CityScape at Gentz

Hotels
7.8 (132 reviews)
331 Leslie Ranagala Mawatha , Colombo , lk

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Non-smoking throughout
Free wired internet
Self parking (surcharge)
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Review Highlights

Pros:
Helpful staff
Good food
Cons:
Unclean facilities
Safety concerns for women

Categories

Cleanliness
6.38
Multiple comments about unclean bathrooms and overall facilities indicate a lack of cleanliness.
Service
9.35
Staff was generally described as helpful and friendly.
Location
6.89
Location is seen as not safe for female travelers, impacting its rating.
Room Quality
7.34
While some reviews noted atmosphere, issues with room facilities like lack of tables and poor food preparation facilities affected the score.
Amenities
6.87
Amenities were mentioned but coupled with complaints regarding cleanliness and maintenance.
Value for Money
8.33
Some perceived value due to helpful staff but overshadowed by negative experiences.
Food and Beverage
7.88
Mixed reviews indicate decent food, but issues with service and availability were reported.
Overall Experience
9.35
Despite several complaints, many guests found aspects of their stay satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:43

Property Description

Modern Accommodation with Great Amenities

Luxurious Rooms with Balconies

Convenient Location for Sightseeing

Experience comfort and convenience at Gentz Residency & Restaurant in Colombo. Indulge in modern accommodation with air conditioning, free WiFi, and room service. Some rooms even feature a private balcony for a relaxing evening. The hotel's terrace, restaurant, and bar offer the perfect spots to unwind after a day of exploring nearby attractions like R Premadasa Stadium and Khan Clock Tower. With free private parking and proximity to Bambalapitiya Railway Station, your stay will be both enjoyable and stress-free. Book now and make your trip to Colombo unforgettable.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

7.8
Based on 132 reviews
Cleanliness: 6.38
Service: 9.35
Location: 6.89
Room Quality: 7.34
Amenities: 6.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.35
A
Alexandru • couple • ro
8
2026-02-12 • via Nuitee
M
Manmath • solo_traveller • in
10
Good value for money property at gud location.
Pros:

Location and staff behaviour.

Cons:

Mosquito.

2026-02-11 • via Nuitee
A
Atta • solo_traveller • pk
10
Pros:

Every thing is perfect

2026-02-10 • via Nuitee
P
Prasanna • couple • lk
7
2026-01-19 • via Nuitee
I
Ishak • couple • lk
7
2026-01-19 • via Nuitee
A
Andrew • solo_traveller • ca
8
Very clean reliable place in a wonderful neighborhood.
Pros:

Excellent location in a very colourful and normal everyday Colombo neighbourhood; spotless; excellent shower; very comfy bed and pillows; very helpful and friendly staff; bright and roomy; good fan and A/C.

Cons:

Wifi isn’t particularly strong and a little unreliable; there’s a bar on the top floor so it can be a little noisy (not bad tho); there’s a large very polluted canal behind the hotel which can be a little smelly; it’s not really a hotel, more a casual guesthouse so it’s a little informal and laid-back.

2026-01-15 • via Nuitee
A
Andrea Ruth Thisted • couple • dk
4
2026-01-15 • via Nuitee
A
Asad • solo_traveller • pk
9
2026-01-14 • via Nuitee
S
Sanju • couple • lk
7
.!
Pros:

It’s a really good place. The staff are very nice. The dinner is also good. Everything is neat and well arranged.

2026-01-12 • via Nuitee
S
Sally • couple • gb
10
Pros:

Very kindly allowed an early check in.

2026-01-02 • via Nuitee
Y
Yohan • couple • lk
10
2025-12-22 • via Nuitee
P
Prabodha • couple • lk
10
2025-12-12 • via Nuitee
O
Owinda • couple • lk
6
Cons:

Don’t have a proper parking.

2025-12-11 • via Nuitee
M
Muhammed • solo_traveller • mv
8
2025-12-09 • via Nuitee
H
Harriet • extended_group • gb
5
Cons:

Not a female in site. We had knocks on our door at nearly 11pm at night , we had ordered food the previous night so we thought it may be them settling the bill but a bit odd at that time . We were too scared to open the door as we dint know what we would be greated with. As two young female traveller we didnt feel safe and the area was abit doge . Overall for a man maybe its ok but females stay clear its in the name of the hotel that its an environment purposed for men only

2025-12-05 • via Nuitee
G
Gupta • couple • in
8
2025-11-23 • via Nuitee
L
Lochana • solo_traveller • lk
10
Great care
Pros:

Great value for momey.staff is really helpful.

2025-11-19 • via Nuitee
G
Golovko • solo_traveller • ua
6
2025-10-26 • via Nuitee
D
Delshad Hanefa • solo_traveller • lk
3
Pros:

Staff was good at the entrance

Cons:

The bathroom is not clean, No Breakfast it is a disaster. They also lock and keep the door until 11 am which is like killing people....
I was shown a different amount on booking and the charge was different at the entrance. Last moment without any ***ING choice we have to pay and stay in this disgusting treatment 😔😭 not recommended to anyone

2025-10-22 • via Nuitee
S
Saliya • couple • lk
8
2025-10-11 • via Nuitee