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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Luggage storage
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Packed lunches
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Karaoke
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Public transport tickets
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Evening entertainment
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Infinity pool
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Outdoor furniture
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Coffee Shop on site
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Shallow end
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Access to health care professionals
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Delivered food - securely covered
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Broadcast Live sport events
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Happy hour
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Cooking class
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Supervised childcare/activities
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Television in common areas
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Free wired internet
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Snack bar/deli
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Secured parking
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Fishing nearby
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Charcoal grill
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Lush Gardens and Mountain Views
Experience the beauty of El Castillo de La Fortuna at Chateau Arenal Hotel & Restaurante. Relax in the garden, enjoy the shared lounge, or savor a meal at the on-site restaurant. Admire the stunning mountain views from your room's patio and unwind in comfort with modern amenities.
Exciting Activities
Indulge in a game of billiards or explore nearby attractions like Sky Adventures Arenal and Mistico Arenal Hanging Bridges Park. With so much to see and do in the area, your stay at Chateau Arenal Hotel & Restaurante promises to be filled with adventure and excitement.
Concierge Service and Free WiFi
Benefit from personalized assistance with the concierge service and stay connected with complimentary WiFi throughout the property. Let us take care of your needs while you make unforgettable memories in El Castillo de La Fortuna.
Book your stay at Chateau Arenal Hotel & Restaurante now for an unforgettable getaway!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
La vue sur le volcan et le lac est top ! Jacuzzi très chaud et le restaurant ultra beau
Petite salle de bain, désuète
My rather bad scoring, this is important to say, only counts for the room. The staff is amazing and they do their best an more to make you feel good. Thanks to Mr. Robert (Redford), Maria and the kitchen team, they deserve the full 10 points. The food from the restaurant is delicious, don't search elsewhere. The pool and the hottub are very nice, too.
The room was more than outdated, no space for clothes, three forgotten hangers on a seedy curtain rod, squeaky beds with worn-out matrasses, a slat broke during the first night and we slept half on the ground. It was fixed next day (as I said before, staff is great), but still it was extremly uncomfortable. Luckily we did not need the airconditioning, we started it once, it made a horrible noise. The bathroom was rather run-down as well.
Bon accueil de Maria et Robert avec un cocktail de bienvenue. Mais malheureusement cela n'a pas suffit pour rendre notre séjour agréable et nous avons quitté cet endroit avec un jour d'avance . Apparemment, la direction refuse de nous rembourser.
Notre logement était vétuste. Le parking plein de boue et de flaques d'eau. Pas de lampe de chevet. Salle de douche d'un autre siècle. Photos du site Booking.com trompeuses.
Ne vous fiez pas au nom pompeux de " Chateau" Arenal. Le village de El Castillo est un trou sans intérêt.
Il y a plein d'adresses au même prix et beaucoup mieux à La Fortuna.
Nous déconseillons fortement cet endroit
Prostředí pěkné ,krásný výhled do okolí
Hot tub
Staff were unhelpful
Piscine agréable mais froide. Heureusement le jacuzzi est bien chaud.
Vue imprenable pour le petit déjeuner
Chambre vieillotte. Literie à revoir. Petite salle de bain dans son jus qui mériterait un bon rafraîchissement.
Lekker bed en ruime kamer.
Mooi uitzicht op de vulkaan.
Zwembad en hot tub zijn een goede toevoeging.
Ontbijt was lekker en vriendelijke bediening.
In de omgeving kon je een leuke wandeling maken.
La vue de folie sur le lac et le volcan, le calme,, la nourriture, la gentilesse du personnel, la piscine et le jacuzzi 🤩.
Rien à signaler.
It was about 20 min from the centre, peaceful, quiet and serene. Incredible staff, super nice and helped with everything! Amazing view, so many different birds!
The bed was little hard.
Der Pool, der Hot Tub, der Blick auf den Arenal-Vulkan und den Arenal-See waren außergewöhnlich schön.
Das Personal war freundlich und hilfsbereit.
Nichts.
La piscine et le spa ! L’emplacement hors de la Fortuna mais quand même près ! Le personnel et les déjeuner. Le cocktail d’accueil est très apprécié! La vue est très belle 🤩 on voit le Arenal du lit
Le matelas, et la salle de bain qui est TRÈS petite. La chambre que nous avons eu est un peu vieillot mais propre. Plus de crochet serait pratique.
The jacuzzi and the pool is so great! Makes is enjoyable anytime.
Het personeel was echt super vriendelijk, vooral de ober in het restaurant. We hebben er 3x gegeten en elke x was het heel lekker! Verder hadden we een super mooi uitzicht op de vulkaan, was de omgeving erg rustig en hadden we een schone kamer die elke dag werd schoongemaakt. We hebben een hele fijne tijd gehad!
Niks
The staff is amazing, , so nice and the food was really good.
The place is great , we loved the pool and the view
The cabins are old and need some renovation and the bed is a little bit hard.
But would definitely stay here again , we loved the place.
Fantastic location in a quiet area of Arenal. Wonderful views and great jacuzzi and pool.
the house could be equipped with more kitchen utensils. There are only two cups and tea spoons.
Maria, the front end staff, was excellent. Explained things, understood our situation and always a smile. Roberto was a huge help. Views of the volcano and surrounding area was breathtaking. Food was exceptional, hours of the restaurant were perfect.
Barking dog next door was non-stop all night and unacceptable. This property is beautiful but too far away from anything. The beds were very uncomfortable, very lumpy. Would have been nice to have a couple chairs in the room.
Lovely views and pool. Food was excellent.
Manager allowed own teenage children and friends (5) to use pool and made no attempt to stop them making racket and splashing guests. Isolated incident but unpleasant way to relax at pool.
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