Novotel Rouen Sud Zenith Parc Expo

Hotels
•
Novotel
8.2 (613 reviews)
Rue de la Mare Sansoure , Saint-Étienne-du-Rouvray , fr

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Bar service problems
Lack of amenities

Categories

Cleanliness
7.59
Some issues mentioned such as unclean bathrooms and unsatisfactory room upkeep.
Service
8.56
Most reviews mention exceptional service and friendly staff.
Location
9.1
Proximity to venues praised, making it a favorable location.
Room Quality
8.05
Rooms are spacious and modern, with some complaints about cleanliness.
Amenities
7.58
Bar and restaurant services reported as lacking in some instances.
Value for Money
8.04
Good overall perception, but some feel certain services were overpriced.
Food and Beverage
8.09
Breakfasts are generally well-received, but bar service and quality disappointing.
Overall Experience
8.56
A positive overall experience, though with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:48

Property Description

Modern Accommodations
With 134 modern rooms, the Rouen Sud provides a comfortable stay for guests looking to relax after a day of exploring the nearby forest.

Family-Friendly Amenities
Families will appreciate the indoor and outdoor play areas for children, ensuring a fun and enjoyable stay for the little ones.

Convenient Dining Options
Guests can indulge in contemporary French cuisine at the Novotel Café or opt for room service from 19:00 to 24:00, offering flexibility for dining preferences.

Book now to experience the perfect blend of comfort and convenience at the Novotel Rouen Sud!

Important information:

Please note that children under 16 years old can enjoy breakfast for free.

The outdoor swimming pool in seasonal, it is open from May 1st to September 30th.Swimming pool: Closed from Tue, Dec 2, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 613 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
C
CHRYSTELLE • family_with_children • fr
10
Parfait
Pros:

Calme, propre, emplacement parfait.
Personnel chaleureux.
Très bon petit déjeuner dans un cadre agréable et calme.

2026-03-24 • via Nuitee
M
MURIEL • family_with_children • fr
10
Nous reviendrons et nous recommandons !!!
Pros:

Pratique, accès rapide au Zenith et accueil très professionnel et souriant
Petit déjeuner irréprochable et le personnel du matin, elles sont dynamiques, souriantes et professionnelles

Cons:

Au niveau du bar le soir…Ça manque de réactivité, de sourire et de chaleur…On ne se sent pas les bienvenues…

2026-03-23 • via Nuitee
D
Driss • couple • fr
9
2026-03-22 • via Nuitee
O
Olivier • family_with_children • fr
10
Pros:

Le calme, l'accueil, la propreté...

Cons:

Tout petit moins : un gobelet pour le lavage des dents

2026-03-22 • via Nuitee
D
Driss • couple • fr
9
2026-03-22 • via Nuitee
M
Moscet • couple • fr
10
Je conseille cet hôtel
Pros:

L’accueil était au top. La chambre était propre. Ce qu’on attendait. Rien à redire

2026-03-22 • via Nuitee
P
Pascal • couple • fr
9
Séjour parfait. On y reviendra. À recommander.
Pros:

Petit déjeuner copieux et de bonne qualité
Hôtel calme (on était coté jardin) et personnel souriant et disponible
Taille de la chambre très correcte et propre, bien équipée.

Cons:

Il faisait ce soir là un peu froid au restaurant de l’hôtel quand on a dîné

2026-03-19 • via Nuitee
J
JACKY • solo_traveller • fr
9
Cons:

Le choix de chaînes de télé très limité

2026-03-16 • via Nuitee
L
Loïc • solo_traveller • fr
6
Bon emplacement mais chambre très vieillissante… Prix non justifié
Pros:

Bar et restaurant

Cons:

Chambre très vieille….

2026-03-16 • via Nuitee
M
manu • family_with_children • fr
10
2026-03-16 • via Nuitee
E
ERIC • couple • fr
8
2026-03-15 • via Nuitee
J
jerome • family_with_children • fr
10
Super
Pros:

Rien à dire

Cons:

Aucun problème

2026-03-15 • via Nuitee
T
Thomas • couple • fr
9
Pros:

les petites attentions

Cons:

lampe de chevet cassée. Pas de mode d'emploi pour la clim.

2026-03-13 • via Nuitee
J
Jean • couple • fr
10
2026-03-08 • via Nuitee
M
Mike • solo_traveller • nl
8
2026-03-07 • via Nuitee
M
Michel • solo_traveller • fr
9
2026-03-06 • via Nuitee
S
SYLVIANE • couple • fr
8
2026-03-06 • via Nuitee
L
Laurent • couple • fr
10
2026-03-04 • via Nuitee
B
Bachir • extended_group • fr
9
Soirée et nuit agréable
Pros:

Tout était, on a même été surclassés!

2026-03-01 • via Nuitee
P
Pascal • family_with_children • fr
10
Pros:

Hotel avec un très joli lobby, petit déjeuner qualitatif

2026-02-28 • via Nuitee