Best Western Plus Hotel Koeln City

Hotels
•
Best Western Plus
8.2 (4884 reviews)
Innere Kanalstrasse 15 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Nice amenities
Beautiful views
Cons:
Cleanliness issues
High food prices
Some rude staff interactions

Categories

Cleanliness
7.59
Some issues were reported such as spiderwebs and dirty spots.
Service
8.56
Staff was generally friendly and professional, but some inconsistencies noted.
Location
8.6
Good location near transport and business amenities.
Room Quality
8.55
Rooms were described as clean and sufficient.
Amenities
8.58
Good amenities such as a 24/7 snack station and free safes.
Value for Money
7.54
Some complaints about pricing, especially breakfast and snacks.
Food and Beverage
7.59
While some enjoyed the breakfast, others found it overpriced.
Overall Experience
8.56
Overall satisfaction with the experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:02

Property Description

Centrally Located in Cologne
Luxurious Amenities
Convenient Services

Book your stay at Best Western Plus Hotel Koeln City now to experience the ultimate comfort and convenience in Cologne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 24 per day.

Location

Guest Reviews

8.2
Based on 4884 reviews
Cleanliness: 7.59
Service: 8.56
Location: 8.6
Room Quality: 8.55
Amenities: 8.58
Value for Money: 7.54
Food and Beverage: 7.59
Overall Experience: 8.56
M
Markus • solo_traveller • de
9
2026-06-06 • via Nuitee
S
Stefan • solo_traveller • de
9
Wie immer sehr zufrieden.
Pros:

Gute Verkehrsanbindung, großzügige Zimmer

2026-06-06 • via Nuitee
J
Jana • solo_traveller • de
9
Pros:

Besonders gut war das sehr reichhaltige Frühstücksbuffet:)
Das Personal war sehr freundlich.

2026-06-06 • via Nuitee
E
elke • solo_traveller • de
6
Pros:

Frühstück Okay

Cons:

Bad viel zu klein .Schminkspiegel hat auch gefehlt. Bettdecke war unmöglich
verklumt.

2026-06-04 • via Nuitee
D
Detlef • solo_traveller • de
7
Pros:

der-Fön im Badezimmer ist außergewöhnlich gut

Cons:

Das Personal am Empfang war unprofessionell neutral.
Im Frühstücksservice waren eine Mitarbeiterin in Privatkleidung unterwegs ohne Namensschild und daher nicht als Ansprechpartner erkennbar.

2026-06-04 • via Nuitee
A
Andrea • solo_traveller • de
9
2026-06-04 • via Nuitee
T
Tamara • solo_traveller • de
6
Mehr Schein als Sein
Pros:

Die zentrale Lage

Cons:

Die dennoch sehr einfache und durchschnittliche Einrichtung. Bett hat auch bei jeder Bewegung Geräusche gemacht.

2026-06-04 • via Nuitee
K
Katherine Paola • solo_traveller • co
10
Pros:

Un hotel muy moderno. Habitaciones limpias y amplias

Cons:

No queda tan cerca del centro pero es fácil llegar en transporte público a la catedral

2026-06-03 • via Nuitee
M
Milena • solo_traveller • de
7
Pros:

Geräumiges, sauberes Zimmer

Cons:

Alles nur online, kein Menschenkontakt, sehr laute Klimaanlage

2026-06-02 • via Nuitee
S
Silvia • solo_traveller • de
9
2026-06-02 • via Nuitee
S
Stefan • couple • de
8
2026-06-02 • via Nuitee
V
Volker • family_with_children • de
5
Cons:

Frühstück teuer, unübersichtliches Haus.

2026-05-31 • via Nuitee
D
Daniel • solo_traveller • de
8
Gute Lage
Cons:

Frühstück und parken zu teuer

2026-05-31 • via Nuitee
O
Oday Al abbas • solo_traveller • ch
8
Pros:

The AC in the hotel wasn't working,

Cons:

The AC not working

2026-05-31 • via Nuitee
M
Marc • solo_traveller • de
8
Pros:

Schönes Restaurant, nette Bar, tolle Buffet Auswahl! Zimmer ins Grüne 425! Super! Sehr gute Autobahn Anbindung, reichlich Parkplätze, auch in der TG! Konferenz Bereich auch super modern, gutes Catering auch vor Konferenz Raum!

Cons:

Toiletten im Konferenz Trakt riechen übel, wahrscheinlich durch den Abflusskanal, Sie sollten checken, ob das verbessert werden könnte ...

2026-05-31 • via Nuitee
L
Lena • solo_traveller • de
8
2026-05-31 • via Nuitee
W
Wojciech • couple • pl
8
2026-05-30 • via Nuitee
R
Radat • family_with_children • de
10
2026-05-30 • via Nuitee
J
Jonathan • solo_traveller • au
8
2026-05-30 • via Nuitee
B
Bernadette • solo_traveller • de
9
2026-05-29 • via Nuitee