Magic Blue Spa Boutique Hotel Adults Only

Hotels
8.4 (1484 reviews)
10th Avenue, between 10th and 12th Street , Playa del Carmen , mx

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Inconsistent service from some staff
Breakfast variety needs improvement

Categories

Cleanliness
8.44
Most reviews highlighted good cleanliness, with minor issues reported.
Service
8.61
Staff were generally described as friendly and accommodating, with some exceptions.
Location
8.75
Many guests praised the great central location and convenience.
Room Quality
8.3
Rooms were generally comfortable, though some had minor accessibility issues.
Amenities
8.13
Amenities received mixed reviews, with some improvements suggested.
Value for Money
8.49
Overall perceived as good value considering the location.
Food and Beverage
8.04
Breakfast options received varied reviews, with significant room for improvement.
Overall Experience
8.41
Positive experiences reported overall despite some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:16

Property Description

Luxurious Adult-Only Oasis in Playa del Carmen

Prime Location: Situated in the heart of Playa del Carmen, just steps away from the vibrant 5th Avenue and a few blocks from the stunning beach and exclusive beach clubs.

Relaxation and Pampering: Enjoy the outdoor pool, hot tub, and pool snack-bar with sun lounge beds for ultimate relaxation. Indulge in the brand new spa's hydrotherapy facilities, various massages, and treatments. Unwind in the relaxing area for outdoor romantic massages.

Exceptional Services: Experience the Pool Butler, dedicated Experience team, complimentary Wi-Fi, and savor delectable Brazilian Rodizio style cuisine at the on-site restaurant.

Experience luxury and relaxation at Magic Blue Spa Boutique Hotel - book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Special Promotion: Spa Credit of $37.50 USD per guest/per stay.

All spa services have to be booked previously and are subject to availability. Rates with spa access include 30 minutes to hydrotherapy area for each guest per stay.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1484 reviews
Cleanliness: 8.44
Service: 8.61
Location: 8.75
Room Quality: 8.3
Amenities: 8.13
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.41
A
Alexander couple de
8
2026-04-10 via Nuitee
R
Rosie couple gb
9
Great short break in boutique hotel
Pros:

Really beautiful property with a great pool and great breakfast which we really enjoyed eating out on the veranda.

Perfect location for exploring Playa del Carmen 😊

Cons:

The bathroom was a bit dated and did let the room down and the window looking out onto the street was so dirty you couldn’t see through it - the room was nice otherwise though!

2026-04-07 via Nuitee
P
Petra solo_traveller de
5
Frühstück enttäuschend!
Pros:

Personal war freundlich. Der Mann an der Bar war sehr zuvorkommend!

Cons:

Lage im Touristen Zentrum. Frühstück war im
Restaurant nebenan. Buffett sehr groß, mäßige Qualität. Sie sollten besser weniger anbieten, dann aber mehr Qualität.

2026-04-03 via Nuitee
L
Laure couple fr
9
Très sympa en oubliant le petit dej
Pros:

La chambre très spacieuse, une bonne literie, un extérieur exceptionnel. Hyper centrale sur la 5th. L

Cons:

La chambre du fond en haut à droite un peu trop bruyante la nuit. Le personnel du petit déjeuner, limite gracieux!! Tout est épié…

2026-03-31 via Nuitee
R
Renate couple es
10
2026-03-29 via Nuitee
R
Renate couple es
10
Pros:

Zimmer oben

2026-03-29 via Nuitee
A
Anouk couple nl
9
Een mooi hotel met een perfecte ligging en een fijne spa
Pros:

De ligging, het zwembad, de spa en het personeel

2026-03-28 via Nuitee
R
Remo couple ch
2
Gehe nie mehr in diese Unterkunft.
Pros:

Die Lage

Cons:

Kein warmes Wasser in der Dusche.
Filteranlage im Pool und Skimmer zur Wasserreinigung fehl. Hygienisch nicht vertretbar.
War nie im Pool.
Treppentritte zum Zimmer 26 schräg montiert. (Unfallgefahr)
Morgenessen: Kein Butter und Konfitüre, Cafe Amerikano nicht geniessbar.
Viele Mücken.

