Chateau Arenal Hotel & Restaurante

Hotels
8.4 (86 reviews)
La Fortuna - El Castillo 500m Suroeste de la Escuela Publica , La Fortuna , cr

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff and service
Beautiful views
Cons:
Basic room quality
High price point

Categories

Cleanliness
8.04
Some reviews mention cleanliness positively, but one review points out the basic quality of bedding.
Service
9.01
Consistently praised for excellent, friendly, and helpful staff.
Location
9.05
Many reviews highlight the beautiful views and overall nice location.
Room Quality
7.5
Mixed sentiments with mentions of basic amenities and some issues with furniture.
Amenities
8.53
Amenities like the pool and hot tub are mentioned positively, though accessibility issues exist.
Value for Money
7.49
Comments indicate that the price may be high for the quality received, particularly at full rates.
Food and Beverage
9.04
Food quality is frequently noted as excellent in multiple reviews.
Overall Experience
8.51
General satisfaction stated, with a desire to return from many guests despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 16:11

Property Description

Lush Gardens and Mountain Views
Experience the beauty of El Castillo de La Fortuna at Chateau Arenal Hotel & Restaurante. Relax in the garden, enjoy the shared lounge, or savor a meal at the on-site restaurant. Admire the stunning mountain views from your room's patio and unwind in comfort with modern amenities.

Exciting Activities
Indulge in a game of billiards or explore nearby attractions like Sky Adventures Arenal and Mistico Arenal Hanging Bridges Park. With so much to see and do in the area, your stay at Chateau Arenal Hotel & Restaurante promises to be filled with adventure and excitement.

Concierge Service and Free WiFi
Benefit from personalized assistance with the concierge service and stay connected with complimentary WiFi throughout the property. Let us take care of your needs while you make unforgettable memories in El Castillo de La Fortuna.

Book your stay at Chateau Arenal Hotel & Restaurante now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 86 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.49
Food and Beverage: 9.04
Overall Experience: 8.51
Z
zied • extended_group • fr
8
2026-05-14 • via Nuitee
P
Peter • solo_traveller • gb
8
Pros:

Nice place away from the main tourist hub. Amazing view of the volcano. Lots of birds. Nice staff and rooms comfy and clean. Pool and jacuzzi are nice and look like they have recently been done up.

2026-05-07 • via Nuitee
I
Iris • solo_traveller • at
7
2026-05-06 • via Nuitee
M
Meghan • couple • us
9
Excellent restaurant onsite and thoughtful staff and room care.
Pros:

The restaurant was amazing. We ate dinner there all 3 nights it was that good. Yucca frita and pineapple Paradise chicken were our favorites. Staff was super kind. Amazing views and pool area. Extra blankets. Excellent water pressure. Coffee in the room.

Cons:

Being right above town was definitely charming, but also a little bit noisy with motos and dogs below. The view obstruction with the cell tower also a slight bummer, but overall the place is so beautiful, those things were easy to ignore. The one thing that can be improved that I will offer feedback on is that the pillows we had in our were lumpy, big and uncomfortable.

2026-05-05 • via Nuitee
Y
Yan • solo_traveller • ch
9
2026-05-03 • via Nuitee
E
Eynat • family_with_children • il
10
מלון מומלץ ביותר לאיזור ארנל ופורטונה
Pros:

מלון מקסים ממש. שירות נפלא. מיקום יפה עם נוף פתוח. בריכה מהממת. ארוחת בוקר כייפית. חנייה נוחה. ממש ניהננו. גם המסעדה במלון יוצאת מן הכלל. ממש ברמה גבוהה. מאד ניהננו מהשהייה ונשמח ממש לחזור

Cons:

החדר בסיסי וחדר האמבטיה אפשר לשדרג

2026-05-03 • via Nuitee
E
Elisabeth • family_with_children • be
10
Super endroit au calme
Pros:

Bel emplacement au calme en dehors de la ville et proche à la fois, personnel très accueillant. Chambre très confortable

Cons:

Rien

2026-05-02 • via Nuitee
J
Janet • couple • us
10
Thee most beautiful hotel with the feel of air b, and hospitality. Breathtaking vibe and super super duper clean. Locati
Pros:

Views and pools.

