Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
24-hour front desk
-
Room service
-
Terrace
-
Garden
-
Lift / Elevator
-
Luggage storage
-
Bar
-
Tour desk
-
Facilities for disabled guests
-
Meeting/banquet facilities
-
Hot tub/Jacuzzi
-
Non-smoking throughout
-
Outdoor pool
-
Sun terrace
-
Daily housekeeping
-
Designated smoking area
-
Snack bar
-
Pool with view
-
Public Bath
-
Outdoor furniture
-
Sun loungers or beach chairs
-
Sun umbrellas
-
Beach
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Physical distancing in dining areas
-
CCTV in common areas
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Rooftop Terrace with Pool, Bar, and Spa
Enjoy panoramic views and relaxation at our rooftop terrace featuring a swimming pool, bar, and spa.
Heritage Cuisine Restaurant "Irene"
Indulge in a sensory culinary experience at "Irene," our European-influenced heritage cuisine restaurant serving a fusion of flavors for breakfast.
Tropical Garden Front Desk
Experience a warm welcome surrounded by a tropical garden inspired by the Mayan Jungle at our front desk.
Book your stay at Hotel The Palm for a perfect blend of luxury, convenience, and cultural charm.
Honeymoon special amenities available upon request and proof of marriage. Available once per couple and only with documents of proof of marriage. Please contact the property for more information.
Parking spaces are subject to availability.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.
Location
Guest Reviews
La habitación es muy amplia
La habitación es excelente, cuenta con todo lo necesario.
Fue dificil conectarme a la red desde la televisión.
Las instalaciones, la habitacion muy grande y las camas super comodas, la ubicación super cerca de la playa y de la 5ta avenida
Pues en realidad nada
la habitacion... excelente¡¡
la regadera algo dispersa el agua
En general cumplió con nuestras expectativas
El desayuno es un poco básico
Su ubicación
Although a bit dated, we had a very nice stay. The rooftop pool, bar, and restaurant were a very nice touch. Location is great. Rooms are large and clean.
Precio calidad insuperable. La habitación que arrendé no estaba disponible al llegar y ellos sin preguntar mejoraron la habitación, eso se valora mucho.
Solo que usan susedaneos en las preparaciones de jugos "naturales" y no fruta o pulpa de fruta natural. Solo mejorar eso.
El desayuno es el unico punto malo ya que es demasiado básico
El desayuno muy baja calidad
Hermoso hotel precio calidad, sus habitaciones muy amplias y la mejor ubicación.
Los tragos son confeccionados con bases y no fruta natural (pero es un detalle mínimo).
El personal es lo único rescatable.
Este hotel no tiene nada que ver con el hotel que era 6 años atrás. Eviten un disgusto y busquen opciones mejores. Qué lástima, fue uno de los mejores hoteles en playa no hace tanto tiempo.
Location was good. Everything was close. Price quality, we can not ask for more. We loved the jacuzzi. The nature in the middle of the hotel is really beautiful.
Not the best toilet and there was a little smell. But if you close the door, you will not smell it.
La ubicación es buenísima
Nada
La ubicación
Las toallas se ven sucias, porque estan viejas, deben cambiarlas
Location is excellent and 5 minute walk to the beach
When we first arrived,the rooftop lounge area was not adequate to the number of rooms in the hotel. It had 7 loungers and 3 were completed broken,they had 4 umbrellas which is not enough seeing as its a rooftop pool/restaurant and bar. After we complained they bought a few other loungers and some more chairs and tables. Still needs a lot of work in the pool area for comfort of guests.
Fun, clean, in the middle of it all. Could not get better!
It was indeed a perfect value for the price.
Near to everything you need but beautiful and calm
It was indeed a perfect value for the price.
la piscina y el desayuno
el ultimo día el desayuno no tenía muchas cosas
Your guide to the flawless travel experience
Popular Countries
Get our app
