The Straits Melaka by Perfect Host

Hotels
7.1 (69 reviews)
Jalan Melaka Raya 2 , Melaka , my

listing image 1
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Facilities

Air conditioning
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Cons:
Cleanliness issues
Customer service inconsistencies

Categories

Cleanliness
5.1
Multiple reviews indicate the presence of bed bugs and overall room cleanliness issues.
Service
8.1
Occasional mentions of unhelpful staff, but general acknowledgment of service standard for the area.
Location
9.1
Positive mentions of proximity to major attractions.
Room Quality
6.6
Mixed reviews on room conditions; specific complaints about sticky floors and misleading images.
Amenities
6.1
Issues were noted with room facilities like AC and fridge.
Value for Money
7.1
Concerns raised about pricing in correspondence with room quality.
Food and Beverage
7.1
No specific mentions, rated as standard quality for this hotel tier.
Overall Experience
7.6
General feedback highlights both positives and negatives, leading to a moderate overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:05

Property Description

Rooftop Pool with City Views
Luxurious 5-Star Aparthotel
Convenient Kitchenette Facilities

To experience the epitome of luxury and comfort in Melaka, look no further than The Straits Melaka by Perfect Host. Revel in the breathtaking views of the city from our rooftop pool, unwind in our soundproof units, and make use of our kitchenette facilities for a cozy night in. Explore nearby attractions such as The Stadthuys and St John's Fort, all within easy reach. Book your stay with us for an unforgettable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

7.1
Based on 69 reviews
Cleanliness: 5.1
Service: 8.1
Location: 9.1
Room Quality: 6.6
Amenities: 6.1
Value for Money: 7.1
Food and Beverage: 7.1
Overall Experience: 7.6
M
Muhammed • couple • my
6
Room is cozy, location very strategic, sufficient facilites. Just the airconditioner must be maintain .
Pros:

Cozy

Cons:

The aircond quite slow even set to higher temperature

2026-01-17 • via Nuitee
C
Christian • family_with_children • fr
8
Pros:

Une chambre avec salle de bain à petit prix

Cons:

En fait, c est un espace privé dans l hôtel. Il faut comprendre qu à l arrivée il faut appeler le propriétaire ( en anglais) . La réception de l hôtel, en principe, ne vous aide pas.

2026-01-13 • via Nuitee
Y
Yong • family_with_children • my
1
Don't Choose Perfect Host
Pros:

Nothing

Cons:

- Staff
- Fake Parking
- Unuseable Wifi
- Access Card
- Power Trip
- Liar
- "Perfake" Host

2026-01-04 • via Nuitee
N
Norbaitie • family_with_children • my
8
2026-01-01 • via Nuitee
S
SITI HASNIZA • family_with_children • my
9
2025-12-30 • via Nuitee
S
Suzila • couple • my
5
Pros:

I like this hotel because near in town, like easy to go dataran pahlawan, menara taming sari and also bandar hilir.

Cons:

A lot mast repair back, toilet, plug & etc….

2025-12-26 • via Nuitee
S
Sharum • family_with_children • sg
10
2025-12-17 • via Nuitee
M
Muhd • couple • sg
3
Was not up to the standard. We have stayed at the same premises many times before.
Pros:

The location

Cons:

Room was not as showed in the picture before booking. The floor was sticky. Fridge was not cold. Overall, it was not up to the hotel standard. No complimentary parking.

2025-12-16 • via Nuitee
• family_with_children • id
1
Pros:

Staff tdk ramah, kamar kotor

2025-12-10 • via Nuitee
K
Kavines • couple • my
10
2025-12-10 • via Nuitee
M
mshaharudin • couple • my
6
Pros:

Nice place

Cons:

In town

2025-12-09 • via Nuitee
F
Farrah Hayaty • couple • my
10
Great!
Pros:

Big room...toilet clean

2025-12-08 • via Nuitee
N
nurain • extended_group • my
8
Overall, good.
Cons:

Floor is a bit sticky, maybe because of the mop detergent. Maybe can consider to change the detergent or at least should mop back the floor again with water after mopping with detergent

2025-12-03 • via Nuitee
L
Lucy • couple • gb
1
Terrible
Pros:

The location was good, only a 10 min walk from the centre.

Cons:

We unfortunately found multiple bed bugs in the room immediately upon arrival, which made us feel unsafe and forced us to leave the accommodation immediately. We reported the issue to the host and Booking.com, and while the host eventually agreed to refund the stay, the initial lack of response was stressful.

Additionally, there was confusion regarding the room key when checking out, as the reception could not accept it and the host later requested an additional fee despite us leaving it in the agreed collection point (photo evidence below).

Overall, we cannot recommend this accommodation due to the health and safety concerns and poor handling of check-in/check-out procedures.

2025-11-25 • via Nuitee
A
azmi • family_with_children • my
8
2025-11-08 • via Nuitee
T
Tenmoli • couple • my
9
2025-10-26 • via Nuitee
S
Suhaimi • couple • my
1
Pros:

They ask ke to cancel my booking because there is no room for me. They say the room that i booked have AC issue and dont have another room for me yo stay. I came from penang and have issue like this. I booked another room in that hotel from booking.com and i got SCAMMED with a price of rm200+ in same day!

2025-10-21 • via Nuitee
M
mazura • solo_traveller • my
9
2025-10-04 • via Nuitee
A
Alvaro • couple • es
3
Pros:

La ubicacion

Cons:

Estaba sucio, no había nadie para recibirte sino check in y check out por WhatsApp. La habitación está en un hotel pero es un airbnb
El agua salía marrón el primer día
Había pelos y pelusas por la habitación, sensación de no estar limpio
La tarjeta solo funcionaba en 2 ascensores y si el que no podías usar estaba en tu planta tenias que subir a la primera y llamarle para poder avisar a los otros ascensores y que bajaran.

2025-09-30 • via Nuitee
N
Nikki • couple • nz
5
Ok once we were finally in but were kept waiting for ages in hotel lobby before room access details.
Pros:

Room was fine once we finally found it

Cons:

No reception- it was one of these privately owned rooms that are operated within a hotel operation and the hotel staff at reception want nothing to do with you- you have to try to figure things out by communicating with your host by phone. The check in process was ridiculously difficult, clumsy and cumbersome.

2025-08-25 • via Nuitee