Hotel Eastlund - Best Western Premier Collection

Hotels
•
BW Premier Collection
8.8 (1364 reviews)
1021 NE Grand Avenue , Portland , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and modern hotel
Friendly and helpful staff
Cons:
High parking fees
Concerns about safety in surrounding area

Categories

Cleanliness
8.91
The property is clean and its decor is very beautiful, with several mentions highlighting the cleanliness of the hotel.
Service
8.98
Friendly and helpful staff, with excellent customer service mentioned multiple times.
Location
8.72
Great location near the MODA Center, though some guests felt uneasy about surrounding areas.
Room Quality
8.67
Overall good quality with comfortable beds mentioned, though some criticisms on maintenance.
Amenities
8.9
Valet parking and a rooftop restaurant were appreciated, but some issues mentioned with service and quality.
Value for Money
8.46
Concerns about high parking fees were noted, which impacted perceived value.
Food and Beverage
8.81
Restaurant and food quality were praised, although there were some pricing concerns.
Overall Experience
8.98
Guests reported a very positive stay with many aspects contributing to a high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:50

Property Description

Prime Location near Oregon Convention Center
Hotel Eastlund is conveniently located across from the Oregon Convention Center, making it the perfect choice for business travelers and event attendees.

Gourmet Dining and Rooftop Views
Indulge in delicious cuisine at Altabria City Tavern and Citizen Baker, both located on-site. Enjoy skyline views and rooftop deck seating while savoring gourmet coffee, handmade breads, and local Pacific Northwest dishes.

Modern Amenities and Convenience
Relax in well-equipped rooms featuring 42-inch smart flat-screen HDTVs, free Wi-Fi, and USB charging ports. Stay productive with the fitness and business center, community workspace, and 24-hour sundry shop available at Hotel Eastlund.

Book your stay now at Hotel Eastlund for a memorable experience in Eastside Portland!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.

Rates are based on 2 person occupancy. Each additional person will be subject to a charge. Please see the policies section for fees.

On-site parking is by valet only. The nightly parking rate is $43.00 USD per night per vehicle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 43 per day.

Location

Guest Reviews

8.8
Based on 1364 reviews
Cleanliness: 8.91
Service: 8.98
Location: 8.72
Room Quality: 8.67
Amenities: 8.9
Value for Money: 8.46
Food and Beverage: 8.81
Overall Experience: 8.98
P
Potter • family_with_children • us
10
2026-03-07 • via Nuitee
R
Rachel • couple • us
9
2026-03-07 • via Nuitee
S
Shiloh • couple • us
7
Hotel is nice, no complmentary coffee and terrible service
Pros:

The room was clean and comfortable.

Cons:

When we arrived the staff member who checked us in was not helpful. We asked about parking, his answer was ‘well you’re in a city’. It was dark and we parked at the convention center nearby only to wake up and realize they have their own parking lot which he did not mention. I also specifically asked about the restaurant, he told me the hours and that it was still open at that moment. We planned our entire morning around eating breakfast at the hotel so we slept in and woke to find the restaurant was closed for ‘maintenance’. We then had to rush to get somewhere in time to wait on a busy Saturday morning to have time to eat before our other plans. The coffee in the room was horrible, my partner went down to the lobby ‘coffee shop’ (no complimentary coffee made) and one staff member warming a breakfast burrito and making two coffee drinks took over 10 min. He left, we came back down to try again and same thing. So we just left. My partner had to walk back to the convention center parking in the rain while I watched other guests have their cars brought right to the door from the hotels lot which we later found would have just been a few bucks more to park in. Just ridiculous lack of service. We would have happily saved money and stayed elsewhere if we knew there would be no coffee, restaurant or parking.

