DoubleTree Suites by Hilton Hotel & Conference Center Chicago-Downers Grove

Hotels
Doubletree by Hilton
8.4 (354 reviews)
2111 Butterfield Road , Downers Grove , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good food
Cons:
Cleanliness issues
Room reservation problems
Noise disturbances

Categories

Cleanliness
7.61
There were mentions of trash and bugs in the pool area, indicating a cleanliness issue.
Service
9.08
The staff was described as awesome and friendly, providing good service.
Location
9.12
Guests highlighted the great location and proximity to amenities.
Room Quality
8.07
Some guests experienced issues with room reservations and comfort of beds, but overall space and design were appreciated.
Amenities
7.6
Hot tub and breakfast options received negative feedback, impacting the perception of amenities.
Value for Money
8.06
Some guests felt that they did not get their money's worth based on disturbances and cleanliness.
Food and Beverage
9.11
Restaurant and bar received positive feedback, particularly the breakfast and fresh cookies.
Overall Experience
8.58
Guests had a mix of positive and negative experiences, but many expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:27

Property Description

Sophisticated On-Site Facilities:
Experience luxury at Doubletree Guest Suites & Conference Center Chicago/Downers with a state-of-the-art fitness center, indoor lap pool, and basketball and racquetball courts. Indulge in continental cuisine at Esplanade Restaurant or enjoy a variety of options at Atrium Buffet.

Perfect Venue for Events:
Host your next meeting or event at our International Association of Conference Centers (IACC) approved facility. With comfortable surroundings and excellent catering services, we provide the ideal setting for meetings, weddings, or training seminars.

Convenient Location:
Located in Downers Grove, Illinois, our hotel is within walking distance of major corporate offices like Hewlett Packard, Microsoft, and Coca Cola. Explore Oakbrook Center Mall and Yorktown Shopping Mall just 7 km away.

Book your stay at Doubletree Guest Suites & Conference Center Chicago/Downers for a memorable and productive experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests must be 18 years of age or older to use the fitness center.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 354 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.58
N
Nerissa solo_traveller us
6
2026-07-25 via Nuitee
T
TONITA couple us
10
Nice stay will come back
Pros:

The property was very beautiful and staff was very nice.

Cons:

The carpet in the room had a couple stains

2026-07-21 via Nuitee
E
Elliott family_with_children us
6
Ok - overall not worth the price in my opinion.
Pros:

Looked nice outside the broken things around the hotel

Cons:

They charge you $15 a person for breakfast but they do not give that information until after you eat. They do not inform you there is a cost when checking in and they do not have any signs stating you have to pay. It is the same mediocre breakfast you get a basically every other hotel for free so not worth the cost. Also, Not a huge deal but there we also lots of broken things around the lobby (front circle door was broken, the handicap didn’t work on some of the side doors, drinking fountains had caution tape). It was not an affordable stay so overall not worth what we spent

2026-07-14 via Nuitee
Y
YVETTE family_with_children us
9
I have now save this hotel as a place to return again because of its location and things to do! :)
Pros:

My check-in & check-out was easy and the customer service rep Khara was very nice, helpful and knowledgeable of questions asked of her. She was multi-tasking and had a smile on her face while she completed the tasks :)
The hotel was in a very nice area & location was great from other activities, shopping and restaurants. I had a corner room and even the noise level was QUIET!!

Cons:

At one time during the stay, there were children running throughout the halls, elevators and stairs (kids being kids) HOWEVER, that distraction was rectified way before I turned in for the night's rest.

2026-07-07 via Nuitee
A
April solo_traveller us
6
Unwelcoming, subpar, and overpriced.
Pros:

I liked that it was spacious, clean, and had a Starbucks cafe

Cons:

The staff wasn’t welcoming or informative, and the continental breakfast was subpar to be an extra cost. I checked in and was asked to pay my room deposit and was handed keys, no directions to room or run down of amenities offered. Potatoes were burnt but still served, the scrambled eggs were floating in water, and the orange juice was warm and tasted spoiled. We had a 3 night stay and our room wasn’t cleaned once.

2026-07-06 via Nuitee
D
Darrel couple ph
10
Pros:

Rooms were big

2026-07-01 via Nuitee
A
Amy couple us
10
Pros:

It was nice!

2026-06-28 via Nuitee
A
Alexis solo_traveller us
7
2026-06-27 via Nuitee
D
Deigorilo solo_traveller mx
10
2026-06-25 via Nuitee
P
Pamela solo_traveller us
8
It was very nice.
Pros:

Last minute reservation.

Cons:

Not enough parking

2026-06-16 via Nuitee
S
Shaunte couple us
7
2026-06-09 via Nuitee
T
TATSUYA solo_traveller jp
8
2026-06-08 via Nuitee
K
Krupa solo_traveller us
4
Cons:

Cleanliness and bathroom plumbing with back up in shower was poor.

2026-06-07 via Nuitee
T
TB solo_traveller us
10
2026-06-05 via Nuitee
L
Lianna couple us
9
2026-06-02 via Nuitee
W
Williams solo_traveller us
7
2026-06-01 via Nuitee
B
Brendan family_with_children us
1
Pros:

Clean

Cons:

Someone was given a key to our room and opened the room with my wife and kids in it. They were very startled and we needed to switch rooms after as we all felt very uncomfortable. Then the next night there was a large party happening in the hotel and had music going until at least 10pm very loud that it disturbed my small children

2026-05-26 via Nuitee
N
Natasha couple us
9
2026-05-18 via Nuitee
M
Mercedes couple us
10
2026-05-13 via Nuitee
C
Carla couple us
8
We were disappointed in the bedding, the duvet was to short. It didn’t sleep comfortable.
2026-05-05 via Nuitee