Cons:

Nature relaxing environment

2026-05-02 • via Nuitee
L
Lilla • couple • fr
9
2026-05-01 • via Nuitee
O
Oleg • solo_traveller • pl
10
2026-04-30 • via Nuitee
M
Marius • solo_traveller • de
8
Pros:

- Sehr sehr freundliches Personal
- Der Blick auf den Arenal - sensationell, hätten wir so gut nicht erwartet
- Super Restaurant direkt im Hotel, unbedingt nutzen, sehr gute Küche!
- Kostenloses Parkplätze
- sehr schöne Poolanlage (Inifity) mit Jacuzzi
- Familiengeführte Hotel, man merkt den Einsatz und die echte Gastfreundschaft

Cons:

- Man fährt von La Fortuna mindestens 30min, das sollte man wissen. Ort eher klein und abgelegen - jedoch sehr schön und erholsam
- Der Speisesaal könnte etwas heller und freundlicher gestaltet werden, wirkt leider wenig einladend (wenn auch die Küche super ist!!)

2026-04-28 • via Nuitee
E
Eric • solo_traveller • ca
10
Pros:

View

2026-04-27 • via Nuitee
A
Anna • couple • ca
9
Чудовий досвід
Pros:

Розташування на горі чудове, вид на вулкан і гори був як з номера, так і з тераси ресторану. Багато різних птахів на території готелю, а також є невеликий трейл для прогулянки обабіч готелю. Ми зупинялись під час прохолодної погоди та періодичних дощів, тож провести час в басейні та теплому джакузі було справжнім релаксом, рушники видавались на рецепції. Скрізь чистота та привітний персонал. Сніданок смачний та ситний, ми також приходили на обід в ресторан і порції були величезними та все було дійсно смачно.

Cons:

Ми бронювали номер на двох і в номері виявилось два двохспальних ліжка, що саме по собі не є мінусом. Але, з огляду на мінливу погоду, сидіти на балконі було некомфортно, і я думаю, що краще було б замість одного ліжка облаштувати зону для відпочинку в кімнаті, наприклад з двома креслами та столиком для чаювання чи кавування. Також, кавоварка не дістає до розетки і заварювати каву можна тільки на підлозі.

2026-04-25 • via Nuitee
F
Frank • solo_traveller • gb
9
Pros:

Rob was so friendly and welcoming, always trying to make us feel comfortable.

2026-04-21 • via Nuitee
L
Lara • couple • fr
8
Une mention spéciale à Rober qui a été très gentil!
Pros:

L’emplacement, la tranquillité et la gentillesse du personnel

Cons:

Literie très inconfortable

2026-04-20 • via Nuitee
O
Omar • solo_traveller • ca
9
2026-04-18 • via Nuitee
M
Maxime • family_with_children • fr
8
Hôtel charmant avec une très belle vue, à proximité du volcan arenal.
Pros:

La vue est magnifique à la piscine ainsi que depuis la chambre, juste l’antenne qui gâche un peu le paysage , mais j’imagine que sans celle-ci nous n’aurions pas de réseau … le personnel est très accueillant et serviable.
La piscine est très appréciable notamment le jacuzzi. La cuisine du restaurant est très bonne.
Proximité du volcan Arenal.

Cons:

La salle de restaurant n’est pas assez éclairé le soir, c’est très sombre et rend le lieu pas très accueillant et lugubre.
Les chambres manque de décoration et la salle de main mériterait un rafraîchissement.

2026-04-18 • via Nuitee
N
Neal • couple • gb
9
So many birds to spot!
Pros:

The gardens are lovely - we spotted so many birds here! - and the pool and jacuzzi were a lovely place to relax after exploring the Arenal National Park. Fab view from the pool, and from the restaurant. We only ate breakfast here, which was good, heading up the hill to a local restaurant (can't remember the name, think it began with a V). So good, we went back the second evening too).

2026-04-17 • via Nuitee
F
Fiona • extended_group • nl
10
Perfekt
Pros:

Freundliches Personal,leckeres essen.

Cons:

Badezimmer könnte renoviert werden aber für uns in Ordnung

2026-04-13 • via Nuitee
S
serge jette • couple • ca
9
parfait! bien mangé et bel environment
Pros:

la vue de la chambre, le restaurant sur place sert de tres bons mets. a 10 minutes en auto du parc Arénal

2026-04-10 • via Nuitee