattress to try to find something my daughter lost and found used alcohol bottles and used tissues shoved under the mattress. Black hair in shower when none of us have that dark of hair. For rhe price expected more

2026-04-05 • via Nuitee
K
Kafilat • family_with_children • us
9
Everything else was beyond our expectations except the staff that attended to us upon arrival.
Pros:

Good location

Cons:

Staff attitude

2026-03-24 • via Nuitee
D
Deanna • extended_group • us
8
Pros:

The room was lovely and comfortable.

2026-03-23 • via Nuitee
M
Mary • family_with_children • us
7
It was ok
Pros:

Clean. Staff was friendly.

Cons:

Pricey. Breakfast wasn’t great and they didn’t keep
It stocked.

2026-03-17 • via Nuitee
M
Michelle • couple • us
5
Love the large room, staff was very friendly. Room could have been cleaned better.
Pros:

The large room

Cons:

Wasn’t very clean.

2026-02-22 • via Nuitee
A
Anita • couple • us
10
2026-02-12 • via Nuitee
L
Leslie • family_with_children • us
9
2026-01-20 • via Nuitee
V
Vanessa • couple • us
10
2025-12-26 • via Nuitee
F
Felipe • couple • br
10
Pros:

Hotel otimo

Cons:

equipe despreparada, cobrou 400 dolares além do que foi combinado e ainda não sabiam o motivo

2025-12-05 • via Nuitee
M
Martine • couple • us
9
2025-10-01 • via Nuitee
M
Monique • family_with_children • us
10
2025-09-28 • via Nuitee
D
Denny • family_with_children • de
8
2025-09-17 • via Nuitee