Holiday Inn Express & Suites Pittsfield - Berkshires by IHG

Hotels
•
IHG
9.5 (36 reviews)
1055 South Street, Pittsfield, Massachusetts, 01201 , Pittsfield , US
1-413-4434714

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Facilities

Elevator
Downhill skiing nearby
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
Wheelchair accessible parking
Braille or raised signage
Free self parking
Computer station
See all facilities

Review Highlights

Pros:
Brand new/modern property
Very clean and recently remodeled rooms
Friendly, helpful staff (multiple callouts)
Good location for Tanglewood and local attractions
Comfortable beds and functional in-room amenities (microwave, fridge, Keurig in many rooms)
Enclosed pool and onsite restaurant/bar
Plentiful well-lit nearby parking (TD lot)
Good breakfast options (though often extra)
Cons:
Hotel parking garage closed; requires short walk to alternate lot
Bathrooms noted as small due to building era
Breakfast is an extra charge
Some inconsistency reported about in-room coffee machine availability

Categories

Cleanliness
9.7
Repeatedly called out as very clean and well maintained; multiple guests noted recently remodeled rooms and clean common areas.
Service
10
Numerous mentions of friendly, helpful and welcoming staff (Bo, Chris and others); several guests described exceptional, attentive service.
Location
9.5
Convenient location for Tanglewood and local attractions (museums, The Mount); parking garage closed is noted but plentiful well-lit parking a short walk away.
Room Quality
9.4
Rooms described as recently updated, comfortable beds, good hot water, microwaves/fridges and Keurig in many rooms; bathrooms are somewhat small due to building era.
Amenities
9.3
Modern amenities noted (Keurig, microwave, fridge, enclosed pool); breakfast available on site and a bar present, though a few guests mentioned inconsistent in-room coffee setups.
Value for Money
9.6
Multiple guests felt the hotel offered good rates and value (fit the bill for business travelers, great rates for Tanglewood travelers).
Food and Beverage
9
Breakfast repeatedly described as good/excellent by several guests though it is an extra charge; onsite restaurant/bar available.
Overall Experience
9.5
Overall sentiment very positive with many recommendations, repeat-stay intent, and specific praise for staff and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:33

Property Description

Outdoor Pool and High-Speed Internet
Enjoy the outdoor pool and stay connected with wireless internet access during your stay.

Complimentary Buffet Breakfast and Business Center
Start your day with a delicious buffet breakfast and make use of the business center for any work needs.

Concierge Services and Free Self Parking
Take advantage of concierge services for local recommendations and hassle-free parking at no additional cost.

To book your stay at Holiday Inn Express Pittsfield Berkshires, an IHG Hotel, just steps away from Guido's Marketplace and minutes from Bousquet Ski Area, visit now!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9.5
Based on 36 reviews
Cleanliness: 9.7
Service: 10
Location: 9.5
Room Quality: 9.4
Amenities: 9.3
Value for Money: 9.6
Food and Beverage: 9
Overall Experience: 9.5
M
Michael
8
Pros:

Nice new property

2025-10-12 • via Nuitee
D
Donna
10
Pros:


staff was friendly and helpful. Room was great.
I would recommend this hotel

2025-10-07 • via Nuitee
A
Alexandra • family
10
Pros:

Brand new property with friendly and helpful people.

2025-10-06 • via Nuitee
D
Daniel
10
Pros:

Bo at front desk was super nice, welcoming and polite.

2025-10-05 • via Nuitee
M
mark
8
Pros:

Just spent 2 nights here. Its a Holiday Inn. It fit the bill for this business traveller. Everyone complains about the garage being closed and it is. But oodles of free well lit parking a 5 minute walk away at TD Bank where everyone for the hotel parks. Don't the worry about your ride. It's Pittsfield. Not badlands of Detroit. They do have a valet who will park your vehicle for you at the TD from 7 to 11:30. Hotel: Your basic 1960s 12 story concrete high rise with recent modern updated rooms. Given the era built bathroom is small (for those of you who prefer a bathroom the size of a school gym) but fixtures are newer and in great shape. Room overall was clean and also recently remodeled. Great hot water, Comfy king bed, microwave, small fridge and Keurig machine with K cups provided in room. All very clean. Breakfast is extra in the onsite restaurant which also includes a bar. There's a enclosed pool too (though I didn't check it out). The staff was all very nice. Aside from having to park at the entrance, schlep my bags up to my upper floor room (great view of the city and area btw) then move my vehicle to the TD lot and walk all of 5 minutes back it was a good stay for 2 nights. There is a large Big Y market 1/2 a block away for those looking for sustenance or snacks and beer or wine.

2025-10-03 • via Nuitee
N
Nathan • partner
10
Pros:

It appeared to be a new hotel. It was quiet and there was lots of parking. Room was clean/spacious with lots of amenities. The breakfast was good with many options. We enjoyed our one night stay!

2025-10-03 • via Nuitee
G
Gregory
8
Pros:

All was good
I need to ask for assistance when I have something go wrong

2025-10-01 • via Nuitee
S
Sharon
10
Pros:

Easy to find nice staff very clean facility

2025-09-27 • via Nuitee
M
Marti
10
Pros:

Clean, friendly and responsive staff that takes pride, new, great breakfast, comfortable bed, 11am checkout

2025-09-26 • via Nuitee
S
Shawn
10
Pros:

Very nice hotel

2025-09-24 • via Nuitee
A
Angel
10
An experience Of a lifetime!
Pros:


To whom it may concern, My wife & I were blessed beyond measures with Chris the recepcionista who was an amazing incredible human being who treated us like family.
We needed some direction to southbridge Ma. He explain to us the best way to get there and back to the hotel. Also the other gentleman working along side of him also assisted us as well. Thank you for this beautiful experience and to let you know that we will come again. Please give our love to the precious lady housekeeper who blessed us as well.

2025-09-16 • via Nuitee
B
Barbara • partner
10
Pros:

This is a new hotel very up to date but no coffee machine in the rooms

2025-09-12 • via Nuitee
E
Erin • family
10
Pros:

Hotel was clean, the rooms had good space, the breakfast was excellent and the team there was very friendly and accommodating

2025-09-05 • via Nuitee
W
Winfred
10
Pros:

The cleanliness of the property is great. Overall experience was wonderful

2025-09-03 • via Nuitee
L
Lynn • partner
10
Pros:

Hotel in new condition and very clean. Great location for Tanglewood venue.

2025-09-01 • via Nuitee
M
Mary • partner
10
Pros:

Bright new hotel with very friendly and helpful staff.

2025-09-01 • via Nuitee
R
Robert
10
Pros:

Had a great relaxing time!

2025-09-01 • via Nuitee
T
Tabetha • family
10
Pros:

Very nice

2025-08-29 • via Nuitee
V
Verified traveler
10
Great place to stay
Pros:

Great location easily accessible to Norman Rockwell museum, Naumkeag, the Mount, and other key sites in the area. Brand new hotel with well thought out modern design. Very clean. Friendly accommodating staff. I highly recommend this hotel.

2025-08-29 • via Nuitee
B
Brian
8
Pros:

Do hotel, very clean we had a great day

2025-08-26 • via Nuitee