Komo Pod Hotel

Hotels
6.7 (991 reviews)
12 Andre Street , London , gb

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Concierge service
Express check-in
Free wired internet
Internet access

Review Highlights

Pros:
Value for money
Location
Cons:
Cleanliness issues
Communication problems

Categories

Cleanliness
4.35
Showers weren’t really kept clean; the overall hygiene was questioned.
Service
7.82
Most staff were working hard to clean before check-in but communication was lacking.
Location
7.86
Location was nice and within walking distance, but some mentioned feeling unsafe at night.
Room Quality
5.31
Room quality was poor; issues with humidity, air conditioning, and overall build quality were noted.
Amenities
5.34
Mentioned amenities were basic; issues with towel quantity and no mirrors in front of sinks.
Value for Money
7.3
Exceptional value for money noted, though many guests had serious concerns.
Food and Beverage
8.84
Not mentioned directly, assumed standard quality for this hotel tier.
Overall Experience
6.82
Mixed feelings; some guests had negative experiences while others found good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:44

Property Description

Convenient Location
Located just 2.8 km from Victoria Park, Komo Pod Hotel offers easy access to popular attractions like Brick Lane and Liverpool Street Underground Station.

Modern Amenities
Enjoy free WiFi, concierge services, and express check-in and check-out at the non-smoking property.

Nearby Attractions
Explore Sky Garden and Stratford City Westfield, situated just 6 km from the capsule hotel.
Ready to experience all that Komo Pod Hotel has to offer? Book your stay now!

Important information:

This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

6.7
Based on 991 reviews
Cleanliness: 4.35
Service: 7.82
Location: 7.86
Room Quality: 5.31
Amenities: 5.34
Value for Money: 7.3
Food and Beverage: 8.84
Overall Experience: 6.82
D
Damien solo traveller ie
1
Bad
2025-08-01 via Nuitee
J
Jodie young couple nz
1
They don't exist anymore...
Pros:

I arrived to the accommodation and the signs were gone, the key code didn't work and then another building occupant told me that Komo Pods had just up and left without any warning or explanation to guests ect. I even got the confirmation and instruction message that day!

Cons:

That the shutdown without telling us.

2025-08-01 via Nuitee
A
Anonymous young couple gb
1
Bad
Pros:

DO NOT BOOK, THIS ACCOMODATION IS NO LONGER THERE

2025-07-29 via Nuitee
V
Van solo traveller nl
8
You get what you pay for, facilities are nice.
Pros:

Location was nice and everything was within a nice walking distance. Staff was nice and was working hard to clean everything before check in.

Cons:

Mostly the other guests did not have any manners when it came to getting up early in the morning. They were talking (screaming) loudly at 4/5 am, dropped a lot of their items and did not
Think of anyone in the other pods which i found to be a bit odd. Showers weren’t really kept clean for as far as I noticed.

2025-07-29 via Nuitee
T
Thomas solo traveller gb
8
Comfortable, well-equipped and easily reachable by public transport.
Pros:

The pod bedroom was well kitted-out with a lamp, a power socket and a expelair style fan as well as an oscillating fan. The checking-in process was straightforward. While I was there (not on a weekend which could be a factor) it was very quiet so I had a good quality of sleep. Exceptional value for money.

Cons:

I had a change of room/pod/door codes email a couple of hours before arriving which was a little disconcerting considering some of the other reviews mentioning other people being in their pod when they arrived. The area is a little iffy and some people might feel unsafe at night in the streets. Also the vending machine did not sell padlocks, as a previous response by the owner to a review had stated, so make sure to bring your own if you want to use the lockers.

2025-07-27 via Nuitee
S
Shannon young couple gb
1
Has gone bust
Pros:

Nothing! It’s shut down! Turned up to an empty building

Cons:

Everything, it’s closed down

2025-07-27 via Nuitee
A
Alex group gb
9
Great place to stay in London for the night.
Pros:

Value for money, location, cleanliness and linen was supplied.

Cons:

A second usb charger in the pod would be useful. Not being able to contact staff when locked out my pod.

2025-07-26 via Nuitee
S
Samuel young couple fr
1
Health risk and forced eviction
Pros:

There was a USB plug inside the pod.

Cons:

We booked 3 nights at Komo Pods Hackney and it was a complete disaster.
The room was extremely humid — so much that our towel never dried — and the air was unhealthy. I developed a sore throat within a day. On the third morning, at 7:35 AM, a staff member suddenly woke us up and told us to leave within 25 minutes for “health security reasons.” No prior warning, no written explanation, no refund, and the owner never replied to our messages.
The location felt unsafe. Inside, the lighting was harsh: big cold white neon lights on 24/7. The pod door didn’t close properly, so we had the light shining in our faces all night. The pod shakes when someone walks in the room. There was only one towel for two people. The duvet was too small. The air conditioning was on full blast all day and night, making it cold despite mild temperatures outside.
The shower was stuck at 40°C. There were no mirrors in front of the sinks. The toilet seats were all broken. There were three different door codes to remember, which was unnecessarily complicated. The pillow was terrible, the general build quality was awful, and the constant noise from trains passing overhead made it worse.
To top it all off, there were signs everywhere begging for 5-star TripAdvisor reviews in exchange for a free night — a clear red flag.