2026-03-06 • via Nuitee
T
Tracy • couple • us
1
Transit Train Noise Every minute on the hour.
Pros:

Proximity to Moda Center, rooftop restaurant

Cons:

Transit train causing room to shake with loud noise every minute until after midnight then again starting at 4 am. Staff were aware of this room as earplugs were left on bedside table and out of the 5 times we have stayed at this hotel prior, earplugs were never provided however when calling front desk about noise staff said it was room above us. Did not offer to change rooms nor any type of discount. Sound literally shook the room. Couldn’t hear tv, couldn’t sleep. Worst hotel night I’ve ever experienced and staff could care less. Paid over $300 for one night in this room. Room 240. Do NOT Stay Here if they put you in this room. Hotel should refund me my stay. Worst Customer Service I’ve ever experienced in a 3 star hotel.

2026-03-06 • via Nuitee
M
Martin • couple • us
10
2026-03-05 • via Nuitee
L
Lynda • couple • us
10
If you have business near the convention center, this place is great.
Pros:

The location is perfect for our needs. We are walking distance from our son that lives near the convention center.
The staff are amazing and make the entire experience easy.

2026-03-03 • via Nuitee
C
Christopher • solo_traveller • us
8
good price for a convenient location
Pros:

warm and quiet room

Cons:

No choice of pancakes for breakfast

2026-03-01 • via Nuitee
D
Debra • family_with_children • us
10
Pros:

Very nice

Cons:

I loved it. Nothing bad

2026-02-28 • via Nuitee
C
Colby • couple • us
9
2026-02-27 • via Nuitee
J
Johnathan • couple • us
5
Pros:

Booking was 2 hours late for our check in.

2026-02-25 • via Nuitee
E
Eric • couple • us
7
This is a cozy stay with amenities to satisfy many individual needs.
Pros:

Room size, bed, cleanliness, restaurants on the bottom and top floors, quietness. When an issue arises, the maintenance team has a quick response time. The customer service is top notch.

Cons:

Last two visits have had plumbing issues from first use of facilities. Last time was toilet clogged. This time the shower clogged. I also don't like that I paid for a city view and was placed on the lowest floor where I could barely see the city. I didn't feel the upgrade was justified.

2026-02-24 • via Nuitee
T
Tucelia • family_with_children • us
10
Pros:

Everything. Dinner and service was great. Checking in and checking out was fast and friendly.

Cons:

NA

2026-02-24 • via Nuitee
J
Julie • family_with_children • pf
10
Pros:

Hôtel très propre- confortable et bien situé pour aller au Moda center (match de basket)

2026-02-24 • via Nuitee
H
Haan • couple • us
7
This hotel is beginning to show its age
Pros:

It’s a short walk to the convention center.

Cons:

It’s starting to show its age. Bed coverings and towels are cheap and thin. A lot of city noise makes its way in.

2026-02-22 • via Nuitee
L
Lori • extended_group • us
10
Another great weekend spent at Hotel Eastlund with my Con Squad!
Pros:

Rooms always clean, updated, great staff, feels safe, bar & restaurant are wonderful.

Cons:

Nothing.

2026-02-14 • via Nuitee
R
Roy • solo_traveller • il
5
The property refused to supply with with a proper invoice that sums all of the charges. Weird...
Pros:

Room is nice, relatively modern.

Cons:

It is super noisy. The train is right outside, and you can hear it like it's in your room.

2026-02-12 • via Nuitee
L
Linnea • couple • us
8
Comfortable beds
Pros:

The 2 gentlemen at the front were amazing!

2026-02-08 • via Nuitee
E
Eugene • couple • ca
8
Pros:

Close to Moda Center and transit, clean and courteous, helpful staff

2026-01-30 • via Nuitee
T
Tim • solo_traveller • us
9
Pros:

Room was clean and bed was comfortable. Location was perfect for quick access to the Convention Center.

Cons:

I stayed on 5th floor (#524), occasionally heard heavy rumbling noises from the kitchen upstairs in the evening hours.

2026-01-27 • via Nuitee
J
James • couple • us
8
Cons:

Parking was too expensive. About half the price of the room. And valet only. I prefer to self park.

2026-01-24 • via Nuitee