Futian Shangri-La, Shenzhen

Hotels
•
Shangri-La Group
9 (909 reviews)
4088 Yi Tian Road, Futian District, Shenzhen 518048 China , Shenzhen , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Excellent breakfast variety
Cons:
Cigarette smell in hallways
High coffee prices

Categories

Cleanliness
8.14
There were mentions of smoke odors in some rooms, which negatively impacted cleanliness.
Service
9.61
Overall positive comments about staff being extremely helpful and polite.
Location
9.65
Multiple reviews praised the hotel's location near transport and other amenities.
Room Quality
9.1
Rooms described as clean and spacious, with some mentioning needed updates.
Amenities
9.13
Superb facilities and strong positive sentiments regarding recreational offerings.
Value for Money
8.09
Food pricing and room prices mentioned as somewhat excessive, impacting value perception.
Food and Beverage
9.14
Breakfast and dining options received high praises, especially for variety and quality.
Overall Experience
9.11
Most guests expressed a highly positive overall experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:18

Property Description

Luxurious Accommodation

The Futian Shangri-La Hotel Shenzhen, standing tall at 40 stories in the heart of Futian District, offers spacious rooms with stunning city skyline views. Each room is elegantly furnished with modern amenities, including a 35-inch LCD TV, walk-in wardrobe, and a luxurious marble bathroom with a TV embedded in the mirror.

Exceptional Facilities

Guests can unwind at the hotel's heated indoor pool, outdoor tennis court, and CHI, the Spa at Shangri-La, offering rejuvenating massages. For business travelers, there is a well-equipped business center, while laundry and valet services ensure a hassle-free stay.

Culinary Delights

Indulge in a culinary journey at the hotel's diverse dining venues. From international buffets at Café Zen to authentic Chinese delicacies at Shang Garden and Seventh Son Restaurant, there is a dish to satisfy every palate. Complete your day with handcrafted cocktails and light bites at the Lobby Lounge.

Book your stay at Futian Shangri-La Hotel Shenzhen for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Adults stay for CNY 408 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 909 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.11
K
Kerstin • solo_traveller • de
10
Ich komme gerne wieder!!!
Pros:

Ich habe als Alleinreisende ein sauberes und komfortables Hotel, für den Start meiner 4-wöchigen Rundreise, gesucht und im Shangri-La gefunden und weil es so super war, nochmals als Ende meiner Reise gebucht.
In allen Abteilungen sehr freundliches Personal und ein einmalig tolles Frühstück mit einer grandiosen Auswahl an internationalen Speisen. Die Küche dort ist TOLL👍
Das Hotel liegt direkt am Futian Bahnhof, somit konnte ich alle wichtigen Öffis nutzen, auch Richtung Hongkong. Zudem habe ich während eines mehrtägigen Ausflugs einen Teil meines Gepäcks dort deponieren dürfen, dieser Service ist sehr praktisch und bequem.
Und… beeindruckend… war für mich der Cappuccino Roboter in der Empfangshalle.
Danke für die tolle Zeit in Shenzhen.

Cons:

-

2026-04-03 • via Nuitee
C
Chris • family_with_children • hk
10
A great place for a weekend getaway.
Pros:

The gym, pool and sauna areas are great, and the restaurant does a super dinner buffet and breakfast.

2026-04-03 • via Nuitee
A
Angela • couple • au
10
Excellent hotel!
Pros:

Everything - clean and spacious rooms. Bed and pillows were super comfortable and the gym is extremely well equipped for a hotel gym. They even have steam room, dry sauna, cold plunge and spa available. Breakfast had plenty of choices.

Cons:

Nothing

2026-03-31 • via Nuitee
A
Andrew • couple • hk
9
2026-03-30 • via Nuitee
P
Papazoglou • extended_group • gr
10
2026-03-28 • via Nuitee
A
Antonello • solo_traveller • it
10
2026-03-26 • via Nuitee
L
Luis • solo_traveller • es
8
Buen desayuno, depósito excesivo
Pros:

La ubicación y el desayuno

Cons:

2000 yuanes de depósito que te retienen una semana por la cara

2026-03-26 • via Nuitee
C
Ching Wah • extended_group • au
9
2026-03-23 • via Nuitee
S
Sergei • couple • ru
5
Pros:

Отель отличной. В китайском стиле. Большие удобные номера. Отдельный гардероб. Удобная кровать. Красивый вид из окон. Завтрак хоть и в китайском стиле но можно выбрать что поесть. Удобный паркинг !

Cons:

Долгая регистрация заезда ! Некоторые сотрудники долго работают. Прошел уже почти месяц но депозит так и не вернулся. Просьба связаться со мной по этому вопросу !

2026-03-21 • via Nuitee
J
Juan Nicolas • family_with_children • ar
9
2026-03-19 • via Nuitee
C
Charles Mak • family_with_children • hk
7
Pros:

房間清潔

2026-03-18 • via Nuitee
A
Aleks • couple • ru
10
2026-03-17 • via Nuitee
A
Aleks • solo_traveller • ru
10
2026-03-17 • via Nuitee
P
pierre • solo_traveller • fr
8
2026-03-16 • via Nuitee
A
Agata • solo_traveller • pl
9
Wspaniały hotel, obsługa uprzejma, bardzo wygodne łóżka i poduszki
Pros:

Wspaniały hotel

Cons:

Już nieco stare meble i nie do końca czysta wykładzina. Na śniadanie zbyt mały wybór serów i szynek.

2026-03-15 • via Nuitee
M
Mustafa Yigit • couple • al
9
2026-03-14 • via Nuitee
S
Sebastien • couple • hk
9
2026-03-14 • via Nuitee
J
JOSE IGNACIO • family_with_children • es
9
Pros:

Ubicación, desayuno

2026-03-13 • via Nuitee
M
Matthias • solo_traveller • de
7
Okay, but no again
Pros:

The Location is very centralised, good and modern neighbarhood

Cons:

The food was poor. Breakfast was okay but for a Shangri La poor. Would Not go again. There Are better Choices in Shenzhen.

2026-03-12 • via Nuitee
M
Marco • solo_traveller • ch
10
2026-03-11 • via Nuitee