2026-03-27 via Nuitee
J
JESUS FRANCISCO couple mx
10
Excelente ubicación
Pros:

Buen Desayuno, Excelente ubicación

Cons:

La cama para mi me pareció muy alta, y le hace falta tener en la habitación un par de sillas, por que la fecha que estuve en el hotel llovió casi todo el día y estar sentado en la cama todo el dia es incomodo.

2026-03-26 via Nuitee
K
Kestutis extended_group lt
9
2026-03-24 via Nuitee
E
Emma couple fr
9
Idéal pour court séjour en couple
Pros:

L’emplacement en plein centre-ville sans le bruit. À 2 min de la Quinta Avenida.
Le personnel, le petit-déjeuner, la superbe piscine et le lit XXL très appréciable.

Cons:

La pression de l’eau chaude un peu faible.

2026-03-23 via Nuitee
C
Chantal solo_traveller ca
8
2026-03-22 via Nuitee
C
Cindy couple fr
9
Très bien
Pros:

La chambre le personnel l emplacement la piscine

2026-03-21 via Nuitee
A
aida couple ch
10
Excecional! Queremos muito voltar.
Pros:

Gostamos de tudo. Foi excelente! tínhamos reservado o quarto King size Bett e fizeram nos um Upgrade à chegada para a Suite, foi mesmo muito simpático. Empregados muito prestáveis e sempre muito atenciosos. Limpeza excecional.

2026-03-20 via Nuitee
S
Sabi085 couple at
8
Schöne zentrale Anlage, aber sehr laut.
Pros:

Sehr schöne, gemütliche, kleine Anlage mit sehr guter Frühstücksauswahl und freundlichem Personal.

Cons:

Mir leider viel zu laut. 2 Discos direkt gegenüber und auch die Straße hinten raus wo wir ein Fenster hatten waren jede Nacht bis um 5 Uhr die Betrunkenen am Weg oder es trafen sich irgendwelche Gruppen mit ihren lauten Autos und Motorrädern. Ich hatte jede Nacht die Oropax drinnen.
Und leider war das Bett bzw die Matratze so eingelegen, dass sie eine Mulde hatte. Für mich mit Rückenschmerzen der Horror.

2026-03-20 via Nuitee
C
Candy couple it
8
2026-03-19 via Nuitee
D
Don Alfredo couple ch
8
Pros:

Zimmer und Personal gibt sich sehr Mühe.

Cons:

Für das Geld, was man bezahlt, sieht es im Hotel Bereich schon nicht so aus wie es sein sollte. Die liegen um den Pool sind schmutzig ungepflegt unterhalten. Ein absolutes no go, bei Regen bleiben die Matratzen draussen und am nächsten Tag stinken sie sind nass, ungemütlich und dreckig. Nicht einmal jedes Paar liegen hatten einen Sonnenschirm. Die Zimmer absolut perfekt. Ich denke man sollte einmal etwas investieren. Ich darf dies sagen, da ich nicht das erste Mal hier war.

2026-03-17 via Nuitee
M
Marcos Norberto couple ar
10
Pros:

Todo exelente

2026-03-17 via Nuitee
F
fatoş extended_group tr
8
Pros:

Otel tam merkezde heryere ulaşım yakın, adoya 5.caddeye yürüme mesafesinde. Tüm olanaklar sunuldu.

Cons:

Duş çok kötüydü su sürekli ılık akıyordu. Sivrisinek çoktu fakat otel yetkilileri sorunu çözdü. Gelirken yanınıza mutlaka sinek ilacı getirin.

2026-03-17 via Nuitee
J
Julie couple fr
8
2026-03-14 via Nuitee