Staybridge Suites Minneapolis-Maple Grove by IHG

Hotels
Staybridge Suites
8.8 (126 reviews)
7821 Elm Creek Boulevard , Maple Grove , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Comfortable
Delicious Breakfast
Friendly Staff
Beautiful Accommodations
Cons:
Hot Tub Broken
Coffee Maker Issue
Concerns about Cleanliness

Categories

Cleanliness
7.8
Not as clean or well renovated as other IHG properties I’ve stayed at.
Service
9.3
The staff was very nice and responded promptly to messages.
Location
9.3
Location was perfect for visiting my son.
Room Quality
8.8
Suite was large and clean.
Amenities
8.8
Amenities were good with a nice courtyard and breakfast options.
Value for Money
8.3
I feel the price is high.
Food and Beverage
9.3
The breakfast was excellent with a good variety.
Overall Experience
8.8
Overall experience was positive despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:53

Property Description

Convenient Location and Amenities
Situated near Interstate 94 and The Shoppes at Arbor Lakes, our hotel offers easy access to downtown Minneapolis. Enjoy our 24-hour gym and complimentary Wi-Fi during your stay.

Spacious Suites with Fully Equipped Kitchens
Relax in our classic suites featuring cable TV, a DVD player, and a kitchen with modern appliances. Cook your favorite meals with the 2-burner stovetop, full-size refrigerator, and dishwasher provided in each suite.

Relaxation and Recreation
Unwind in our indoor pool and jacuzzi or make use of the sports court and BBQ facilities on-site. Start your day with a delicious hot breakfast served daily. Explore nearby attractions like Fish Lake Regional Park and Elm Creek Park just a short drive away.

Book your stay at Staybridge Suites Minneapolis-Maple Grove for a memorable and comfortable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 126 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
C
Chris solo_traveller us
6
Pros:

Location was a nice neighborhood and short 20 minute drive to both bowling alleys our daughter was competing in.

Cons:

We were without a refrigerator in our room for 2 days and had to ss a bunch of food we just bought for our 9 day stay

2026-07-18 via Nuitee
L
Lee couple us
9
We will be back!
Cons:

Ice was a major issue. There was no central ice machine, and the refrigerator in the room did not produce enough ice fast enough.

2026-07-16 via Nuitee
R
Rebecca family_with_children us
5
Musty smelling room. Not clean. Not enjoyable.
Pros:

Good location. Coffee shop just a few buildings down. Numerous restaurants and shops nearby. Parks are within 15-20 minutes drive.

Cons:

Our room was SUPER musty and damp. It didn’t seem clean. Not to say that I don’t think they cleaned it. But one of the bathrooms stunk from a wet musty smell. The wall next to the toilet needs a scrub. There’s a dirty plunger in the bathroom. Carpets are coming up at the transition pieces at the bathrooms. Bathroom doors are peeling. Both shower rods were not in good shape. One was peeling and the other glass shower door wouldn’t stay closed because one side of the upper track is coming out of the wall. And I had to kill five spiders / bugs while staying there. You know when you walk into a hotel room and you can just feel that it wasn’t deep cleaned. Thats what this room felt like overall. And I know this for a fact because the next night following this stay, we were at a different hotel and our room was clean and not falling apart. And we could actually enjoy it time in this other hotel room because we weren’t tip toeing around like we were trying to avoid anything unsanitary. It was not worth $900. In incredible upset at that. The second hotel that actually was clean cost the same. That one was worth $900. This one absolutely not. It was a huge waste of our hard earned money and made it vacation less enjoyable. I don’t understand how this hotel has a 9 rating for cleanliness. It’s not. The second hotel we stayed at was. But this was like a 6.5. It was really uncomfortable to stay here and we won’t stay again. I did not get what I paid for.

2026-07-11 via Nuitee
F
Felicitas family_with_children us
8
2026-07-10 via Nuitee
W
William couple gb
7
A decent place to stay over
Pros:

Breakfast was good

2026-07-07 via Nuitee
M
Myesha couple us
10
Excellent I’ll stay here everytime !
Pros:

Everyone at the front desk was so helpful and polite!

Cons:

Nothing my ice machine just didn’t work in the room but they brung us some up .

2026-06-23 via Nuitee
P
Patience family_with_children us
8
Pros:

breakfast was great

Cons:

the staff didnt seem like he wanted to serve me

2026-06-20 via Nuitee
M
Mullen solo_traveller us
10
Pros:

There was a young lady Alia at the desk and she was amazing. I had many questions and needed a lot of help.. She was very helpful with everything I needed.

Cons:

EVERYTHING WAS GREAT.

2026-06-17 via Nuitee
B
Barbara couple us
8
Staff was efficient, friendly, helpful, room was nice and had everything we needed
Pros:

Clean, comfortable good location around restaurants, shopping if you need it

Cons:

NOT dealbreakers in any way-
FYI it can be a walk to the room
( I loved it, helped get my steps in)

Would have loved cooked oatmeal for breakfast

2026-06-10 via Nuitee
M
Mike couple us
8
Good, not great.
Pros:

Rooms were modern, clean and comfortable.
Staff at the desk Dmytro was great.
Hotel was quiet.

Cons:

The Air Conditioner system in the room was sooooo loud that it was hard to sleep and it kicked in and out a lot waking us up throughout the night.

2026-06-08 via Nuitee
L
La’Von solo_traveller us
10
2026-06-01 via Nuitee
R
Robert couple us
8
2026-05-31 via Nuitee
C
Chuyon solo_traveller us
8
2026-05-29 via Nuitee
K
Kori family_with_children us
9
Pros:

Location, friendly

Cons:

Little Noisy

2026-05-25 via Nuitee
K
Kathleen couple us
10
2026-05-24 via Nuitee
T
Takaya solo_traveller jp
10
2026-05-24 via Nuitee
S
Stephanie couple us
9
2026-05-06 via Nuitee
L
Laurie solo_traveller us
8
Pros:

Loved the large bathroom & the space in the lvg rm...and tv was good

Cons:

Fridge defrosting all the time...bed was
Soft and noisy noisy hallways...kids running up & down screaming & yelling
Banging & hitting hall walls...felt like A motel 6 not a supposed luxury hotel

2026-04-29 via Nuitee
T
Tim family_with_children us
10
2026-04-16 via Nuitee
T
Tina extended_group us
6
2026-03-16 via Nuitee