CityScape at Gentz

Hotels
7.8 (154 reviews)
331 Leslie Ranagala Mawatha , Colombo , lk

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Good food
Cons:
Unclean facilities
Safety concerns for women

Categories

Cleanliness
6.38
Multiple comments about unclean bathrooms and overall facilities indicate a lack of cleanliness.
Service
9.35
Staff was generally described as helpful and friendly.
Location
6.89
Location is seen as not safe for female travelers, impacting its rating.
Room Quality
7.34
While some reviews noted atmosphere, issues with room facilities like lack of tables and poor food preparation facilities affected the score.
Amenities
6.87
Amenities were mentioned but coupled with complaints regarding cleanliness and maintenance.
Value for Money
8.33
Some perceived value due to helpful staff but overshadowed by negative experiences.
Food and Beverage
7.88
Mixed reviews indicate decent food, but issues with service and availability were reported.
Overall Experience
9.35
Despite several complaints, many guests found aspects of their stay satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:43

Property Description

Modern Accommodation with Great Amenities

Luxurious Rooms with Balconies

Convenient Location for Sightseeing

Experience comfort and convenience at Gentz Residency & Restaurant in Colombo. Indulge in modern accommodation with air conditioning, free WiFi, and room service. Some rooms even feature a private balcony for a relaxing evening. The hotel's terrace, restaurant, and bar offer the perfect spots to unwind after a day of exploring nearby attractions like R Premadasa Stadium and Khan Clock Tower. With free private parking and proximity to Bambalapitiya Railway Station, your stay will be both enjoyable and stress-free. Book now and make your trip to Colombo unforgettable.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 154 reviews
Cleanliness: 6.38
Service: 9.35
Location: 6.89
Room Quality: 7.34
Amenities: 6.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.35
L
Luca Ji solo_traveller it
10
2026-07-14 via Nuitee
D
Delshad Hanefa solo_traveller lk
7
Can be better if they increase the overall quality of the stay. Food quality good but expensive.
Pros:

Bathroom was nice that is it

Cons:

AC Was not working proper, switches stop functioning. I ironed my clothes inside the bathroom in wet floor dangerous

2026-07-12 via Nuitee
D
Delshad Hanefa solo_traveller lk
10
Pros:

Everything

Cons:

Nothing

2026-07-06 via Nuitee
M
Mitesh couple in
10
Pros:

Value for money

2026-06-16 via Nuitee
S
SENTHIL KUMAR solo_traveller in
4
2026-06-09 via Nuitee
D
Dhanaraj couple in
6
2026-05-30 via Nuitee
K
Kathlien solo_traveller ae
8
Good location and helpful staff
Pros:

Location is nice and the staff are very helpful. Kind enough to let me check out late

Cons:

Theres leakage on my AC and my room is next to the rooftop restaurant running KTV i hope they can improve soundproofing because it is noisy

2026-05-30 via Nuitee
O
Ola couple iq
10
Excellent stay with amazing staff and great hospitality.
Pros:

The hotel was comfortable. The staff were extremely friendly, welcoming, and always helpful. Their hospitality made our stay wonderful!

Cons:

Nothing significant. Everything was excellent and well managed.

2026-05-19 via Nuitee
A
APIL solo_traveller us
8
2026-05-18 via Nuitee
S
Sachie Prabuddha solo_traveller gb
1
Disappointing
Pros:

Affordable. The room was spacious and well lit.

Cons:

I wish I knew I could upload photos with the review. Where do I even start?? No toiletries, top sheet, comforter or duvet was provided in the room. The staff ignored my request for toiletries and bedding. The electric heater for the shower did not work and the bathroom was dirty with hair and an uncleaned drain. There were also ants and a centipede in the bathroom. Once I made some coffee for myself, I found the same marching on to the table in the room. Perhaps this stay may have been better if I were a tourist.

2026-05-18 via Nuitee
A
Achala solo_traveller lk
10
2026-05-09 via Nuitee
B
Bandara Samarakoon solo_traveller lk
6
Location is good, conditions are not match the price charged
Pros:

The room appears quite old and could benefit from better maintenance. Some aspects, such as the lighting, door locks, bathroom, bed linen, floor, furniture, and parking area, were not in the best condition.
The room opens directly into a public restaurant/PUB.
Overall, the experience did not match with the price charged.
It would feel more reasonable if the rate were about half of the current price. That mean It may somewhat worthy if 10$/night.
For comparison, a similarly poorly maintained place nearby on Cotta Road (Hotel 30) charges around LKR 2,000 per night, whereas this property is about LKR 7,000.
However, the conditions here were also similarly poor and far beneath an acceptable standard.
I thought people choose this property because of its convenient location with easy access to Borella.
However, I would like to inform you that there is a similar poorly conditioned place nearby known as Hotel 30.
I chose this place expecting better conditions for the price compared to that, but I was disappointed as the conditions were similar, while the charges were more than double.

Cons:

Charge vs conditions

2026-04-24 via Nuitee
A
Anuj couple in
10
2026-04-20 via Nuitee
A
Al Mamun Pathan solo_traveller bd
5
not bed
Pros:

Place is very calm and quite.

Cons:

around the property nothing is there no shop, supermarket.

2026-04-16 via Nuitee
H
Harm solo_traveller ca
8
2026-04-13 via Nuitee
N
nisal solo_traveller it
7
Cons:

La posizione in cui si trova è davanti a un canale dove ci buttano praticamente tutto ciò che c’è da buttare, quindi l’odore non è sopportabile

2026-03-28 via Nuitee
A
Antony solo_traveller lk
6
2026-03-05 via Nuitee
P
Praveen couple in
8
Pros:

I wanted to do the Colombo city tour and also watch a cricket match at the Premadasa stadium. This location was quite convenient for both. The staff are very pleasant. They have a good restaurant with a bar attached.

Cons:

The restaurant is open to the general public, so it can get noisy with loud music too. But, it did stop by midnight.

2026-02-28 via Nuitee
S
Subhashan couple lk
8
Pros:

Everything is good so far. Staff is friendly and the location is easy to access mid Colombo areas

2026-02-24 via Nuitee
A
Alexandru couple ro
8
2026-02-12 via Nuitee