Tru By Hilton Lewisville Vista Ridge Mall

Hotels
•
Tru by Hilton
8.7 (274 reviews)
795 E. Vista Ridge Mall Drive , Lewisville , US
+1 214-513-9270

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Children allowed

Facilities

Fitness facilities
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Poor breakfast quality
Unpleasant smells in some rooms
Missing amenities

Categories

Cleanliness
8.49
While many reviews mentioned cleanliness, there were concerns about the room smelling dirty and issues with bed linens.
Service
9.06
Reviewers frequently praised the friendly and helpful staff.
Location
9
The hotel is conveniently located close to major attractions, with easy access noted in several reviews.
Room Quality
8.75
Rooms were described as clean and comfortable, though some had issues with amenities.
Amenities
8.58
There were some mentions of missing items (e.g., ice bucket, glasses) which affected the rating.
Value for Money
8.74
Generally viewed as a good value, but some guests felt the amenities did not match expectations.
Food and Beverage
8.19
Multiple comments reflected disappointment with the breakfast offerings and availability.
Overall Experience
8.76
Despite some issues, guests generally enjoyed their stay and indicated a likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:04

Property Description

Modern Accommodations and Amenities
Experience comfortable and stylish rooms equipped with modern amenities for a relaxing stay.

Convenient Location
Centrally located near popular attractions, shopping centers, and universities for easy exploration.

24-Hour Front Desk Service
Our dedicated staff is available round the clock to ensure all your needs are met during your stay.

To book your stay at Tru By Hilton Lewisville Vista Ridge Mall, contact us now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 274 reviews
Cleanliness: 8.49
Service: 9.06
Location: 9
Room Quality: 8.75
Amenities: 8.58
Value for Money: 8.74
Food and Beverage: 8.19
Overall Experience: 8.76
K
Kenneth • couple • us
10
Is a good value for your money
Pros:

It was clean the personal was very friendly

Cons:

It should have lunch or dinner because everything else was expensive to eat

2026-11-03 • via Nuitee
J
Jamica • couple • us
8
2026-11-01 • via Nuitee
J
Jason • couple • us
7
2026-11-01 • via Nuitee
K
Kenneth • couple • us
10
It’s a good hotel for the price
Pros:

It’s very nice and clean and personal are very friendly

Cons:

Nothing really

2026-11-01 • via Nuitee
S
Sandy • family_with_children • us
8
Pros:

I liked the atmosphere and the friendliness of the staff. The breakfast was good even though they ran out of a few things.

Cons:

The indoor pool was cold. My mattress was tilted or slanted a little.

2026-10-31 • via Nuitee
J
James • family_with_children • us
10
Pros:

Location, price and clean room.
The breakfast is nice and good coffee.

Cons:

None

2026-10-30 • via Nuitee
H
Hannah • family_with_children • us
10
2026-10-29 • via Nuitee
J
Jonathan • family_with_children • us
10
2026-10-29 • via Nuitee
A
Anita • couple • us
10
2026-10-27 • via Nuitee
T
Trijuana • couple • us
7
The location is great! You’re by almost everything you would need.
Pros:

I loved it

Cons:

My fridge didn’t work in my room and there was no microwave

2026-10-26 • via Nuitee
M
Manny • family_with_children • us
10
2026-10-22 • via Nuitee
L
Lean • extended_group • us
6
2026-10-21 • via Nuitee
C
Christopher • solo_traveller • us
5
Pros:

I liked that it had a complentary breakfast, and easy access to everything.

Cons:

There was no closet. Just open area to hang clothes. And pegs on other side of wall. Plus, turned on tv and switched channels and tv was not working right and even asked staff and they did not know how to fix it. The closet was the biggest issue i had

2026-10-20 • via Nuitee
A
Ashley • family_with_children • us
1
Pros:

NOTHING! Room was dirty. Lobby was dirty. The parking lot had trash everywhere. Landscaping was all over grown weeds. Our room either has poop or vomit on the floor by the bed. The bathroom floor has hair all over it

Cons:

Room was dirty. Lobby was dirty. The parking lot had trash everywhere. Landscaping was all over grown weeds. Our room either has poop or vomit on the floor by the bed. The bathroom floor has hair all over it

2026-10-19 • via Nuitee
C
Cavazos • couple • us
9
Pros:

Everything was great we loved it.

2026-10-18 • via Nuitee
D
Dalia • family_with_children • us
9
2026-10-17 • via Nuitee
S
Sheril • extended_group • us
8
Cons:

Better training from day shift staff

2026-10-16 • via Nuitee
D
Daniel • couple • us
8
2026-10-14 • via Nuitee
R
Rebecca • family_with_children • us
5
2026-10-13 • via Nuitee
P
Philip • couple • us
10
2026-10-11 • via Nuitee