Novotel Rouen Sud Zenith Parc Expo

Hotels
Novotel
8.2 (613 reviews)
Rue de la Mare Sansoure , Saint-Étienne-du-Rouvray , fr

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Bar service problems
Lack of amenities

Categories

Cleanliness
7.59
Some issues mentioned such as unclean bathrooms and unsatisfactory room upkeep.
Service
8.56
Most reviews mention exceptional service and friendly staff.
Location
9.1
Proximity to venues praised, making it a favorable location.
Room Quality
8.05
Rooms are spacious and modern, with some complaints about cleanliness.
Amenities
7.58
Bar and restaurant services reported as lacking in some instances.
Value for Money
8.04
Good overall perception, but some feel certain services were overpriced.
Food and Beverage
8.09
Breakfasts are generally well-received, but bar service and quality disappointing.
Overall Experience
8.56
A positive overall experience, though with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:48

Property Description

Modern Accommodations
With 134 modern rooms, the Rouen Sud provides a comfortable stay for guests looking to relax after a day of exploring the nearby forest.

Family-Friendly Amenities
Families will appreciate the indoor and outdoor play areas for children, ensuring a fun and enjoyable stay for the little ones.

Convenient Dining Options
Guests can indulge in contemporary French cuisine at the Novotel Café or opt for room service from 19:00 to 24:00, offering flexibility for dining preferences.

Book now to experience the perfect blend of comfort and convenience at the Novotel Rouen Sud!

Important information:

Please note that children under 16 years old can enjoy breakfast for free.

The outdoor swimming pool in seasonal, it is open from May 1st to September 30th.Swimming pool: Closed from Tue, Dec 2, 2025 until Thu, Apr 30, 2026
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    People no matter the age stay for € 15 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 613 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
M
Mike solo_traveller nl
8
2026-03-07 via Nuitee
S
SYLVIANE couple fr
8
2026-03-06 via Nuitee
M
Michel solo_traveller fr
9
2026-03-06 via Nuitee
L
Laurent couple fr
10
2026-03-04 via Nuitee
B
Bachir extended_group fr
9
Soirée et nuit agréable
Pros:

Tout était, on a même été surclassés!

2026-03-01 via Nuitee
P
Pascal family_with_children fr
10
Pros:

Hotel avec un très joli lobby, petit déjeuner qualitatif

2026-02-28 via Nuitee
P
Philippe couple fr
8
Très proche du Zénith, calme.
Pros:

Calme, proximité immédiate du Zénith (5mn à pied)

2026-02-24 via Nuitee
C
Charlène couple fr
9
2026-02-23 via Nuitee
M
MIREILLE couple fr
10
Séjour parfait
Pros:

Établissement très accueillant très chaleureux très propre. Accueil très sympathique.
Personnel au restaurant et au bar très réactif et très agréable

Cons:

Rien à dire

2026-02-23 via Nuitee
C
Corinne solo_traveller fr
6
Pros:

Entrée de l'hôtel agréable. Chambre spacieuse

Cons:

Toilettes communes sans papier toilette poubelle qui déborde. Remontées d'égouts dans la salle de bain

2026-02-23 via Nuitee
C
Caritey couple fr
8
Pros:

Chambre spacieuse et propre
Hôtel calme avec chambre donnant sur la forêt
Très bien situé pour se rendre au zénith à pieds

Cons:

Matelas pas confortable mou donc mal de dos depuis cette nuit pour mon conjoint et moi même

2026-02-23 via Nuitee
E
Elisabeth family_with_children fr
7
A ameliorer
Pros:

Le cadre est beau, l hotel est bien, la chambre spacieuse, literie agreables.

Cons:

Nous avions demandé chambres vue jardin, nous avons eu vue parking arriére.... des traces sur le miroir de la salle de bain et de la chambre. Nous entendions les personnes dans la chambre d’à côter quand elles allaient aux toilettes... quelques point qui du coup font baisser les notes.

2026-02-22 via Nuitee
P
Philippe family_with_children fr
10
2026-02-22 via Nuitee
P
Pietr couple nl
3
2026-02-14 via Nuitee
B
boughaba couple fr
10
Je recommande vivement
Pros:

Ensemble parfait
Un hôtel idéalement situé
Des chambres spacieuses et confort
Petit déjeuner excellent

Cons:

Supplément animal un peu élevé

2026-02-13 via Nuitee
E
emmanuel family_with_children fr
9
2026-02-10 via Nuitee
J
Jérôme couple fr
9
Impeccable. Personnel vraiment adorable.
Pros:

Nous sommes venus pour un concert au zénith.
Chambre impeccable, petit dej au top et surtout, dame à l'accueil de l'hôtel (qui a un accent) adorable. Et la dame du ptit dej adorable aussi (du lundi 9 février matin).
Merci beaucoup.

Cons:

Un peu froid dans la chambre.

2026-02-09 via Nuitee
C
Coralie couple fr
9
2026-01-28 via Nuitee
R
Roland family_with_children be
9
Magnifique hôtel d.etape, à deux pas du zénith de Rouen
Pros:

Petit dejeuner superbe,magnifique buffet,rien ne manquait

2026-01-26 via Nuitee
C
Cornelis solo_traveller fr
8
2026-01-26 via Nuitee