The Robertson Suites Bukit Bintang

Hotels
•
Independent
8.1 (610 reviews)
No 2 Jalan Robertson ,Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150 , Kuala Lumpur , MY
60-182397333

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Children allowed

Facilities

Designated smoking area
Wheelchair accessible
Elevator
Free self parking
Housekeeping on request

Review Highlights

Pros:
Great location
Helpful staff
Family-friendly
Cons:
Cleanliness issues
Malfunctioning amenities

Categories

Cleanliness
6.6
Negative sentiments related to cleanliness issues, including dirty toilets and unpleasant odors.
Service
9.1
Generally positive sentiments about service and helpful early check-in.
Location
9.1
Positive sentiments highlighting convenience and strategic location.
Room Quality
7.6
Mixed sentiments regarding room quality, with some mentions of worn mattresses and odors.
Amenities
7.1
Issues reported with amenities like malfunctioning TV and water heater.
Value for Money
8.1
General satisfaction with the rate paid, though some amenities were lacking.
Food and Beverage
8.6
Not specifically mentioned, but variety in dining options noted nearby.
Overall Experience
8.6
General sentiment reflects a positive overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:26

Property Description

Designated Smoking Areas
This aparthotel offers designated smoking areas, ensuring a comfortable stay for all guests who appreciate the amenity.

Fully-Equipped Kitchenette
Make yourself at home in this individually decorated apartment with a kitchenette, including a full-sized refrigerator/freezer and an oven, ideal for guests looking for a convenient and private stay.

Convenient Location
Situated in the heart of Kuala Lumpur's vibrant Bukit Bintang area, this aparthotel is within walking distance of popular attractions, shopping centers, and dining options, making it the perfect choice for travelers seeking both convenience and comfort.

Experience the convenience and comfort of this aparthotel during your stay in Kuala Lumpur. Book now to secure your reservation!

Important information:

  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

  • Smoking

    Smoking permitted

See all policies

Location

Guest Reviews

8.1
Based on 610 reviews
Cleanliness: 6.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.6
T
Trisyiaa • solo_traveller • my
8
2026-05-06 • via Nuitee
S
Shanthosh • extended_group • my
1
2026-05-04 • via Nuitee
S
Shanthosh • extended_group • my
1
Prefer all boikot this management infiniti suites..dont know how to talk to guest…
Pros:

Only the location…but come with poor management

Cons:

Toilet super smelly
Staff was very rude
Didnt showup face to face..when guest have issue…
Ask us to check out if dont like they…we also didnt stay there because super dirty house..and take money for their own for every hours late check out…using for their own..take action on ur staff

2026-05-04 • via Nuitee
A
Abdoel Rafiek • solo_traveller • nl
6
Pros:

De locatie ligt goed. Alles goed te bereikbaar met openbaar vervoer, taxi, loopafstand.

Cons:

Hygiëne kan veel beter. Badkamer vies, rook naar urine. Spoelbak liep niet goed door. Badkamer vies. Geel smerig, schimmel. Zitbank zag er niet fris uit. Appartement mag een goed opfrisbuurt krijgen. Foto's niet gemaakt en geplaatst. De eigenaar weet precies goed wat ik bedoel.

2026-05-02 • via Nuitee
A
Alex Lee • solo_traveller • my
6
2026-04-29 • via Nuitee
P
Peter • solo_traveller • my
10
Pros:

Spacious room for couple. Large swimming pool.

2026-04-28 • via Nuitee
A
Ashraf • solo_traveller • my
10
Pros:

All ok

2026-04-26 • via Nuitee
S
Sheikh Ahmad • solo_traveller • my
8
2026-04-26 • via Nuitee
E
eileen • extended_group • my
5
2026-04-26 • via Nuitee
N
Nor Anisah • family_with_children • my
10
Pros:

House is clean and have everything

2026-04-24 • via Nuitee
M
Mosasu • solo_traveller • my
10
Pros:

All was okay

Cons:

Bathroom smells stinky and no coffee or tea provided

2026-04-20 • via Nuitee
S
Swapan Kumar • couple • in
8
2026-04-16 • via Nuitee
G
Gshini • solo_traveller • my
6
Pros:

The infinity pool

Cons:

NA

2026-04-13 • via Nuitee
M
Mariati.bintangmas • extended_group • id
8
Pros:

The location is very nice

2026-04-11 • via Nuitee
E
Ezwan • couple • my
10
Amazing
Pros:

Semua complete dan senang. Best thing, you dont need to pay deposit and pay tax in KL state. So you can threats yourself meanwhile ur holiday. As long you are keep it clean and nothing broken. Free parking. U need to pay attention when they give instruction. no check in counter. If you wanted to go swimming pool better you go level 42 (rooftop) its has a amazing view and muslim friendly for you too cover private parts. If you hungry or want some things to buy theres a downstairs you can go mamak,7-11, Organic shops. Near to Alor street, Bukit bintang just walk less 6 minutes.

Cons:

its a studio yea of course it has a 1 bathroom.

2026-04-08 • via Nuitee
F
Fatin • extended_group • my
8
Pros:

Okay baik ,bilik besar selesa 🫰

2026-04-07 • via Nuitee
Y
Yasmin • couple • my
10
2026-04-02 • via Nuitee
Y
Yasmin • couple • my
10
2026-04-02 • via Nuitee
A
azri • family_with_children • my
5
Pros:

Easy guide for take a key and allocate safely car park and nearby groceries shops.

Cons:

Cleanliness is bad, sink is leaked. Light like a dark.

2026-03-26 • via Nuitee
C
Cikgu • family_with_children • my
1
2026-03-26 • via Nuitee