Hyatt House London Stratford - Aparthotel

Hotels
Hyatt House
8.9 (1475 reviews)
10b Chestnut Plaza Westfield Stratford Sity Montifichet Road , London , gb

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Difficult to find entrance
Comfort issues with the mattress

Categories

Cleanliness
8.8
The rooms were clean and modern, contributing to a satisfactory experience.
Service
9.5
Staff were exceptional and friendly, enhancing the overall stay.
Location
9.3
Great location close to public transport and shopping centers.
Room Quality
8.3
Room comfort was affected by mattress quality, which could improve.
Amenities
8.5
Good kitchen facilities in the room and a decent breakfast.
Value for Money
8.8
Overall good value considering the location and amenities provided.
Food and Beverage
8.8
Breakfast buffet had a good selection, although not all options were ideal.
Overall Experience
9.2
Overall, a very enjoyable stay with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:59

Property Description

Modern Suites with Fully Equipped Kitchens:
Our hotel in Westfield Stratford City offers modern studio and one-bedroom suites with fully equipped kitchens, perfect for guests looking for a comfortable and convenient stay.

Complimentary Amenities for a Hassle-Free Stay:
Enjoy daily breakfast, access to our 24/7 gym, bar, restaurant, and laundry services without any extra charges, making your stay with us stress-free and enjoyable.

Convenient Location with Easy Access to Key Destinations:
With a 200-metre walk to Stratford tube station, reaching Central London in just 20 minutes is a breeze. Additionally, popular attractions like the O2 Arena and Canary Wharf are within a short distance, ensuring you have a memorable stay with us.

Book now for a delightful and convenient experience at our hotel!

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note light cleaning of your suite will be conducted on Monday- Fridays. For long stay guests, full cleaning of your suite will be serviced on the 7th day of your stay.

Parking is available at Westfield Shopping Center. The property advise all guests to park their car in CAR PARK B as this is located near the hotel when you exit from the car park. Payment is controlled by Westfield and you will be given a token for the length of your stay and pay accordingly. The rate is GBP 15 for 24 hours, 7 days a week.

Please note that all rooms can only accommodate 2 people.

Please note all guests who have booked a prepaid reservations must check in with the same credit card that was provided to make the booking. This credit card will be pre-authorized for any extras on time of check-in.

Requests for weekend cleaning or additional servicing must be requested to the Guest Services Team 24 hours in advance.

Pets are only allowed in certain rooms upon request, subject to availability and by prior arrangement.

Please note, the hotel may ask for validating identification.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.9
Based on 1475 reviews
Cleanliness: 8.8
Service: 9.5
Location: 9.3
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.2
J
Jason solo_traveller gb
10
Great for a one night stopover
Pros:

Clean, comfy bed, great staff and great breakfast and great location

Cons:

Nothing

2026-03-28 via Nuitee
S
Steven couple gb
10
Fabulous
Pros:

Everything. So comfortable and wonderful stafff

Cons:

N/A

2026-03-28 via Nuitee
O
Ochuole Queen solo_traveller ng
8
2026-03-27 via Nuitee
K
KONSTANTINOS family_with_children gr
8
2026-03-23 via Nuitee
T
Tagwa family_with_children gb
10
2026-03-23 via Nuitee
J
Julie couple gb
10
Brilliant stay clean room . Attentive staff and friendly
2026-03-23 via Nuitee
M
Mark couple gb
10
2026-03-22 via Nuitee
W
Wyszynski couple gb
9
2026-03-22 via Nuitee
N
Nicolai couple dk
10
2026-03-21 via Nuitee
O
olobayo couple ng
8
2026-03-18 via Nuitee
R
Reem couple kw
10
Pros:

Loved everything

Cons:

Nothing

2026-03-17 via Nuitee
J
Jorge family_with_children es
10
2026-03-17 via Nuitee
T
Tim couple gb
9
2026-03-16 via Nuitee
M
marcus couple gb
10
Perfect
Pros:

Fantastic location very comfortable awesome breakfast

Cons:

Quite expensive

2026-03-16 via Nuitee
D
Denice solo_traveller gb
9
Enjoyable, relaxed stay
Pros:

Good location
Lovely comfy room with good amenities. Free use of laundry room
Great breakfast
Helpful, professional staff

Cons:

Breakfast could have been hotter

2026-03-14 via Nuitee
S
Scullion couple gb
10
100% would love to go back one day
Pros:

Staff were lovely, friendly and helpful 😊
Breakfast was beautiful
Room immaculate and toiletries smelled amazing
Location was fabulous with lots to do outside your door

Cons:

Had issue with key working in the lift so took stairs

2026-03-14 via Nuitee
R
Richard solo_traveller gb
10
Pros:

Large room, great location and reasonable price. Great breakfast

Cons:

Lifts, can’t switch aircon off

2026-03-14 via Nuitee
N
Noemi couple gb
10
Very relaxing as always.
Pros:

Everything

Cons:

nothing

2026-03-14 via Nuitee
K
Karen solo_traveller gb
10
This was a lovely stay and I like to return here as it is always excellent. A lovely touch to have a little welcome gift
Pros:

The stag are friendly and helpful
Excellent standard across the board for food comfort accommodation

Cons:

Nothing

2026-03-12 via Nuitee
M
Michal family_with_children cz
9
Pros:

Umístění, snídaně

Cons:

Dostali jsme pokoj pro tělesně postižené

2026-03-10 via Nuitee