Hotel Granvia Osaka-JR Hotel Group

Hotels
8.3 (4377 reviews)
Kita-ku Umeda 3-1-1 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.65
Some reviews mentioned concerns about cleanliness, indicating a potential area for improvement.
Service
9.15
Hotel staff was mentioned as amazing, providing quick assistance.
Location
9.65
Perfect location, very convenient access to Osaka Station.
Room Quality
7.15
Some complaints about the room size and outdated features were noted.
Amenities
8.15
Limited amenities noted, but quick provision of a fan by staff appreciated.
Value for Money
7.85
Some reviews indicate a feeling of high pricing relative to overall experience.
Food and Beverage
8.35
Breakfast received high praise, but some felt it was overpriced.
Overall Experience
8.45
Several positive remarks about the stay overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:55

Property Description

Luxurious Accommodations and Convenient Location
Hotel Granvia Osaka, situated above JR Osaka Train Station, offers elegant rooms with city views and free WiFi. Enjoy the convenience of 8 dining options and easy access to transport links, making your stay both comfortable and connected.

Diverse Dining Experiences
Indulge in a variety of culinary delights at the hotel's dining venues. From French and Italian cuisines at Fleuve Restaurant to Japanese specialties at Shizuku and teppanyaki at Kiryu, there is something to satisfy every palate. Don't forget to explore the dining options at the nearby Daimaru Department Store for a truly gastronomic adventure.

Relaxation and Entertainment
Unwind at the 24-hour front desk offers baggage storage, enjoy a massage, or take in the stunning skyline views at the Fleuve Restaurant. With easy access to attractions like Universal Studios Japan and excellent services like ticket sales, Hotel Granvia Osaka is your gateway to a memorable stay in Osaka.

Book your stay now and experience the perfect blend of luxury and convenience at Hotel Granvia Osaka!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4377 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.65
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.45
久美子 • couple • jp
10
Pros:

スタッフの対応がとにかく素晴らしい！

2026-06-05 • via Nuitee
D
Dominika • solo_traveller • ae
6
2026-06-04 • via Nuitee
C
Ching Yee • extended_group • hk
7
整體舒適（除浴室廁所較懷舊）
Pros:

位置方便

Cons:

廁所設備比較舊

2026-06-04 • via Nuitee
B
Boon Woo • couple • sg
8
2026-06-04 • via Nuitee
J
juan pablo • couple • cl
6
2026-06-04 • via Nuitee
鬼木 • couple • jp
8
便利
Pros:

大阪駅直結　雨でも濡れない　お買い物に便利

Cons:

特になし

2026-06-03 • via Nuitee
H
Hampe • solo_traveller • de
10
Pros:

Aufmerksamkeit des Personals

2026-06-03 • via Nuitee
P
Phanuphong • extended_group • th
10
2026-06-02 • via Nuitee
G
Georgeta • couple • jp
10
2026-06-02 • via Nuitee
R
Richard • extended_group • us
10
2026-06-02 • via Nuitee
G
Georgeta • couple • jp
10
2026-06-01 • via Nuitee
尾崎 • solo_traveller • jp
8
おせわになりました。
Pros:

接客が丁寧でした。

Cons:

併設カフェがちょっと残念でした。

2026-05-31 • via Nuitee
G
Glen • solo_traveller • au
10
Great location (great place to base yourself at if you want to explore Osaka, located at Osaka Station.
Pros:

Great location and clean

2026-05-31 • via Nuitee
W
William • couple • us
10
Fantastic place to stay in Osaka
Pros:

Fantastic location with larger rooms than typical for Japan. Nice bathroom and lots of amenities. There’s a Pokémon center and Daimaru dept store super close.

Cons:

Nothing

2026-05-31 • via Nuitee
S
Suzana • solo_traveller • au
7
2026-05-30 • via Nuitee
M
Monica • extended_group • us
8
Staff is very helpful.
Pros:

Great location

Cons:

The AC broke on the first day. We were moved to another room which seemed smaller.

2026-05-30 • via Nuitee
M
Michelle • couple • au
9
Perfect location to explore Osaka.
Pros:

Really conveniently located as it is in Osaka Station. Easy access to a lot of stores and food areas. The room was clean and staff were very accommodating.

Cons:

The room was a little small but it was worth the convenience of its location.

2026-05-29 • via Nuitee
T
Takashi • couple • us
9
Conveniently Located to Everything
Pros:

The hotel is located in the heart of Osaka Station and is near everything like trains, subways, shopping, and restaurants. The rooms were nice but did not reflect the level of the rest of the hotel facilities which included fine dining options.

Cons:

It was a comfortable and convenient hotel but I was a little disppointed in the value of what I got. The room looked like a larger and fancier business hotel room but with no breakfast included in the price. The breakfast buffet was priced too high so we didn't even try it out.

2026-05-29 • via Nuitee
C
choi • extended_group • kr
10
2026-05-29 • via Nuitee
P
Paohsiu • couple • tw
7
2026-05-28 • via Nuitee