Hotel Paradis d'Ouvéa

Hotels
7.8 (27 reviews)
Tribu de Fayawa B.P. 272 Fayaoue , Fayaoué , nc

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Cons:
Food quality
High price for service provided

Categories

Cleanliness
7.19
The hotel has seen better days and is in need of maintenance.
Service
9.16
Staff were helpful in all aspects of our stay, with exceptional service.
Location
9.2
L’emplacement est magnifique très joli paysage.
Room Quality
8.15
Rooms are spacious with comfortable beds.
Amenities
7.68
Some amenities promised were not available (like bike rentals).
Value for Money
6.64
Absolutely not worth the high prices given the quality.
Food and Beverage
6.19
Food options were disappointing and limited.
Overall Experience
8.16
A nostalgic experience, but some areas need urgent improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:43

Property Description

Outdoor Swimming Pool and Garden
Hotel Paradis d'Ouvéa boasts an inviting outdoor swimming pool and a lush garden, providing a perfect oasis for relaxation and leisure.

Restaurant and Bar
Indulge in exquisite dining experiences at the hotel's restaurant and bar, offering a variety of delicious dishes and refreshing beverages to satisfy your cravings.

Exciting Activities and Nearby Attractions
From table tennis to snorkeling and cycling, guests can enjoy a range of exciting activities at the hotel. Explore nearby attractions like Plage Du Paradis d'Ouvéa and Plage des Falaises de Lekiny for a memorable stay.

Experience the ultimate blend of comfort and adventure at Hotel Paradis d'Ouvéa. Book now to secure your perfect getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 27 reviews
Cleanliness: 7.19
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 6.19
Overall Experience: 8.16
J
Julien couple nc
10
le paradis
Pros:

Le personnel

Cons:

rien

2026-01-06 via Nuitee
C
Caro from Ouemo extended_group nc
6
Un parfum de nostalgie...
Pros:

L'hôtel a subi depuis des années la perte d'attractivité de la Nouvelle-Calédonie, et les installations, autrefois magnifiques, témoignent aujourd'hui des difficultés économiques de l'établissement et la rareté des touristes. C'est assez triste, car le site est toujours aussi sublime, et le personnel aux petits soins. Un merci particulier à Thomas, le manager, qui nous a apporté toute l'aide possible lors de notre séjour : notre groupe de bénévoles venaient pour informer les populations sur les types de cancers et les traitements, dans le cadre d'Octobre Rose. Nous avions besoin d'une base confortable pour accueillir 2 professionnels de santé et 2 anciennes patientes. Le service a été irréprochable, et les chambres spacieuses, avec des lits hyper confortables.

Cons:

Le restaurant. Les assiettes sont décevantes : panini, burger, wrap, frites le midi / 2 entrées-2 plats le soir / une carte des desserts bien triste... la viande est trop cuite, le poisson n'est pas celui annoncé... le petit déjeuner est aussi trop simple pour un établissement de ce niveau et de ce prix. Quel dommage !

2025-10-20 via Nuitee
P
Pascal family_with_children nc
5
Cher pour ce que c’est !
Pros:

L’emplacement est magnifique très joli paysage. Superbe chambre

Cons:

Le petit déjeuner est rustique, ils annoncent des locations de vélos alors qu’il n’y en a pas, je n’ai pas demandé pour les canoës mais j’imagine. Le dimanche midi il n’y a pas de carte pour le restaurant c’est salade ou steak hachée frites

2025-10-05 via Nuitee
B
Brenda family_with_children nz
9
Pros:

Staff were helpful in all aspects of our stay. Language was a small barrier with little English spoken by wait staff. But receptionists both could speak good English. In saying that, the wait staff were so helpful we were able to arrange coconut crab and bougna through them. The chef was very obliging and prepared the crab for us in house. Amazing service.

Cons:

The hotel has seen better days and is in need of maintenance. With lack of tourists I can see there would be no funds to manage this. But the caretakers do their utmost to help if needed.

