Hotel Granvia Osaka-JR Hotel Group

Hotels
8.3 (4117 reviews)
Kita-ku Umeda 3-1-1 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.65
Some reviews mentioned concerns about cleanliness, indicating a potential area for improvement.
Service
9.15
Hotel staff was mentioned as amazing, providing quick assistance.
Location
9.65
Perfect location, very convenient access to Osaka Station.
Room Quality
7.15
Some complaints about the room size and outdated features were noted.
Amenities
8.15
Limited amenities noted, but quick provision of a fan by staff appreciated.
Value for Money
7.85
Some reviews indicate a feeling of high pricing relative to overall experience.
Food and Beverage
8.35
Breakfast received high praise, but some felt it was overpriced.
Overall Experience
8.45
Several positive remarks about the stay overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:55

Property Description

Luxurious Accommodations and Convenient Location
Hotel Granvia Osaka, situated above JR Osaka Train Station, offers elegant rooms with city views and free WiFi. Enjoy the convenience of 8 dining options and easy access to transport links, making your stay both comfortable and connected.

Diverse Dining Experiences
Indulge in a variety of culinary delights at the hotel's dining venues. From French and Italian cuisines at Fleuve Restaurant to Japanese specialties at Shizuku and teppanyaki at Kiryu, there is something to satisfy every palate. Don't forget to explore the dining options at the nearby Daimaru Department Store for a truly gastronomic adventure.

Relaxation and Entertainment
Unwind at the 24-hour front desk offers baggage storage, enjoy a massage, or take in the stunning skyline views at the Fleuve Restaurant. With easy access to attractions like Universal Studios Japan and excellent services like ticket sales, Hotel Granvia Osaka is your gateway to a memorable stay in Osaka.

Book your stay now and experience the perfect blend of luxury and convenience at Hotel Granvia Osaka!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 4117 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.65
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.85
Food and Beverage: 8.35
Overall Experience: 8.45
V
Vidjongtius • couple • id
9
Comfortable and easy to go other places
Pros:

Good location

Cons:

Sink too small

2026-03-21 • via Nuitee
Y
Yang • extended_group • tw
8
Pros:

Breakfast

Cons:

No

2026-03-21 • via Nuitee
Y
YUUKA • solo_traveller • jp
10
2026-03-21 • via Nuitee
明石 • family_with_children • jp
10
2026-03-21 • via Nuitee
A
Albert Bundalian • extended_group • ph
10
Pros:

Great location—very convenient and accessible. Clean, spacious rooms. Wonderful, hospitable staff. A delicious, diverse, and generous breakfast buffet. An awesome city view of the Osaka–Umeda area.

2026-03-20 • via Nuitee
M
MARVA • solo_traveller • us
6
Good location but small room with few amenities
Pros:

Great location

Cons:

Room was very small

2026-03-20 • via Nuitee
L
Lorna • couple • au
9
Pros:

The staff are friendly, cleaners are doing great because rooms are clean.location is great, view from the window is fantastic.

Cons:

The first room that I booked in is very small no space to move so I have to upgrade it to a bigger room.

2026-03-19 • via Nuitee
T
Tharushini • extended_group • jp
10
2026-03-19 • via Nuitee
L
Lo • solo_traveller • ca
7
2026-03-18 • via Nuitee
A
akari • couple • jp
8
2026-03-18 • via Nuitee
L
Liwen • family_with_children • tw
6
Pros:

不會再想去住了，商務兩人一大床房型極差！

2026-03-18 • via Nuitee
G
Gary • couple • sg
7
Room is small and made worst by putting in too many furniture. Rubbish bin was far too small.
2026-03-17 • via Nuitee
A
AMANDA • family_with_children • us
10
Great location and very friendly staff
Pros:

Great location and very friendly staff

Cons:

Room was small but that was expected

2026-03-17 • via Nuitee
R
Ralf • couple • de
8
Zeitsparende Unterkunft für Zwischenübernachtung am Bahnhof
Pros:

Die Lage im Bahnhof ist super, besonders, wenn man am nächsten Tag gleich weiterfahren möchte, z. B. Nach Kyoto oder Kobe

2026-03-17 • via Nuitee
S
Satomi • solo_traveller • jp
7
2026-03-16 • via Nuitee
J
Jen che • solo_traveller • tw
10
喜歡購物的是一百分
Pros:

地點位置超級棒

Cons:

空間比較小

2026-03-15 • via Nuitee
M
MIKI • extended_group • jp
6
Pros:

スタッフさんがすぐに声をかけてくれ安心感に繋がった。

Cons:

ゴミ箱にセットしている袋に余裕がなく（底までセットされてなく）入れにくかった。
USBポートがなく、コンセントタップを買いにいかなければいけなかった。

2026-03-15 • via Nuitee
J
Jen che • solo_traveller • tw
10
非常方便
Pros:

衛浴設備

Cons:

空間太小

2026-03-15 • via Nuitee
I
Isao • couple • jp
8
2026-03-15 • via Nuitee
T
toshiko • couple • jp
7
2026-03-15 • via Nuitee