Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean
Great location
Friendly staff
Good facilities
Cons:
Food quality issues
Long wait times
Extra charges

Categories

Cleanliness
8.51
General positive remarks about cleanliness, though some issues were noted.
Service
9.48
Repeated positive feedback regarding service and staff attentiveness.
Location
9.52
Praised for its convenient location near shops and restaurants.
Room Quality
8.47
Overall comfortable but some complaints about noise.
Amenities
9
Facilities described as great, but some areas for improvement mentioned.
Value for Money
8.46
Concerns about pricing and extra charges mentioned.
Food and Beverage
7.51
Negative feedback on food quality and extra charges for children's meals.
Overall Experience
9.48
Generally a favorable experience highlighted by multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:31

Property Description

Luxurious Amenities and Services

Featuring an outdoor swimming pool, a spa, and a 24-hour gym, the Real Intercontinental San Salvador offers a luxurious stay in the heart of the city. The hotel's stylish rooms are equipped with modern comforts such as flat-screen TVs, minibars, and coffee makers, ensuring a relaxing experience for guests.

Fine Dining Experience

Indulge in a culinary journey at the hotel's three concept restaurants, offering a diverse range of cuisines including Brazilian Rodizio steakhouse, Stone Flame Oven dishes, and a Sushi Lounge and Bar. Whether you're a food enthusiast or looking for a special dining experience, the hotel caters to all tastes.

Convenient Location

Located just 293 meters from Central America’s largest shopping center, guests have easy access to a variety of entertainment options including boutiques, restaurants, a theatre, bars, and a cinema. Additionally, with proximity to El Salvador’s International Airport, the hotel ensures a seamless travel experience for visitors.

Book your luxurious stay at Real Intercontinental San Salvador for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8.8
Based on 419 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 7.51
Overall Experience: 9.48
M
M. A. Neto extended_group gt
8
El almuerzo en el restaurante rodizio, estaba extraordinario
Pros:

Muy bien

Cons:

En el desayuno las Pupusas salvadoreñas tardaron 45 min.

2026-05-13 via Nuitee
A
Ana couple gt
10
lindo todo
Pros:

Todo me gustó
!

Cons:

nada

2026-05-06 via Nuitee
L
Lyda couple us
9
2026-04-30 via Nuitee
G
Graciela family_with_children us
10
Great stay, clean and friendly team.
Pros:

very friendly and clean

Cons:

all was good

2026-04-29 via Nuitee
L
Labiosa solo_traveller us
8
Your hotel is very cozy and welcoming.
Pros:

Location and staff were value added from day one to last day. Exceptional attention to detail. Upon arrival, the receptionist registering me in acknowledged my note for a room free of feathers in comforters and pillow. She sent house keeping to the room while registering me to verify everything was as requested. Kudos guys!

Cons:

Nothing in particular.

2026-04-28 via Nuitee
R
Ryan extended_group us
7
2026-04-25 via Nuitee
M
melissa couple us
4
was not pleasant due to the location of my room.
Pros:

I like the location, the housekeeping staff is very friendly, and the gentleman who helped us with the baggage.

Cons:

When I arrived at the hotel, they didn't give me the room I had reserved; instead, they gave me one on the 7th floor, room 707, where a large building loomed directly in front of me. The desk lamp, the one near the shower, the switch didn't work, and the blackout wand was missing.
.

2026-04-20 via Nuitee
R
Ricardo couple hn
9
Maravillosa experiencia.
Pros:

Todo el servicio fue excelente, lo que mas nos gustó fue la actitud positiva y de servicio de cada uno de sus empleados.

Cons:

La salida de agua de la ducha fue poca, le falta presión al agua de salida de la ducha.

2026-04-20 via Nuitee
A
ANA couple us
10
We had a wonderful time in there.
Pros:

I really like this hotel location and the nice gardens'

Cons:

Everything was great

2026-04-18 via Nuitee
V
Vetrano family_with_children us
7
Pros:

The hotel was nice and staff was amazing. Our flight back home was canceled, so we had to stay another night and the staff was great helping with this issue. Morning buffet was just what we needed.

Cons:

Both nights there were to large events that dominated the staff and kitchens.

2026-04-17 via Nuitee
M
Marlene couple us
6
It was ok
Pros:

It was ok. Nothing special

Cons:

The bathroom was old. The tub was slippery and the tile was old and broken

2026-04-15 via Nuitee
E
EC family_with_children hn
10
Pros:

Excelente atención del personal
Y del área del restaurante

2026-04-11 via Nuitee
G
Geraldine family_with_children ca
3
Don't bother.
Pros:

Breakfast is buffet and pretty gross. Location is convenient to most things.

Cons:

Hotel staff is terrible, food was terrible, its expensive for what it is (needs to be renovated).

2026-04-02 via Nuitee
M
Miguel F couple us
7
Pros:

That property was very great design

Cons:

Swimming pool was good overall the areas restroom eating it was great

2026-04-02 via Nuitee
H
Hugo family_with_children gt
8
2026-04-02 via Nuitee
K
Katleen Karina solo_traveller ni
7
Cons:

Tenía una reserva en Booking con número de reserva y en el hotel no la conocian, llegamos cansados después de un largo viaje y lo que necesitábamos era descansar y el personal de recepción fue completamente inadecuado. Casi les pedimos que buscaran donde ubicarnos porque ya era noche y no conocíamos la ciudad..

2026-03-30 via Nuitee
L
Luis Costa solo_traveller br
8
fue buena la estadia
Cons:

El box donde esta ducha solo tiene un vidrio entonces se moja el piso del baño con alto riesgo de resballar y caer. Esta peligroso los baños.

2026-03-30 via Nuitee
J
Jorge extended_group es
10
2026-03-27 via Nuitee
N
Nazarius solo_traveller ph
9
2026-03-25 via Nuitee
Q
Quintero family_with_children pa
9
Pros:

El personal es muy amable

2026-03-25 via Nuitee