Family room near Queen Mary College

Hotels
5.4 (207 reviews)
98 Hamlets Way , London , gb

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Facilities

Free wired internet
Internet access
Japanese garden
Non-smoking rooms
Non-smoking throughout
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Property cleaned by professional cleaning companies

Review Highlights

Pros:
Good location
Attentive host
Cons:
Lack of cleanliness
Fraudulent practices by host
Poor amenities

Categories

Cleanliness
2.15
Several reviews indicate a lack of cleanliness and hygiene.
Service
7.15
Mixed feedback regarding service; however, one host was noted as attentive.
Location
8.15
Positive reviews highlight the convenient location close to metro and attractions.
Room Quality
4.15
Complaints about poor room conditions, including inadequate amenities.
Amenities
4.15
Issues with amenities such as no hot water and inadequate kitchenware.
Value for Money
8.15
One review reflects that the accommodation offers good value for price.
Food and Beverage
5.15
Not specifically addressed in reviews, assumed standard.
Overall Experience
4.15
A significant portion of reviews portray the experience negatively due to various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:45

Property Description

Convenient Location Near Major Stations
Modern Amenities and Shared Kitchen
Free WiFi and Shared Bathroom

To book your stay at this conveniently located hotel near major stations and modern amenities, visit us today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.4
Based on 207 reviews
Cleanliness: 2.15
Service: 7.15
Location: 8.15
Room Quality: 4.15
Amenities: 4.15
Value for Money: 8.15
Food and Beverage: 5.15
Overall Experience: 4.15
L
Lea • extended_group • hu
5
2026-01-15 • via Nuitee
K
Khan • couple • gb
1
Avoid this place. I arrived at 4 pm but was not given a room number or entry code. The main entrance code did not work,
Cons:

I had a very bad experience with this booking. I arrived at the property on 27 December around 4:00 pm, but I was never given a room number or room entry code.

The only code I received was for the main entrance, and that code did not work at all. I was locked outside the building.

I tried to contact the host many times between 4:00 pm and 10:00 pm, calling and sending messages, but there was no response. No one answered the phone or replied to my messages.

Despite this, £81 was taken from me, and I did not receive any accommodation or help. I have already reported this issue to Booking.com.

Based on my experience, this property appears unreliable and possibly fake. I do not recommend booking here.

2025-12-29 • via Nuitee
H
Hussain • couple • gb
1
Pros:

It was fraud. When i went this place, I didn’t get my room

Cons:

It was completely fraud. Even I called them but they said it’s their property

2025-12-29 • via Nuitee
T
Terje • extended_group • ee
1
2025-11-07 • via Nuitee
A
Andrea • family_with_children • it
3
Cons:

Purtroppo non ho potuto fruire dell'alloggio in quanto ho trovato delle altre persone al suo interno e sono stato costretto a prenotare una nuova sistemazione. Ok servizio booking per la politica di rimborso.

2025-10-29 • via Nuitee
C
Cynthia • couple • gb
1
Pros:

Nothing. I didn't even get the accommodation I booked for in the first place.

Cons:

Please run away from this property. The Host is fraudulent. It is no longer about poor services with property, it is now dishonest and heartless practices. I booked and paid for this property 3 weeks before check-in date. I was shocked to see a message sent around 00:24 on the date that the property was no longer available and that I should cancel the booking. I saw this message at 9am when I was already my way from Manchester to London. I thought it was a joke. I got to the property, I was told there is no accommodation that the property is now a residential property. I was left outside with my Luggages in the cold and stranded. This is disorganised all my plans. I have to pay through my nose to get another. This experience turned my journey into a nightmare. I say again, please run away from this host and any other property connected to him.

2025-09-19 • via Nuitee
R
Ronit • extended_group • ie
1
Pros:

Nothing

Cons:

No hot water at all the water heater is damaged and needs to be repaired. I asked the person he said he will get it fixed but didn’t.

2025-09-17 • via Nuitee
M
Manuel • family_with_children • es
7
2025-09-11 • via Nuitee
S
Sangita • couple • in
7
2025-09-08 • via Nuitee
A
Arjun • couple • gb
4
Pros:

It was easily accessible from mile end station

Cons:

The wifi wasn’t working at all

2025-09-04 • via Nuitee
T
Trupti • family_with_children • gb
9
Pros:

very clean bedroom, fresh bedding, clean towels, and comfirtable stay.

Cons:

someone was staying in the next to the room D is very laud and watching TV all night, going up and down until midnight. but i think that's nothing to do with property. i still enjoyed my stay at the property so i highly recommend for future stay.

2025-08-29 • via Nuitee
N
Nasir • solo_traveller • gb
10
Kamal was the best host ever !
Pros:

Kamal was amazing throughout the stay. Very attentive and made sure we had everything we needed. I’ll definitely come back

Cons:

Lovely garden. Big kitchen. Clean house. Amazing.

2025-08-28 • via Nuitee
P
Petras • couple • gb
1
2025-08-26 • via Nuitee
• couple • gb
10
Pros:

Every nice

2025-08-25 • via Nuitee
D
Daniela Guilherme • extended_group • pt
1
A pior estadia de sempre num lugar nojento e desapropriado!
Pros:

Não gostei de nada!!!! Pior alojamento em que já estive na vida!
Desde a falta de higiene aos fluídos corporais nos lençóis, ao balde do lixo com xixi, ao nojento cheiro a tabaco, foi tudo péssimo!!!!

Cons:

Foi tudo mal!

2025-08-25 • via Nuitee
N
Nóra • family_with_children • fr
9
Perfect value for money
Pros:

This accommodation is great value for money. You have all necessary facilities you need, it's clean and the staff is very friendly. It's also a good location, simple and fast to get to central London, close to Victoria park.

2025-08-23 • via Nuitee
• extended_group • gb
10
2025-08-21 • via Nuitee
P
Patrick • family_with_children • nl
3
wie hier is geweest komt niet meer terug
Pros:

locatie dicht bij metro enige pluspunt kamer was schoon en vriendelijke schoonmaker..

Cons:

dunne en versleten matrassen keuken en apparatuur oud en slechtte staat keuken tap oud tapijt en trede van trap versleten glijd bijna naar beneden stopcontacten moet je eerst een bed verschuiven voor je erbij kan toilet altijd niet schoon urine erop etc.. douches heel klein en te hoge instap voor oudere mensen ook heb je geen tv wat wel in beschrijving staat geen brand/rookmelder op de slaapkamer kamer kon een verfje gebruiken bruine plek op plafond een ventilator werkte niet

2025-08-17 • via Nuitee
G
Gwyn • solo_traveller • ph
7
2025-08-16 • via Nuitee
O
Oluwole • extended_group • gb
4
Pros:

Location

Cons:

The toilet is not in d room. And also no fan and socket is not working. There is no where to charge the phone.

2025-08-15 • via Nuitee