Novotel Rouen Sud Zenith Parc Expo

Hotels
•
Novotel
8.2 (785 reviews)
Rue de la Mare Sansoure , Saint-Étienne-du-Rouvray , fr

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Bar service problems
Lack of amenities

Categories

Cleanliness
7.59
Some issues mentioned such as unclean bathrooms and unsatisfactory room upkeep.
Service
8.56
Most reviews mention exceptional service and friendly staff.
Location
9.1
Proximity to venues praised, making it a favorable location.
Room Quality
8.05
Rooms are spacious and modern, with some complaints about cleanliness.
Amenities
7.58
Bar and restaurant services reported as lacking in some instances.
Value for Money
8.04
Good overall perception, but some feel certain services were overpriced.
Food and Beverage
8.09
Breakfasts are generally well-received, but bar service and quality disappointing.
Overall Experience
8.56
A positive overall experience, though with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:48

Property Description

Modern Accommodations
With 134 modern rooms, the Rouen Sud provides a comfortable stay for guests looking to relax after a day of exploring the nearby forest.

Family-Friendly Amenities
Families will appreciate the indoor and outdoor play areas for children, ensuring a fun and enjoyable stay for the little ones.

Convenient Dining Options
Guests can indulge in contemporary French cuisine at the Novotel Café or opt for room service from 19:00 to 24:00, offering flexibility for dining preferences.

Book now to experience the perfect blend of comfort and convenience at the Novotel Rouen Sud!

Important information:

Please note that children under 16 years old can enjoy breakfast for free.

The outdoor swimming pool in seasonal, it is open from May 1st to September 30th.Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 785 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
C
Chiori • couple • fr
10
2026-07-18 • via Nuitee
R
Rutger • family_with_children • nl
9
Prima tussenstop waarmee de vakantie meteen goed begint
Pros:

Locatie, kindvriendelijk.

Cons:

Lang wachten bij de bar en chaotisch ontbijt.

2026-07-18 • via Nuitee
F
Frederique • solo_traveller • fr
10
2026-07-18 • via Nuitee
J
Jean-Pierre • couple • be
7
Cons:

Hôtel très mal indiqué. Difficile à trouver

2026-07-17 • via Nuitee
H
Henk • couple • nl
8
2026-07-17 • via Nuitee
B
Been • family_with_children • nl
8
Pros:

-

2026-07-16 • via Nuitee
L
Laetitia • couple • fr
8
2026-07-16 • via Nuitee
G
Georges • family_with_children • be
9
2026-07-15 • via Nuitee
E
Esther • family_with_children • nl
7
2026-07-13 • via Nuitee
C
Colin • solo_traveller • gb
10
2026-07-13 • via Nuitee
E
emmanuel • solo_traveller • fr
10
2026-07-13 • via Nuitee
O
Oliver • solo_traveller • de
8
2026-07-12 • via Nuitee
S
Samba • family_with_children • fr
10
Bien
Pros:

Établissement très propres responsable à l’accueil RAS

Cons:

Service à table du restaurant

2026-07-12 • via Nuitee
P
Patrick • family_with_children • nl
8
2026-07-11 • via Nuitee
K
Konstantin • solo_traveller • gb
6
Decent for a night stay
Pros:

Nice outside space with pool , good food, and location just off the motorway and N roads. Great for traveling to catch the ferry to the UK.

Cons:

Staff seemed stressed and frustrated, not sure if it was particularly busy that Thursday. Room was good size, with a few spiders and a bit of mold in the shower cubicle. Room at ground floor so curtains needed to be kept closed at all times as parking is in front of the room and people can see inside?

2026-07-11 • via Nuitee
M
Manon • solo_traveller • fr
9
2026-07-11 • via Nuitee
S
Sandrine • couple • fr
10
Accueil chaleureux et professionnel Hôtel propre, calme et bien situé Piscine est un vrai plus Petit déjeuner de quali
Pros:

Accueil chaleureux et professionnel
Hôtel propre, calme et bien situé
Piscine est un vrai plus
Petit déjeuner de qualité
Parfait

Cons:

Rien

2026-07-10 • via Nuitee
M
MariK05 • solo_traveller • nl
8
2026-07-10 • via Nuitee
G
Gérard et Ketty • family_with_children • gp
8
Pros:

L'emplacement

Cons:

Longue coupure d'électricité

2026-07-09 • via Nuitee
A
Anna-Maria • family_with_children • se
5
Cons:

Servicen var totalt undermålig på restaurangen.

2026-07-06 • via Nuitee