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Facilities
Property facilities
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Offsite parking discounted rates available
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Wheelchair accessible
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Lower bathroom sink
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Beach umbrellas
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Pool waterfall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Outdoor Swimming Pool
Free Private Parking
On-Site Restaurant
Book now to experience a relaxing stay at The Citi Residenci Hotel, Banskopa!
TERMS AND CONDITIONS
• You are making a booking with the hotel directly
• Please review the booking and cancelation policies for the bookings. In case you make a change or cancel the booking, the cancelation penalties specified may apply
• You may be asked to furnish the form of payment and identification proofs with during check-in
• Guests are requested carry his/her valid identity proof- Aadhaar Card / voter card / driving license / Passport during check in
• Other inclusions not listed as a part of this booking may be chargeable
• Property has the right to deny entry if there is any mismatch in identify proof or other issues caused by the guest
• Early check-in and late check-out are subject to availability, the standard check in and check out time of the property needs to be adhered to
• Foreign nationals are required to present their passport and valid visa
• Extension of stay shall depend on availability with additional charges
• Pets are not allowed at the property
• 0-5 years of age can stay free of cost (no extra Mattress, to be accommodated in same bed with adults)
6 years and above are chargeable as per the extra guest’s charges claimed by the property
• Retention charge for late cancelation is 1-night stay charge & Retention charge for no show is 100%
• No Visitors are allowed in the room
• Carrying of guns and ammunition are strictly prohibited and will result in booking cancelation on spot with no refund
• Room cleaning time 9 AM to 6 PM in presence/absence of the guest. If room cleaning is not required, please inform to front desk or put a DND card on the door.
• Management will not be responsible for any kind of missing valuables of guests, please use the locker kept inside the room or deposit your valuable at front desk.
Please note the standard check-in time of the hotel is 1 PM and the standard checkout time is 11 AM. We recommend you arrive by the standard timings to ensure your room is ready on arrival.
EARLY CHECK IN/ LATE CHECK OUT POLICY:
• Early morning and late check out is always subject to availability and duly chargeable
• Check in before 8 a.m. & check out after 4 p.m. will attract full day charges
• Check in between 8 a.m. to 10 a.m. & check out between 12 p.m. to 4 p.m. will attract half day charges.
Cancelation Rules / No-Show Policy
• Free cancelation by 11 AM-5 days prior to arrival to avoid a penalty of 1 night charge plus any applicable taxes & fees.
• Cancelation after 11 AM-1 day prior to arrival, will attract charges of the full booking amount plus any applicable taxes and fees
• Non-arrival of the guest amounts to a no-show. Retention charges are applicable
EARLY DEPARTURE:
• All early departures would incur one-night room retention unless contracted otherwise.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
The hotel is not properly detectable on Google.
Good for highway travellers.
Location.
Just beside toll.
This hotel was a hidden gem in the city! It’s quite far from the centre, though, so be prepared to pay a toll to get there. The room was huge and incredibly comfortable — we had a great rest. The restaurant food was excellent, and the staff were super attentive and helpful, even arranging a taxi for us back to the train station at checkout. The only downside was that the pool was under maintenance during our stay. Still, I definitely recommend it!
I checked in around 6.00 pm and was allotted a room smelling of stale cigarette smoke. Should have been asked at the reception if I wanted a smoking or non-smoking room.
Confusion between the City Center property and this resort as both businesses are using the same name for online listings…it’s apparently 14-17 KM away from the City of Durgapur. Check before booking.
Food
Gym is required ASAP
The stay was very good. The place is neat and clean. Well kept. Do arrange for cab services as Ola and Uber keeps cancelling. I am sure you will start buffet breakfast soon.The order to eat or ala carte food was good. Thank you.
The cab service needs to be arranged. A firmer bed and extra pillows would have been better as the bed was too soft for me.. but no complaints!!
The property is brand new and so is the condition. The staffs are very courteous.
The location is in very remote area with no proper access to the city centre.
The foods are pricey.
Everything
Don't have upi payment
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