Hotel Il Mercante di Venezia

Hotels
8.3 (1339 reviews)
Via Cannaregio 379 - Calle della Misericordia , Venice , it

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Breakfast needs improvement
Cleanliness issues

Categories

Cleanliness
7.89
Several mentions of cleanliness issues, such as table cleanliness during breakfast.
Service
9.06
Many reviews highlight excellent customer service and staff attentiveness.
Location
9.1
Repeated praise for the hotel's convenient location near transport links.
Room Quality
8.05
Rooms described as charming and comfortable, though some small.
Amenities
7.58
Limited breakfast options and some maintenance issues raised.
Value for Money
8.54
Value reflected positively in the ratio of service quality to cost.
Food and Beverage
7.59
Breakfast needs improvement, with mentions of a lack of variety.
Overall Experience
8.56
Positive sentiments about overall stay experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:38

Property Description

Historic Venetian Charm
Experience the allure of 18th-century Venetian décor at Il Mercante di Venezia, located a stone's throw away from Santa Lucia Train Station.

Vibrant Neighborhood
Immerse yourself in the lively atmosphere of Lista di Spagna, bustling with shops, cafés, and restaurants, right at your doorstep.

Entertainment and Convenience
Enjoy exclusive discounted rates at the nearby Casino of Venice and easy access to water-bus stops just 50 meters away.

To indulge in a stay filled with historic charm, entertainment, and convenience, book your room at Hotel Il Mercante di Venezia now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1339 reviews
Cleanliness: 7.89
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.56
A
Alain • couple • lu
8
2026-08-07 • via Nuitee
T
Talita Rodrigues Santana • family_with_children • it
8
2026-08-07 • via Nuitee
J
Juanita • couple • co
10
Espectacular
Pros:

Muy buena atención, delicioso el desayuno, muy amable todo el personal

2026-08-05 • via Nuitee
V
Vibeke • solo_traveller • dk
5
Middelmådig hotel
Pros:

Personalet i receptionen og ved morgenmaden var super søde og imødekommende

Cons:

Ingen kaffe på værelset.
Middelmådig morgenmad,
Hotellet fremstår slidt.
Badeværelset med revner og snavs. Ingen holder til bruser og ingen prop til badekarret.
Natlampen er ved at falde ud af væggen

2026-08-05 • via Nuitee
M
Mipt73 • solo_traveller • es
7
Pros:

La ubicacion

Cons:

El baño

2026-08-04 • via Nuitee
M
Mipt73 • solo_traveller • es
8
Pros:

La ubicacion

Cons:

El baño

2026-08-04 • via Nuitee
M
Mipt73 • solo_traveller • es
7
Pros:

La ubicacion

Cons:

El baño

2026-08-04 • via Nuitee
R
Robert • family_with_children • lt
9
2026-08-03 • via Nuitee
B
Bruno • couple • br
10
Pros:

Localização é perfeita. Logo na entrada de Veneza. Muito fácil de chegar.
Equipe de funcionários muito atenciosos.

Cons:

Estilo antigo como a grande maioria dos hotéis europeus.

2026-08-03 • via Nuitee
H
Hsin Jung • extended_group • tw
8
Pros:

員工親切熱心

Cons:

小巷夜晚時比較可怕

2026-07-23 • via Nuitee
P
Patricia • couple • fr
8
2026-07-23 • via Nuitee
L
LEANDRO • family_with_children • br
7
Pros:

Dos funcionários

Cons:

Instalações e escadas com malas

2026-07-21 • via Nuitee
R
Risa • family_with_children • kr
9
Good location with no need to walk up the bridge stairs or carry the baggage via boats. Kind staff.
Pros:

You don't need to cross the bridge (with lots of stairs) to arrive at this hotel from the train station. I chose this hotel mainly for this reason and I'm glad I made the right choice. You can go on foot almost everywhere in Venice, but being close to the water taxi added convenience. My daughter realized after checking out that she had left her cellphone. We left our baggage at the hotel but were in Murano. When I called the hotel to find her phone, as FindMy said that it was in the hotel, the receptionist said the room had been cleaned and nothing had been found. When I told her that my daughter said she had left it on the bed, the receptionist literally sought through the bedsheets they removed from beds to wash, found the phone and called back to tell me "I found it. Don't worry. Enjoy your day and pick it up when you can!" You know 2 things for sure 1. They are SUPER KIND 2. They maintain their bedsheets clean.

Cons:

Everything was convenient. There's a few steps of stairs to walk up with the baggages, but the male receptionist helped carry them up.

2026-07-21 • via Nuitee
S
Simon • solo_traveller • gb
9
Would use again 😀
Pros:

Great location - nice staff

Cons:

Location - clean - great breakfast

2026-07-21 • via Nuitee
A
Alexander • extended_group • ie
10
2026-07-21 • via Nuitee
M
Meritxell • solo_traveller • es
8
2026-07-20 • via Nuitee
S
Sarah Eva • couple • ca
8
L’hôtel ha un eccellente posizione, con una reception molto accogliente
Pros:

Il personale è stato molto accogliente

Cons:

Il balcone

2026-07-20 • via Nuitee
M
Margit • solo_traveller • at
9
2026-07-19 • via Nuitee
P
pettersson • solo_traveller • se
10
Pros:

Den vänliga och serviceinriktade personalen var toppen. Trevligt rum och en frukost över förväntan. Att hotellet är mindre gav det en personlig och charmig touch. Kommer absolut tillbaka.

2026-07-19 • via Nuitee
V
Viviana • solo_traveller • ar
9
Pros:

La amabilidad de el personal y su ubicación

Cons:

el desayuno podía ser más completo

2026-07-19 • via Nuitee