2025-08-22 via Nuitee
K
Krzysztof family_with_children pl
4
Piękne miejsce , bardzo zaniedbane , niska jakość i bardzo bardzo wysoka cena
Pros:

Absolutnie wyjątkowe położenie. Piękna plaża. Rajskie widoki. Zaangażowanie personelu jest bardzo dobrym elementem. Szczególnie Pani, która obsługuje recepcję. Niestety nie znam jej imienia. Pani pochodzi z Japonii. Jej postawa jest wyjątkowym elementem tego miejsca.

Cons:

Hotel jest w fatalnym stanie. Wymaga bardzo szybko ogromnych nakładów finansowych. Prawdopodobnie nowego inwestora. Jest to efekt wieloletnich zaniedbań. Najprawdopodobniej to następstwa COVID i zamieszek z 2024 roku. Turyści jeszcze tutaj nie wrócili ale mam nadzieję, że to się zmieni bardzo szybko. Śniadania w obiekcie pozostawiają wiele do życzenia. Tak na prawdę to jedynie nazwa posiłku za którą nic nie idzie.
Jeśli człowiek szuka odpoczynku i wytchnienia w odosobnieniu , minusy o których pisze nie są w stanie mu tego zakłócić jednak jest rzecz, która jest nieakceptowalna. Cena. Jeśli wyceniamy swoje usługi tak jak w hotelu 5* i ceny w restauracji jak w dużym europejskim miejsce z dobrymi ocenami , to musi za tym iść jakość. Pewnie nie pisałabym tej opinii gdyby właśnie nie cena. Jest absolutnie kosmiczna i niepasująca do tego miejsca. To co dostajemy w zamian na standard pensjonatu prowadzonego przez przypadkowych ludzi. Jest to jedyny element przed którym absolutnie przestrzegam. Tak niestety działa monopol. To jedyny hotel (z nazwy) 4* na wyspie.

2025-07-30 via Nuitee
M
Michael couple nz
7
2025-07-05 via Nuitee
M
Melanie young couple fj
4
Best place on the Island but still not worth the money
Pros:

The only less basic property on the Island

Cons:

Basic, slow and lethargic service

2024-03-07 via Nuitee
H
Hannah young couple au
9
Beautiful resort with a great location but average service
Pros:

The amazing location and view. The beautiful beach, the walk to the bridge. The room was great. The local rum! The gardener was doing a great job and as we observed was the hardest working staff member!

Cons:

The room safe, (didn’t work properly and we couldn’t use it, not to mention is not bolted down), the menu was quite nice but we ordered the lobster one night, which unfortunately was overcooked. The staff whilst reasonably friendly, had zero urgency and we often had to approach them for service.

2024-03-06 via Nuitee
N
Nicky young couple au
9
Paradise
Pros:

The location is spectacular. Ouvea is one of the most beautiful places I have seen. Pristine white soft sand and sea of a colour i've never seen. The lagoon opposite is beautiful but not for swimming. It is part of a UNESCO heritage site along with the nearby Cliffs of Lekiny. A tour of the island organised by the hotel took us to other beautiful spots.
The hotel itself was lovely. We read comments about it being tired which i thought were a bit unfair. The aircon units were being replaced and other maintenance was happening unobtrusively. Our room was big, clean and comfortable. The beds are huge. The gardens are beautiful and very well cared for.
The staff were friendly and helpful if you asked for anything. The pace is slow but after we'd relaxed a bit that was ok. The food was delicious and the cocktails strong! Most staff tried to speak English and we tried just as hard in French

Cons:

Nothing the hotel could fix! New Caledonia isn't cheap so this hotel isn't either but once we got used to that it was fine. The sea was beautiful but there was no snorkelling nearby.
Another note- I wish we had taken more cash for rhe excursions which are paid directly.

