Hyatt House London Stratford - Aparthotel

Hotels
•
Hyatt House
8.9 (1546 reviews)
10b Chestnut Plaza Westfield Stratford Sity Montifichet Road , London , gb

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Difficult to find entrance
Comfort issues with the mattress

Categories

Cleanliness
8.8
The rooms were clean and modern, contributing to a satisfactory experience.
Service
9.5
Staff were exceptional and friendly, enhancing the overall stay.
Location
9.3
Great location close to public transport and shopping centers.
Room Quality
8.3
Room comfort was affected by mattress quality, which could improve.
Amenities
8.5
Good kitchen facilities in the room and a decent breakfast.
Value for Money
8.8
Overall good value considering the location and amenities provided.
Food and Beverage
8.8
Breakfast buffet had a good selection, although not all options were ideal.
Overall Experience
9.2
Overall, a very enjoyable stay with some minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:59

Property Description

Modern Suites with Fully Equipped Kitchens:
Our hotel in Westfield Stratford City offers modern studio and one-bedroom suites with fully equipped kitchens, perfect for guests looking for a comfortable and convenient stay.

Complimentary Amenities for a Hassle-Free Stay:
Enjoy daily breakfast, access to our 24/7 gym, bar, restaurant, and laundry services without any extra charges, making your stay with us stress-free and enjoyable.

Convenient Location with Easy Access to Key Destinations:
With a 200-metre walk to Stratford tube station, reaching Central London in just 20 minutes is a breeze. Additionally, popular attractions like the O2 Arena and Canary Wharf are within a short distance, ensuring you have a memorable stay with us.

Book now for a delightful and convenient experience at our hotel!

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note light cleaning of your suite will be conducted on Monday- Fridays. For long stay guests, full cleaning of your suite will be serviced on the 7th day of your stay.

Parking is available at Westfield Shopping Center. The property advise all guests to park their car in CAR PARK B as this is located near the hotel when you exit from the car park. Payment is controlled by Westfield and you will be given a token for the length of your stay and pay accordingly. The rate is GBP 15 for 24 hours, 7 days a week.

Please note that all rooms can only accommodate 2 people.

Please note all guests who have booked a prepaid reservations must check in with the same credit card that was provided to make the booking. This credit card will be pre-authorized for any extras on time of check-in.

Requests for weekend cleaning or additional servicing must be requested to the Guest Services Team 24 hours in advance.

Pets are only allowed in certain rooms upon request, subject to availability and by prior arrangement.

Please note, the hotel may ask for validating identification.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

8.9
Based on 1546 reviews
Cleanliness: 8.8
Service: 9.5
Location: 9.3
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.2
M
Mikko • solo_traveller • fi
10
paras mahdollinen kokemus ja jos tulossa toiste alueelle niin varmasti valitsen saman hotellin
Pros:

hyvä aamiainen, huone todella iso ja laadukas.
ilmastointi todella hyvä. hotellin sijainti erinomainen. sisäänkirjautuminen onnistui nopeasti ja samoin lähtö

Cons:

kaikki oli hyvin

2026-04-11 • via Nuitee
P
PIOTR • couple • pl
10
2026-04-11 • via Nuitee
A
antonio • couple • gb
10
2026-04-10 • via Nuitee
I
Iram • family_with_children • gb
9
excellent
Pros:

good breakfast, and quite location

Cons:

isolated location trouble getting food delivered

2026-04-10 • via Nuitee
T
Terry • family_with_children • gb
8
Pros:

Facilities

Cons:

Pillows are hard

2026-04-10 • via Nuitee
K
Katayama • solo_traveller • jp
10
大変快適だった。
Pros:

とても清潔で部屋は十分な広さ。チェックイン、チェックアウトの時間変更も柔軟に対応してくれた。

Cons:

初めてだったので入口に辿り着くまで少し迷ってしまったが、stradford駅から徒歩数分でとても近いので1度覚えてしまえば問題ない。

2026-04-10 • via Nuitee
S
Steve • couple • gb
9
A brilliant stay, the view from our room was
Pros:

Great breakfast, wide selection to choose from. I had no complaints and woukd certainly take this option on my next stay.

Cons:

N/A

2026-04-09 • via Nuitee
T
Tomasz • couple • pl
9
Komfortowo
Pros:

Świetna obsługa personelu zarówno Panów witających gości, jak i pracowników recepcji a także w restauracji.
Komfort apartamentu, lokalizacja, czystość i wyposażenie.
Super śniadania chociaż mogłyby być bardziej urozmaicone.

2026-04-09 • via Nuitee
P
Paweł • couple • pl
9
polecamy
Pros:

super położenie, świetna obsługa, cisza

Cons:

monotonne śniadania

2026-04-08 • via Nuitee
M
Martina • couple • de
8
Wir waren zufrieden
Pros:

Normales Stadthotel mit allem was man braucht, Frühstück ok, Zentrale Lage zur U-Bahn, viele Lokale in der Nähe

Cons:

War alles wie erwartet, es gibt keine Beanstandungen

2026-04-08 • via Nuitee
S
Sajma • family_with_children • sa
10
Efficient.
Pros:

Check-in was quick and efficient, even with a full hotel. Room was comfortable and clean. Beds were comfortable.

Cons:

Noisy AC (<30dB) but i didnt like it. Gym is also so so.

2026-04-07 • via Nuitee
J
Joona • couple • fi
10
2026-04-07 • via Nuitee
E
Esther • couple • gb
10
2026-04-07 • via Nuitee
N
Natasha • couple • gb
7
Good stay
Pros:

Lovation good clean hotel

Cons:

No fans available, guest services didn’t answer phone

2026-04-06 • via Nuitee
C
Catherine • couple • gb
10
Two night theatre and football break. The only downside was West Ham being knocked out of the FA Cup!
Pros:

Convenient for The London Stadium.
Elizabeth Line takes you straight into the West End.
Love the little kitchen facility.

Cons:

All was good

2026-04-06 • via Nuitee
N
Nico • family_with_children • at
9
Pros:

The breakfast, the bathroom especially the big shower and also the view/location. We liked that the hotel is very well connected to basically all the metro lines.

Cons:

There were not many hooks to hang up used towels in the bathroom - minor problem.

2026-04-06 • via Nuitee
R
Robert • couple • gb
9
2026-04-05 • via Nuitee
C
Caroline • couple • gb
10
Loved the 3 day break. Hotel was great would definitely return.
Pros:

Loved the breakfast, all the types of food we would normally eat ourselves. Great choice.

Cons:

Nothing. All good.

2026-04-05 • via Nuitee
G
Gabriele • couple • it
9
2026-04-05 • via Nuitee
D
Denise • family_with_children • gb
10
Excellent location, good value would love to stay again.
Pros:

Clean, spacious and well appointed.

Cons:

N/a

2026-04-05 • via Nuitee