Hotel Granvia Osaka-JR Hotel Group

Hotels
8.3 (4117 reviews)
Kita-ku Umeda 3-1-1 , Osaka , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.65
Some reviews mentioned concerns about cleanliness, indicating a potential area for improvement.
Service
9.15
Hotel staff was mentioned as amazing, providing quick assistance.
Location
9.65
Perfect location, very convenient access to Osaka Station.
Room Quality
7.15
Some complaints about the room size and outdated features were noted.
Amenities
8.15
Limited amenities noted, but quick provision of a fan by staff appreciated.
Value for Money
7.85
Some reviews indicate a feeling of high pricing relative to overall experience.
Food and Beverage
8.35
Breakfast received high praise, but some felt it was overpriced.
Overall Experience
8.45
Several positive remarks about the stay overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:55

Property Description

Luxurious Accommodations and Convenient Location
Hotel Granvia Osaka, situated above JR Osaka Train Station, offers elegant rooms with city views and free WiFi. Enjoy the convenience of 8 dining options and easy access to transport links, making your stay both comfortable and connected.

Diverse Dining Experiences
Indulge in a variety of culinary delights at the hotel's dining venues. From French and Italian cuisines at Fleuve Restaurant to Japanese specialties at Shizuku and teppanyaki at Kiryu, there is something to satisfy every palate. Don't forget to explore the dining options at the nearby Daimaru Department Store for a truly gastronomic adventure.

Relaxation and Entertainment
Unwind at the 24-hour front desk offers baggage storage, enjoy a massage, or take in the stunning skyline views at the Fleuve Restaurant. With easy access to attractions like Universal Studios Japan and excellent services like ticket sales, Hotel Granvia Osaka is your gateway to a memorable stay in Osaka.

Book your stay now and experience the perfect blend of luxury and convenience at Hotel Granvia Osaka!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4117 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.65
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.45
K
KUNTAN extended_group tw
8
Pros:

地點非常適合自由行旅遊的選擇,早餐是我住過的旅店最好的飯店

Cons:

三人房是用雙人房加床的方式把空間做小了,不適合背包客的選擇

2026-04-18 via Nuitee
H
HITOMI couple jp
10
行動が楽だった
Pros:

駅近のためどこへ行くにも便利だった

お風呂や水廻りが綺麗だった

Cons:

隣の笑い声が聞こえてきたので壁が薄いのかな?と思った

2026-04-18 via Nuitee
S
Sumire extended_group de
8
大阪駅直通で窓からの素晴らしい夜景を見ながら寝れた
Pros:

立地。大阪駅に直通。清潔感。部屋の窓からの夜景。すれ違う清掃員の方々がフレンドリー。

Cons:

朝食ビュッフェの値段設定が高い。おそらくとても豪華な朝食だろうが、人によっては早朝に"値段相当"には食べられないし、せめて2000円程度でホテル外に出ることなく朝食を取れれば良いのになと思った。我々が見落としていたのかもしれないが、平日9時に大阪駅で、通勤中の人混みの中を意外に見つからない喫茶店を探して歩き回るのは疲れました。
あと宿泊値段の割にはバスルームのドアや、空調調節のパネルが"一昔前のビジネスホテル"風だった。欠点というほどではなかったですが。

2026-04-17 via Nuitee
S
Sirish Chandra Reddy family_with_children us
10
2026-04-17 via Nuitee
Y
YU WEN solo_traveller tw
9
2026-04-17 via Nuitee
C
Carey solo_traveller us
8
2026-04-17 via Nuitee
K
Kyoko solo_traveller jp
7
2026-04-17 via Nuitee
山田 extended_group jp
8
2026-04-16 via Nuitee
L
Lijun family_with_children au
10
2026-04-16 via Nuitee
A
Angela extended_group us
8
Pros:

Great location at Osaka Umeda station.

Cons:

The room is quite small. I don't think you have enough floor space to open a standard large size luggage.

2026-04-15 via Nuitee
T
takeshi couple jp
4
2026-04-15 via Nuitee
F
Florin solo_traveller ro
9
2026-04-15 via Nuitee
L
Li Cheng couple tw
10
2026-04-15 via Nuitee
O
Odalavie78 couple fr
9
Grand confort à prix raisonnable
Pros:

Le confort et toutes les petites attentions (bouteilles d'eau, brosse à dent, brosse à cheveux, etc...). L'étiquetage sur les lumières est très pratique aussi ! Le personnel adorable comme toujours au Japon.

Cons:

Nous avons eu du mal à trouver l'hôtel malgré l'itinéraire de l'application, la réception se trouvait au 19eme étage. Mais une fois trouvée, c'était top !

2026-04-14 via Nuitee
V
Vincent solo_traveller hk
7
Great Location and good value for money.
Pros:

Excellent location.

Cons:

Room is rather old fashioned. Facilities need refurbishing.

2026-04-14 via Nuitee
Y
Yun Ju solo_traveller au
10
Pros:

Room size was more than we expected. Friendly staff and great location.

2026-04-14 via Nuitee
M
Melissa couple au
10
great accommodation, right near train station and shopping
Pros:

great location

2026-04-13 via Nuitee
C
CHING HSIANG couple tw
9
2026-04-13 via Nuitee
N
NORIKO couple jp
8
2026-04-13 via Nuitee
N
Nathan Case couple au
8
Great location and more than adequate sized rooms
Pros:

Great location and rooms were a good size.

Cons:

Maybe some more Western breakfast options but o tbh raise really good

2026-04-12 via Nuitee