Novotel Rouen Sud Zenith Parc Expo

Hotels
Novotel
8.2 (728 reviews)
Rue de la Mare Sansoure , Saint-Étienne-du-Rouvray , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Bar service problems
Lack of amenities

Categories

Cleanliness
7.59
Some issues mentioned such as unclean bathrooms and unsatisfactory room upkeep.
Service
8.56
Most reviews mention exceptional service and friendly staff.
Location
9.1
Proximity to venues praised, making it a favorable location.
Room Quality
8.05
Rooms are spacious and modern, with some complaints about cleanliness.
Amenities
7.58
Bar and restaurant services reported as lacking in some instances.
Value for Money
8.04
Good overall perception, but some feel certain services were overpriced.
Food and Beverage
8.09
Breakfasts are generally well-received, but bar service and quality disappointing.
Overall Experience
8.56
A positive overall experience, though with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:48

Property Description

Modern Accommodations
With 134 modern rooms, the Rouen Sud provides a comfortable stay for guests looking to relax after a day of exploring the nearby forest.

Family-Friendly Amenities
Families will appreciate the indoor and outdoor play areas for children, ensuring a fun and enjoyable stay for the little ones.

Convenient Dining Options
Guests can indulge in contemporary French cuisine at the Novotel Café or opt for room service from 19:00 to 24:00, offering flexibility for dining preferences.

Book now to experience the perfect blend of comfort and convenience at the Novotel Rouen Sud!

Important information:

Please note that children under 16 years old can enjoy breakfast for free.

The outdoor swimming pool in seasonal, it is open from May 1st to September 30th.Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 728 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
E
Emmanuel couple fr
6
2026-06-06 via Nuitee
C
chantal solo_traveller be
4
2026-06-05 via Nuitee
D
Damien family_with_children fr
8
2026-06-04 via Nuitee
N
Nelly couple fr
10
2026-06-03 via Nuitee
S
Sayandhan solo_traveller gb
9
A great find
Pros:

Loved this Novotel. Lovely peaceful setting. Great pool and outdoor area. Attractive restaurant and lounge area too. Really glad we chose to stay here. Good restaurant and excellent breakfast too.

2026-06-03 via Nuitee
F
FREDERIC family_with_children fr
7
Pros:

Literie.

Cons:

Le bruit / grands groupes.
Remontées d'odeurs dans les siphons de la SDB.
Plus de bouteille d'eau minérale dans la chambre.
Dîner au lodge* très bas de gamme / prix... qui ne m'a plus incité à prendre le PDJ !

2026-06-02 via Nuitee
R
Rachida couple fr
8
2026-05-31 via Nuitee
F
Florence couple fr
6
Pour une nuit
Pros:

La chambre agréable

Cons:

Une salle de petit déjeuner trop petite pour accueillir du monde d’où une queue désordonnée et interminable, des produits manquants, pas assez de personnel

2026-05-30 via Nuitee
N
Natasha solo_traveller gb
8
2026-05-29 via Nuitee
O
Olivier family_with_children fr
8
2026-05-27 via Nuitee
A
angèle family_with_children fr
9
2026-05-26 via Nuitee
E
Esther couple ch
8
2026-05-26 via Nuitee
R
Riand family_with_children fr
7
Pros:

L’accueil et le service du personnel

Cons:

L’équipement salle de bain, wc et décoration de la chambre ne sont pas à la hauteur d’un 4 étoiles ou version 20eme siècle…

2026-05-25 via Nuitee
C
carolyn couple fr
6
Peu mieux faire pour le prix
Pros:

Nous avons aimé le lieu où est implanté l hôtel près de la forêt.
Le repas pris au restaurant malgré beaucoup d attente.
Personnel debordé au restaurant mais vraiment très agréable!

Cons:

Beaucoup de monde pour le we, personnel debordé mais tres poli et à l écoute propreté à revoir dans les sanitaires de notre chambre à l arrivée, signalé immediatement à la réception sans effet!!!
Pour près de 200 euros la nuit avec le petit dejeuner j attendais mieux et surtout une meilleure organisation.
Le petit dejeuner une catastrophe pour 19,5 euros par personne disposition du buffet salé sucré dans un espace très étroit oû tout le monde se rue et se retrouve " coincé", vaisselle manquante, quantité idem...le personnel en revanche a fait plus que son maximum ...dommage de n'avoir pas anticipé tout cela en voyant le nombre de réservations!

2026-05-25 via Nuitee
D
Diminga couple fr
10
Je recommande a 100% cet établissement avec un personnel tres aimable et compétent, petit déjeuner tres bon et varié, et
Pros:

Personnel très accueillant. Decoration super, petit déjeuner et restaurant très bon et varié, hotel très propre

2026-05-25 via Nuitee
H
Hannah solo_traveller gb
9
2026-05-25 via Nuitee
M
Marlene solo_traveller fr
10
Super magique tranquille e se réponse se très bien
Pros:

Super magnifique très tranquille pour le bruit

Cons:

Une peux trop chère pour le t'ai de chambre me se très confortable

2026-05-25 via Nuitee
N
Nadine Eve solo_traveller fr
9
2026-05-24 via Nuitee
B
Boudewijn Pieters solo_traveller nl
8
2026-05-20 via Nuitee
T
Thomas solo_traveller be
9
Relaxing and enjoyable journey breaker
Pros:

Location in the forest and close to motorway. Excellent restaurant with good variety of food.
Cosy ambience.

Cons:

All good

2026-05-19 via Nuitee