Futian Shangri-La, Shenzhen

Hotels
•
Shangri-La Group
9 (1017 reviews)
4088 Yi Tian Road, Futian District, Shenzhen 518048 China , Shenzhen , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Excellent breakfast variety
Cons:
Cigarette smell in hallways
High coffee prices

Categories

Cleanliness
8.14
There were mentions of smoke odors in some rooms, which negatively impacted cleanliness.
Service
9.61
Overall positive comments about staff being extremely helpful and polite.
Location
9.65
Multiple reviews praised the hotel's location near transport and other amenities.
Room Quality
9.1
Rooms described as clean and spacious, with some mentioning needed updates.
Amenities
9.13
Superb facilities and strong positive sentiments regarding recreational offerings.
Value for Money
8.09
Food pricing and room prices mentioned as somewhat excessive, impacting value perception.
Food and Beverage
9.14
Breakfast and dining options received high praises, especially for variety and quality.
Overall Experience
9.11
Most guests expressed a highly positive overall experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:18

Property Description

Luxurious Accommodation

The Futian Shangri-La Hotel Shenzhen, standing tall at 40 stories in the heart of Futian District, offers spacious rooms with stunning city skyline views. Each room is elegantly furnished with modern amenities, including a 35-inch LCD TV, walk-in wardrobe, and a luxurious marble bathroom with a TV embedded in the mirror.

Exceptional Facilities

Guests can unwind at the hotel's heated indoor pool, outdoor tennis court, and CHI, the Spa at Shangri-La, offering rejuvenating massages. For business travelers, there is a well-equipped business center, while laundry and valet services ensure a hassle-free stay.

Culinary Delights

Indulge in a culinary journey at the hotel's diverse dining venues. From international buffets at Café Zen to authentic Chinese delicacies at Shang Garden and Seventh Son Restaurant, there is a dish to satisfy every palate. Complete your day with handcrafted cocktails and light bites at the Lobby Lounge.

Book your stay at Futian Shangri-La Hotel Shenzhen for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Adults stay for CNY 408 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1017 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.11
Y
Yien Ping • solo_traveller • sg
10
Pros:

quiet and peace

2026-06-04 • via Nuitee
M
María Del Carmen • couple • do
10
Shenzhen otra maravilla de China
Pros:

Muy bien ubicado , sales de la estación de trenes y ahí esta el Hotel a 10 metros. La habitación muy amplia, clara, todo extremadamente limpio, las camas muy cómodas, la atención de todo el personal es excelente, muy elegante, el lobby maravilloso . Los arreglos florales muy bellos. Servicio de taxis excelentes . El desayuno FANTASTICO, la atención INMEJORABLE. China no deja de sorprender .

2026-06-03 • via Nuitee
M
Manuela • couple • br
10
2026-06-01 • via Nuitee
L
LAI CHONG JANNY • couple • hk
10
服務好地方簡潔👍
Pros:

環境優雅

Cons:

沒有

2026-05-31 • via Nuitee
Y
Yves • solo_traveller • fr
8
Pros:

L'emplacement et les équipements (piscine)

Cons:

l'accès aux repas, l'attente et la sur-population.

2026-05-31 • via Nuitee
C
Casual Tourist • family_with_children • us
9
Great location, good staff, hope the curtain can blackout light
Pros:

Excellent location: right in the center of Shenzhen. Close to Futian train station. The room was quiet and the staff were helpful. The breakfast was great.

Cons:

The curtain couldn't blackout all light. They leak on top and bottom. Not best for sleep quality for those are sensitive to light.

2026-05-30 • via Nuitee
G
Guillaume • solo_traveller • fr
8
Pros:

Location, breakfast, view

Cons:

Old furniture and room. Dirty windows. Toilet in the bathroom (not separated)

2026-05-30 • via Nuitee
S
SIMA • couple • il
9
2026-05-30 • via Nuitee
A
Alan • couple • us
10
Pros:

Everything was excellent.

2026-05-29 • via Nuitee
S
Steven • solo_traveller • us
10
2026-05-29 • via Nuitee
K
Kavala • extended_group • au
10
Stunning hotel in an amazing location, wonderful staff.
Pros:

One of the most beautiful hotels I have ever stayed in. The location is amazing. Staff are wonderful.

2026-05-28 • via Nuitee
K
Kille • couple • at
10
2026-05-26 • via Nuitee
Y
YU • couple • jp
6
2026-05-25 • via Nuitee
A
Adnan • couple • ae
8
İyi bir hotel
Pros:

Güzel

Cons:

İyi

2026-05-25 • via Nuitee
S
Samy • solo_traveller • fr
10
2026-05-24 • via Nuitee
Y
Youn Soo • family_with_children • hk
10
Pros:

Location
Hospitality of staffs
Lounge service

Cons:

NA

2026-05-20 • via Nuitee
A
Andrea • solo_traveller • it
7
Pros:

The location is perfect

Cons:

The breakfast was served in a space too small for the number of guests

2026-05-18 • via Nuitee
N
Nick • couple • nl
9
2026-05-18 • via Nuitee
D
Dzhambul • solo_traveller • kz
10
2026-05-18 • via Nuitee
M
Mario • family_with_children • it
9
2026-05-17 • via Nuitee