Avoid this place at all costs.

2025-07-25 via Nuitee
L
Louise with friends gb
8
Very good
2025-07-25 via Nuitee
N
Natalya solo traveller gb
9
Superb
2025-07-21 via Nuitee
A
Anonymous solo traveller ch
7
Good
Pros:

Ruhige Lage

Cons:

WC Flushing not working

2025-07-20 via Nuitee
A
Abigail solo traveller gb
10
Awesome place and staff. Pods are cool
Pros:

The decor was nice. It was clean, good value for money. And the staff were super friendly, especially Daniel who helped me so much over the phone with directions, he went above and beyond. it's pretty quiet on an evening, i didn't feel awkward sharing a room with people either i didn't see that much of them. Ill definitely go back again

Cons:

How hot it was in the pod but that can't be helped its nobody's fault obviously There is a fan in the pod and AC in the room thankfully. I was so relaxed i kept my door open for the air con

2025-07-20 via Nuitee
E
Emma solo traveller gb
6
Pleasant
Pros:

Good concept and great value for money. Smooth stay.

2025-07-20 via Nuitee
J
John solo traveller ro
2
Not for me.
Pros:

Location was fine, although it's down a pretty shady Hackney street with drinkers congregating outside some sort of a lock-up bar.

Cons:

Code for the front door didn’t work. The contact number by the door wasn't working. The email told me to liaise with Booking.com. So why put a contact number by the door? Luckily, the Booking.com page had a message with codes that were different from the ones the owners emailed. Just confusing.
Only one toilet cubicle. If there were others, I didn’t find them. Neither did the two people queuing with me later.
The ‘room’ is basically a bunk bed in a wooden box. There is a light and small fan above the bed, and a single power point. To enter, you climb steps on a vertical ladder then crawl in. There's no room for luggage or clothes when undressing, so you’re sharing a bed with your luggage and your charging devices.
In the pod, I got a call from the contact number I’d requested earlier. He said he’d got a call from this number. It was all very cloak and dagger.
I’m not a big person, and I was travelling light, so I managed for the first of my two nights. However, if you’re looking for a longer stay, dislike enclosed spaces, struggle to make late night toilet trips going down a ladder facing forwards, or have any luggage, beware. I didn’t try the showers - it was tricky enough getting undressed in the box. (Calling it a pod suggests the state-of-the-art Japanese affairs. This was not one of those.) I jumped ship for the second night and booked a much more comfortable place in Kensington.
The contradictory door codes and the situation with the contact number were red flags. Frankly I’m surprised that the accommodation/toilet allocation meets the standards required, but maybe I’m wrong. Regardless, only book this if you're on a tight budget and not too fussy about sleeping in a box. The lock to the ‘pod’ didn’t look like it would survive a sturdy yank, something I did consider after struggling with the cheap key-code lock.
I was swayed by the multiple positive reviews, especially regarding comfortable beds. (Mine was functional at best.) Never again.

2025-07-18 via Nuitee
S
Shreenaa review category business travellers in
8
Very good
2025-07-16 via Nuitee
K
Kaixin solo traveller cn
10
Exceptional
2025-07-14 via Nuitee
M
Mark solo traveller gb
7
Good
2025-07-13 via Nuitee
P
Preetham solo traveller de
8
Komo Pods is a decent place to stay. While the pods can be a bit bigger, they still serve the purpose. The staff were ve
Pros:

The property is not too far from the city and the staff was excellent.

Cons:

The pods can be a bit more bigger.

2025-07-12 via Nuitee
M
Malcolm solo traveller gb
8
Good location and a good night's sleep assured.
Pros:

As always the Pod blocks out the noise of other guests in the dormitory. Check in information sent in good time and easy process. Provision of towel and shower gel in cubicles a real bonus.

Cons:

The USB slot was loose in my pod and wasn't working. This was crucial for fan operation (bear in mind we were having a heat wave) and charging phone overnight. Reported on arrival on Thursday and they said they would try and get maintenance out. Still not sorted when I left Saturday morning.
This has my only gripe across 4 visits though.

2025-07-12 via Nuitee
L
Lucia young couple it
1
Bad
Pros:

La stanza era occupata, camera in overbooking

Cons:

La stanza era occupata, camera in overbooking

2025-07-12 via Nuitee