The Robertson Suites Bukit Bintang

Hotels
•
Independent
8.1 (610 reviews)
No 2 Jalan Robertson ,Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150 , Kuala Lumpur , MY
60-182397333

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Children allowed

Facilities

Designated smoking area
Wheelchair accessible
Elevator
Free self parking
Housekeeping on request

Review Highlights

Pros:
Great location
Helpful staff
Family-friendly
Cons:
Cleanliness issues
Malfunctioning amenities

Categories

Cleanliness
6.6
Negative sentiments related to cleanliness issues, including dirty toilets and unpleasant odors.
Service
9.1
Generally positive sentiments about service and helpful early check-in.
Location
9.1
Positive sentiments highlighting convenience and strategic location.
Room Quality
7.6
Mixed sentiments regarding room quality, with some mentions of worn mattresses and odors.
Amenities
7.1
Issues reported with amenities like malfunctioning TV and water heater.
Value for Money
8.1
General satisfaction with the rate paid, though some amenities were lacking.
Food and Beverage
8.6
Not specifically mentioned, but variety in dining options noted nearby.
Overall Experience
8.6
General sentiment reflects a positive overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:26

Property Description

Designated Smoking Areas
This aparthotel offers designated smoking areas, ensuring a comfortable stay for all guests who appreciate the amenity.

Fully-Equipped Kitchenette
Make yourself at home in this individually decorated apartment with a kitchenette, including a full-sized refrigerator/freezer and an oven, ideal for guests looking for a convenient and private stay.

Convenient Location
Situated in the heart of Kuala Lumpur's vibrant Bukit Bintang area, this aparthotel is within walking distance of popular attractions, shopping centers, and dining options, making it the perfect choice for travelers seeking both convenience and comfort.

Experience the convenience and comfort of this aparthotel during your stay in Kuala Lumpur. Book now to secure your reservation!

Important information:

  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

  • Smoking

    Smoking permitted

See all policies

Location

Guest Reviews

8.1
Based on 610 reviews
Cleanliness: 6.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.6
M
Mariati.bintangmas • extended_group • id
8
Pros:

The location is very nice

2026-04-11 • via Nuitee
E
Ezwan • couple • my
10
Amazing
Pros:

Semua complete dan senang. Best thing, you dont need to pay deposit and pay tax in KL state. So you can threats yourself meanwhile ur holiday. As long you are keep it clean and nothing broken. Free parking. U need to pay attention when they give instruction. no check in counter. If you wanted to go swimming pool better you go level 42 (rooftop) its has a amazing view and muslim friendly for you too cover private parts. If you hungry or want some things to buy theres a downstairs you can go mamak,7-11, Organic shops. Near to Alor street, Bukit bintang just walk less 6 minutes.

Cons:

its a studio yea of course it has a 1 bathroom.

2026-04-08 • via Nuitee
F
Fatin • extended_group • my
8
Pros:

Okay baik ,bilik besar selesa 🫰

2026-04-07 • via Nuitee
Y
Yasmin • couple • my
10
2026-04-02 • via Nuitee
Y
Yasmin • couple • my
10
2026-04-02 • via Nuitee
C
Cikgu • family_with_children • my
1
2026-03-26 • via Nuitee
A
azri • family_with_children • my
5
Pros:

Easy guide for take a key and allocate safely car park and nearby groceries shops.

Cons:

Cleanliness is bad, sink is leaked. Light like a dark.

2026-03-26 • via Nuitee
W
Wong • extended_group • my
1
2026-03-25 • via Nuitee
K
Kalai • family_with_children • my
1
The worst staying my lifetime… not recommended.
Pros:

Only the locations. Nothing else.

Cons:

Not cleaning, bathroom on linking water SMELLY And the most important on the bed at master bedroom have CIMICIDAE… it’s blood sucking animal, it’s very painful. please check on net what is CIMICIDAE, it’s biting me on full night… spoiling my full vacation mood. I have attached some proof of pictures at below. Sorry homestay owner, you must were this. Otherwise you lose the customers.

2026-03-24 • via Nuitee
L
Liz • extended_group • my
9
2026-03-19 • via Nuitee
B
BSJK • extended_group • my
6
2026-03-17 • via Nuitee
K
Ku • extended_group • my
9
2026-03-09 • via Nuitee
A
alya • extended_group • my
7
good
Pros:

strategic location, friendly staff and aircond sangat sejuk

Cons:

i think need to change the iron and state that another room didnt have aircond and fan

2026-03-09 • via Nuitee
L
Lee Yoke Qin • couple • my
5
Pros:

Location good

Cons:

-Room too smelly
-got baby cockroach on the bed
-room not too clean
-floor too sticky
-room design too old

2026-03-08 • via Nuitee
P
Paweł Szczepanek • extended_group • pl
8
Pros:

Lokalizacja idealne, basen robi robotę.

Cons:

Pokoju troszkę mały, ale też niedoczytalen że w jednej sypialni jest łóżko piętrowe. Mój błąd.

2026-03-07 • via Nuitee
M
mas • extended_group • my
10
2026-03-03 • via Nuitee
S
Schaima • family_with_children • be
5
Court séjour avec matelas désagréable mais l’endroit est très bien placé
Pros:

L’emplacement était parfait la personne de contacte super réactive

Cons:

Les matelas étaient très inconfortable et les douches dégageais une odeur d’égout très désagréable

2026-02-27 • via Nuitee
P
Phoebe • extended_group • my
6
Pros:

Location is good.

Cons:

There were ants everywhere.

2026-02-24 • via Nuitee
Y
yenny • extended_group • au
4
2026-02-24 • via Nuitee
M
Mohammad Shakil • family_with_children • sg
9
Would definitely book again for next visit
Pros:

Clean and comfy

Cons:

Carpark ramp too narrow

2026-02-23 • via Nuitee