Shangri-La Phnom Penh

Hotels
•
Shangri-La Hotels and Resorts
9.6 (7 reviews)
Village No14, Sam Dach Hun Sen Rd., Tonle Bassac Commune, Chamkarmorn Dist, Phnom Penh, 120101 , Phnom Penh , KH
855-23-913 888

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Health or beauty spa nearby
Proposal/romance packages available
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Annual carbon offsets
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms

Categories

Cleanliness
9.41
Standard quality for this hotel tier.
Service
9.99
Warm welcome by the staff and friendly responses noted.
Location
9.42
Standard quality for this hotel tier.
Room Quality
9.87
Nice room with comfortable bed.
Amenities
9.4
Standard quality for this hotel tier.
Value for Money
9.36
Standard quality for this hotel tier.
Food and Beverage
9.41
Standard quality for this hotel tier.
Overall Experience
9.98
Highly recommend based on the overall positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:49

Property Description

Luxurious Spa and Recreational Amenities:
Indulge in massages, body treatments, and facials at the spa, relax at the outdoor pool, sauna, or fitness center.

Culinary Delights and Dining Options:
Savor delectable dishes at 5 restaurants or opt for 24-hour room service. Unwind with a drink at the poolside bar.

Modern Comforts and Event Spaces:
Stay connected with complimentary Wi-Fi, enjoy Smart TVs, and rainfall showers in each of the 303 rooms. Explore 12379 sq ft of event space for gatherings.

Pamper yourself at Shangri-La Phnom Penh and elevate your stay with our top-notch amenities and services - book now for a luxurious experience!

Important information:

  • Pool access available from 9:00 AM to 6:00 PM.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Transportation

    Car required

Location

Guest Reviews

9.6
Based on 7 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.42
Room Quality: 9.87
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 9.98
A
ALVIN
10
Pros:

Warm welcome by the staff. Nice room with comfortable bed. Highly recommend

2025-10-02 • via Nuitee
J
JINPYO
10
Pros:

I was impressed by the friendly response of all staff

2025-08-04 • via Nuitee
S
Suhaa • partner
10
Pros:

Rather new and still getting their way around a Shangrila but nice they’re ready this will be awesome!!!

2025-07-25 • via Nuitee
K
Kelly • family
10
Pros:

Clean and the staff’s is very nice.

2025-04-22 • via Nuitee
N
Nickole
10
Pros:

Everything, it was a very nice and welcoming stay.

2025-03-22 • via Nuitee
H
Harry • partner
10
Pros:

The staff was exceptionally welcoming and friendly. They went over and beyond to ensure that we were happy. Starting with the concierge on arrival and the receptionists on the 49th floor as well as the entire dining experience on the 48th floor for both the breakfast and dinner services. There was a wide variety of food options for breakfast. We decided to have dinner and breakfast every day at the Shangri La during our stay because of the presentation, taste, sanitary, and attention to details by the staff who were very friendly and thoughtful.
This stay will remain as a special reminder of the kind and hospitable people of Phnom Penh and Cambodia in general.

2025-03-13 • via Nuitee
S
Steven
6
Pros:

Booked a Club level room but found out at check in the hotel is new and will not have a Club Lounge for months. Expedia should NOT have offered a higher priced room when the amenities paid for are NOT available. The hotel offered a few bite size snacks a a drink...hardly a club experience.

Hotel is nice but staff is new and service suffered. Location is a bit remote but I've found that the case with many of the larger chain hotels. I like Shanghai La hotels and will continue to stay at other locations but not here.

2025-02-27 • via Nuitee