The Robertson Suites Bukit Bintang

Hotels
•
Independent
8.1 (610 reviews)
No 2 Jalan Robertson ,Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50150 , Kuala Lumpur , MY
60-182397333

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Children allowed

Facilities

Designated smoking area
Wheelchair accessible
Elevator
Free self parking
Housekeeping on request

Review Highlights

Pros:
Great location
Helpful staff
Family-friendly
Cons:
Cleanliness issues
Malfunctioning amenities

Categories

Cleanliness
6.6
Negative sentiments related to cleanliness issues, including dirty toilets and unpleasant odors.
Service
9.1
Generally positive sentiments about service and helpful early check-in.
Location
9.1
Positive sentiments highlighting convenience and strategic location.
Room Quality
7.6
Mixed sentiments regarding room quality, with some mentions of worn mattresses and odors.
Amenities
7.1
Issues reported with amenities like malfunctioning TV and water heater.
Value for Money
8.1
General satisfaction with the rate paid, though some amenities were lacking.
Food and Beverage
8.6
Not specifically mentioned, but variety in dining options noted nearby.
Overall Experience
8.6
General sentiment reflects a positive overall stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:26

Property Description

Designated Smoking Areas
This aparthotel offers designated smoking areas, ensuring a comfortable stay for all guests who appreciate the amenity.

Fully-Equipped Kitchenette
Make yourself at home in this individually decorated apartment with a kitchenette, including a full-sized refrigerator/freezer and an oven, ideal for guests looking for a convenient and private stay.

Convenient Location
Situated in the heart of Kuala Lumpur's vibrant Bukit Bintang area, this aparthotel is within walking distance of popular attractions, shopping centers, and dining options, making it the perfect choice for travelers seeking both convenience and comfort.

Experience the convenience and comfort of this aparthotel during your stay in Kuala Lumpur. Book now to secure your reservation!

Important information:

  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

  • Smoking

    Smoking permitted

See all policies

Location

Guest Reviews

8.1
Based on 610 reviews
Cleanliness: 6.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 7.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.6
Z
zuhandi • solo_traveller • id
9
Pros:

1. Bersih
2. Staffnya Ramah.

Cons:

Agak jauh dari Bukit Bintang.

2026-07-04 • via Nuitee
M
Marsha • couple • au
9
Excellent value for $$
Pros:

Location. The nearby cafes and Indian restaurants are fantastic

2026-07-03 • via Nuitee
M
Maurits • solo_traveller • nl
4
Pros:

Nice swimming pool. Lot of space in the appartment.

Cons:

Location. Just outside the hustle of Bukit Bintang.

2026-07-02 • via Nuitee
Z
Z ZAW HTOI • family_with_children • sg
6
Overall, the location was convenient, and the staff were responsive. Could have been a more pleasant stay if the Wi-Fi h
Pros:

The location of the property.

Cons:

The Wi-Fi connection was unreliable throughout the stay. The bathroom sink had poor drainage.

2026-07-02 • via Nuitee
M
Muhammad • family_with_children • gb
8
Nice
Pros:

Good

Cons:

Good

2026-07-02 • via Nuitee
G
Gary • solo_traveller • gb
10
Loved staying here, suite was excellent.
Pros:

Spacious and clean. Fantastic location.

Cons:

A sign for where to check in would be helpful.

2026-07-02 • via Nuitee
N
nurin • extended_group • my
7
the bathroom should be outside, not in the room if there is only 1 bathroom
Pros:

reasonable price with comfortable space, lively city view and kitchen facilities provided

Cons:

the bathroom is located in another room. example, from my room to the next room to get to the bathroom

2026-07-01 • via Nuitee
N
Nurul • family_with_children • my
5
2026-07-01 • via Nuitee
H
Hassan • extended_group • my
7
2026-07-01 • via Nuitee
R
Robert • couple • hu
9
Kiváló szállás pár napos városnézéshez
Pros:

Viszonylag tiszta, nagy, kényelmes szoba, jó légkondi, szuper kilátás volt a 32. emeletről. A medence és a konditermek is nagyon jók. Autóval könnyen megközelíthető, kényelmes a parkolás.
Van a közelben bolt, a szobához volt mosógép is, hosszabb tartózkodás esetén elég hasznos.

Cons:

A környék nem a legjobb, ajánlott taxival menni innen a különböző úticélokhoz, mert nem a legjobb innen gyalogolni vagy tömegközlekedni.
Kisebb kényelmetlenségek: a szobában nem volt mikró, a WC-re ki volt írva, hogy ne dobj bele még papírt sem, hanem gyűjtsd külön egy papírkosárba, aminek viszont nem volt fedele.

2026-07-01 • via Nuitee
P
Prasad • solo_traveller • lk
1
2026-07-01 • via Nuitee
Y
yusuf • solo_traveller • za
8
Pros:

Overall, the place is nice and looks good. Close to Jalan Alor and Petalling. Friendly staff, spacious apartment.

Cons:

Towels look and warn down.

2026-06-30 • via Nuitee
I
Izzah • couple • my
2
2026-06-29 • via Nuitee
N
Nabil • couple • my
1
2026-06-28 • via Nuitee
C
Carrie • couple • au
7
Pros:

Living and bedroom was clean. Great view and good location.

Cons:

The bathroom felt very dirty because of mold and no fan ventilation. The air con unit was leaking water.

2026-06-28 • via Nuitee
M
Mark • couple • au
7
Comfortable and adequate for a good price
Pros:

Clean and spacious
TV and wifi

Cons:

No bedside lamps
No usb charging points
No glasses

2026-06-28 • via Nuitee
Z
Zul • extended_group • my
1
Pros:

The suites are not reccomend to stay the room very dirt and the staff not tolerate

2026-06-27 • via Nuitee
N
Nagaletchumi • couple • my
10
2026-06-27 • via Nuitee
F
firoz • extended_group • ke
6
Fair stay
Pros:

Location

Cons:

Worn out beddings and towels. Some dirt around windows. Uncomfortable mattresses.

2026-06-27 • via Nuitee
M
MOHD HANIFF • couple • my
10
2026-06-27 • via Nuitee