2023-11-23 via Nuitee
A
Anonymous family with young children au
1
Not good value for money, you pay for a 5star service and it’s horrible.Expensive for no reason, food isn’t good, rooms
Pros:

The location is great, surround by beaches on both sides of the resort.

Cons:

The rooms smelled bad, like pee. They were not cleaned even tho they offer room service at each day they would just stretch your sheets and out new towels but not clean the room.
The rooms are falling apart it need’s maintenance, the towels offered were no of good quality neither enough,
Some tiles in the bathroom were literally glued with tape and you could see it, and in that area a lot of ants would accumulate.

The staff was friendly but they are understaffed dinner would take too long food was not good, did not taste good , food would be served cold on your table, the staff would forget your orders, you needed to remind them all the time , serve some people on your table and others would have to wait.

Breakfast buffet was another sad story.

Oh and if you go out for activities and return after 2 you can’t have a snack neither lunch until they open for dinner. No food until dinner at 7 pm. Not even small dishes. That sucked the most.

2023-09-10 via Nuitee
B
Blake young couple au
10
Exceptional
2023-08-02 via Nuitee
C
Christian-jean solo traveller ch
9
Superb
2023-04-08 via Nuitee
S
Steven solo traveller nz
7
A beautiful location and the best accommodation available on the island despite being poorly maintained.
Pros:

The location! This hotel is right on the most stunning beach and near the Lekiny Bay and Cliffs.

Cons:

The property is very poorly maintained, neglect is evident everywhere you look and the manager should be ashamed. The worst thing was the bad wifi access.

2023-03-14 via Nuitee
A
Abigail young couple au
8
Very good
2023-03-08 via Nuitee
Q
Quynh with friends au
10
Exceptional
Pros:

the beach,
the small island Fayawa just across the road,
the excellent customer service

Cons:

mosquitoes but it is nature

2023-02-23 via Nuitee
S
Stuart young couple au
9
Superb
2023-01-26 via Nuitee
N
Neil young couple au
8
Very good
Pros:

We were cautions before booking this place because it seemed to have plenty of bad reviews but I'm glad we did. The room was very nice. The resort pool is shallow but rewarding after a big day in the sun. The restaurant (which seems to cop it in reviews) was also nice. I didn't feel the meals were overpriced, in fact i thought they were great (we never had breakfast) And the manager was friendly and helpful to us. This Island has the clearest water and whites beaches particularly if you turn right leaving the resort and drive down the road a few kilometres....absolutely amazing

2023-01-15 via Nuitee
A
Angie family with young children nz
8
lovely and relaxing stay in one of the most beautiful islands I’ve ever seen
Pros:

it’s located in one of the most beautiful beaches I’ve ever seen, lovely staff and atmosphere, very relaxing vibe.

Cons:

The lack of showers or changing facilities to use after check out if we want to enjoy the beach between check out time and airport shuttle pick up time.
I got really sick because of the water, not the hotel’s fault but I’d highly recommend drinking bottled water only, and I’d appreciate some signs warning about the water not being suitable for everyone.
The bungalows are a bit rundown, the ceiling in ours was literally falling apart. The bathrooms could do with some hooks or rails for towels as well as some fittings to put shower gel, soap, shampoo, etc.
The options for dinner are very limited and very expensive, the food is good but I wish I had other choices like burgers, soups etc. at all times
I was not impressed with the breakfast, it’s very basic, it’s not bad at all but it should be cheaper considering what they can offer.

2023-01-14 via Nuitee
O
Oksana young couple au
10
wonderful resort with exceptional views
Pros:

beautiful facilities, very lovely staff and their manager, the beach bungalow was exceptional! care hire available at the hotel as well.

Cons:

the food was wonderful but a bit too spendy to allow us to become regular guests of the restaurant

2022-12-27 via Nuitee
C
Cassandra family with young children au
8
Very good
Pros:

location! units are right on the beach.

also, cooked kids meals early even though restaurant wasn’t officially open, which was very accommodating.

2022-12-11 via Nuitee