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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Dry cleaning
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Spa/wellness center
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Kids' outdoor play equipment
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ATM/cash machine on site
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Indoor pool
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Paid WiFi
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
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Happy hour
Review Highlights
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Property Description
Sophisticated On-Site Facilities:
Experience luxury at Doubletree Guest Suites & Conference Center Chicago/Downers with a state-of-the-art fitness center, indoor lap pool, and basketball and racquetball courts. Indulge in continental cuisine at Esplanade Restaurant or enjoy a variety of options at Atrium Buffet.
Perfect Venue for Events:
Host your next meeting or event at our International Association of Conference Centers (IACC) approved facility. With comfortable surroundings and excellent catering services, we provide the ideal setting for meetings, weddings, or training seminars.
Convenient Location:
Located in Downers Grove, Illinois, our hotel is within walking distance of major corporate offices like Hewlett Packard, Microsoft, and Coca Cola. Explore Oakbrook Center Mall and Yorktown Shopping Mall just 7 km away.
Book your stay at Doubletree Guest Suites & Conference Center Chicago/Downers for a memorable and productive experience.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests must be 18 years of age or older to use the fitness center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Around stores and restaurants
No complementary breakfast
Утром в 8утра стучали в дверь ,не было воды в комнате !Напора воды мало в душевой ,чая не было ,полотенец мало
Утром в 9нам стучали в дверь ,не было воды .Мало полотенец ,напор воды плохой !!!
Утром в 9нам стучали в дверь ,не было воды .Мало полотенец ,напор воды плохой !!!
I love the location of the hotel, the interior the beautiful bar area, excellent food
There was a lot of people bringing excessive amount of children in the pool making a lot of noise! Made it very uncomfortable to use the pool or hot tub. Maybe restrict pool times to a certain time for children and then a certain time for adult adults so adults could enjoy the pool and hot tub more without a bunch of loud kids screaming around.
The Food was Excellent at the Italian restaurant
Starbucks was very convenient
N/A
In one of my six calls to the property, I spoke to one nice person.
I never leave bad reviews, and I always find the good. I also believe in giving people the opportunity to make things right. But I have to be honest and prevent this from happening to another family. Our booking was made for the wrong date, and within minutes of making the booking, we showed up to stay. We tried to correct it right away, but we were told nothing could be fixed till Monday. To show good intent, we went ahead and paid more to stay on that same night which we had intended to stay. We thought this would show the management the honest mistake. So, we paid more to stay on the correct date, and neither booking.com or the hotel has fixed this situation. Rather the hotel has given me the run around and said they are not getting the cancel requests from booking.com. So the hotel charged me more for the night we stayed, and didn’t authorize a refund for the incorrect night. What’s disturbing is how the hotel’s management found it appropriate to waste my time, and they knew their way around the system. From the time we booked, to requested the cancel was minutes. They could have released the reservation and rebooked the room. Don’t deal with Diego, don’t book a room here. Stay any where else. On our actual stay the hotel elevator sounded like it was about to break, there was trash outside the entrance to the large parking lot, the pool and hot tub were cloudy, we had less than 4 towels in our room, and our reservation had 4 people, we were told they were sending up a blanket for the hide-a-bed for our sons, and it never showed up. Security also seemed minimal. I could walk right through the front door and get on the elevator and go to whatever floor I wanted to. Booking.com needs to not have this hotel in their selection, and should not do business with people who lie.
Amenities were great!
Elevators were a bit scary
The property was very beautiful and staff was very nice.
The carpet in the room had a couple stains
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