Four Points by Sheraton Chennai OMR

Hotels
Four Points by Sheraton
7.3 (916 reviews)
# Survey No. 169, Plot No. 1B & 1 A Rajiv Gandhi Salai Kumaran Nagar,Sholinganallur , Chennai , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Poor food quality
Small room sizes

Categories

Cleanliness
7.35
Some cleanliness concerns were mentioned, particularly regarding the bathrooms in some reviews.
Service
8.81
Overall, the service was positively highlighted, especially by specific staff members.
Location
8.35
The location received positive mentions for its accessibility and nearby amenities.
Room Quality
7.11
Room size and quality were a concern, with multiple comments about cramped spaces.
Amenities
6.84
Limited amenities and dining options were noted, leading to a lower rating.
Value for Money
6.3
Many reviewers felt that the hotel did not provide good value for the price charged.
Food and Beverage
5.85
Food quality and variety were frequently criticized in reviews.
Overall Experience
7.82
The overall sentiment was mixed, with some guests expressing satisfaction while others raised concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:33

Property Description

Centrally located in OMR with Modern Amenities
Experience convenience at its best with our hotel strategically situated near key IT parks, SEZ's, educational hub, and shopping malls. Enjoy a comfortable stay in our 116 rooms & suites featuring Four Comfort™ Beds, perfect for a restful night's sleep.

Luxurious Facilities for Your Comfort
Indulge in our day-lit meeting spaces, relax by the rooftop pool, or stay active in our well-equipped gymnasium. Craving a delicious meal? Head to The Eatery, our all-day dining restaurant offering a delightful mix of regional and international cuisine.

Sustainability at its Core
Be a part of our commitment to sustainability by utilizing the first Electric Vehicle (EV) Charging Station in OMR, exclusively available at Four Points By Sheraton Chennai OMR. Book now for a memorable stay!

Important information:

Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.
Mandatory Gala Dinner Charges for Christmas evening - INR 1999+Taxes per person.
Mandatory Gala Dinner Charges for New Year - INR 2499+Taxes per person.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 916 reviews
Cleanliness: 7.35
Service: 8.81
Location: 8.35
Room Quality: 7.11
Amenities: 6.84
Value for Money: 6.3
Food and Beverage: 5.85
Overall Experience: 7.82
R
RAMU couple in
8
2026-03-21 via Nuitee
T
Taremwa solo_traveller ug
7
The check-in and check-out experience was a nightmare.
Pros:

Location was Easy to Find

Cons:

Check in and Check out Experience

2026-03-18 via Nuitee
A
Ashlesha family_with_children in
10
2026-03-15 via Nuitee
S
Sweety couple in
8
2026-03-12 via Nuitee
P
Prabakaran solo_traveller ae
1
Cons:

The room was smelling mould (damp smell)

2026-03-11 via Nuitee
B
BETNESOUL couple in
7
2026-03-09 via Nuitee
D
Debra couple gb
10
Good
Pros:

Friendly staff happy to help us with any queries we had

2026-03-08 via Nuitee
G
Gayathri family_with_children in
8
2026-03-08 via Nuitee
S
SANDEEP couple in
5
Disappointed. Best part was the staff. Very very courteous.
Pros:

The staff

Cons:

Does not represent Sheraton at all

2026-03-08 via Nuitee
P
Praveenchand couple za
10
Very good
Pros:

Very good

Cons:

All good

2026-03-06 via Nuitee
I
Iniyal family_with_children in
3
Worst stay in a hotel ever
Pros:

Location is the only plus

Cons:

We booked 3 rooms for our family function nearby. Initially we were given 3 rooms in 7th floor. Room number 703 had a bad fungus smell. The checkin counter person enquired if it is ok to spray room freshner. I mean comeon! We were then given a room in 803 instead which was clean. Then the other 2 rooms 710 and 711. 711 room bedsheets were not clean. I had specifically insisted for extremely clean and hygienic rooms. My parents reported the issue when we cam in late at 12am and we requested to change bedsheets. Furthermore in 710, the wash basin water does not drain. It keeps stagnating which felt disgusting while brushing teeth. Furthermore, we requested wakeup call and 2 hot coffeess for 710 and 711 at 2am. We reminded them around 12am as well before we went o sleep. Result no wakeup call and 2 coffees that were possibly the world's worst coffee anyone could have had in entire south india. M pretty sure it was just some thing like a powder mixed in water. Again we requested another hot coffee. We were given the same but this time it was hot. I M sorry to say even the architect has messed up the room design badly. Like who needs a huge dressing room when u can't even enter or leave the shower area without getting too close to the wc?. Can't you guys atleast change the swinging door to sliding. Overall a bad memory and shall never stay here ever again. And iam local to chennai. Il specially ask nobody to stay here. Final thing, at 6am they said coffee is not available.

2026-03-02 via Nuitee
D
D family_with_children in
5
2026-03-02 via Nuitee
K
Katikareddy family_with_children in
10
2026-02-27 via Nuitee
R
Rout couple in
10
2026-02-26 via Nuitee
C
C family_with_children in
8
Excellent stay & enjoyed our stay
Pros:

Good accommodation with good facilities. Some improvement can be done for the toilets especially the access doors

Cons:

All good except the toilet doors which were having some hardware issues

2026-02-25 via Nuitee
K
Kamal extended_group in
8
2026-02-23 via Nuitee
B
Bhasker family_with_children gb
10
2026-02-14 via Nuitee
S
Simon Isaac family_with_children in
10
2026-02-14 via Nuitee
T
Thufail solo_traveller in
3
2026-02-10 via Nuitee
S
Sanil solo_traveller in
7
2026-02-09 via Nuitee