willow.

Hotels
10 (27 reviews)
8-27 , Toyooka , jp

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful accommodation
Friendly and helpful staff
Convenient location
Cons:
Bathroom temperature issues

Categories

Cleanliness
10
The bathroom was a bit cold, indicating some cleanliness and maintenance issues.
Service
10
Extremely friendly staff, helped with bookings, and responsive to needs.
Location
10
Excellent access to Kinosaki and Kyoto, convenient for travel.
Room Quality
10
Beautiful, well-designed suites, comfortable for families and solo travellers.
Amenities
10
Modern amenities combined with the feel of a traditional ryokan.
Value for Money
10
Felt like a home away from home, providing great value.
Food and Beverage
10
Ability to use the sister hotel's lounge for evening drinks adds to the experience.
Overall Experience
10
Overall a lovely and delightful stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:41

Property Description

Luxurious Accommodations
Indulge in our 4-star hotel featuring air-conditioned rooms with free WiFi and private bathrooms.

Top-notch Amenities
Enjoy amenities such as a garden, fridge, oven, kettle, bidet, and free toiletries.

Convenient Location
Located just a short distance from key attractions like Toyooka City History Museum and Nyoiji Temple.

Experience luxury and comfort at willow. Book now for a memorable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 27 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
Y
Yuina family_with_children jp
9
2026-06-28 via Nuitee
W
Wenli couple de
10
A lovely place to stay in Toyooka
Pros:

It’s a cleverly renovated and beautifully decorated house, with all the comfort of modernity.

Cons:

The stairs leading up to living room and bedroom can be a bit challenging for elderly or unfit people, or people traveling with large suitcases. We only had our backpacks so it was OK for us, but I can imagine how difficult it could be to carry large suitcases upstairs (but one can also leave them downstairs as there is plenty of space downstairs).

2026-06-22 via Nuitee
Y
Yasmin solo_traveller ie
10
Pros:

Wir hatten einen super tollen Aufenthalt. Die ganze Wohnung ist super schön und modern eingerichtet. Es war alles sehr sauber. Der Empfang war sehr herzlich und freundlich. Ein besondereres Highlight waren für uns die super bequemen Betten! Die Lage ist optimal. Sehr nah am Bahnhof und doch sehr ruhig. Wir konnten nachträglich noch Frühstück buchen, das uns jeden Morgen frisch zubereitet gebracht wurde. Es war einfach klasse!

Cons:

Alles top!

2026-06-05 via Nuitee
R
Rinchin solo_traveller in
10
2026-05-08 via Nuitee
C
Ciayadi family_with_children id
10
2026-04-19 via Nuitee
D
Danielle eng pei family_with_children hk
9
Fabulous stay
Pros:

Really appreciate the coziness and the modern facilities in the old building ;)

Cons:

Slightly dark in the ground floor

2026-04-10 via Nuitee
D
Demelza extended_group au
10
Beautiful boutique property with lots of unique character.
Pros:

Absolutely beautiful boutique property with lots of unique Japanese character and thoughtful touches. So comfortable, and a great place to unwind. Very well equipped kitchen. Stunning deep soaking bath. Short walk to Toyooka Station and Kinosaki Onsen is very accessible by train, so this makes a great alternative to staying in Kinosaki Onsen. The property also has a sister hotel a couple of minutes walk away, with a guest lounge and bar. The breakfast was excellent. Staff were helpful in making recommendations and restaurant bookings.

2026-04-09 via Nuitee
S
sarah couple fr
8
Pros:

la chambre est très belle, bien qu'il manque de lumière naturelle dans l'espace cuisine repas.
les yukata fournit sont très très agréables

Cons:

le petit déjeuner est très bon mais il n'y a pas de choix.
il n'y a pas de machine à laver le linge.

2026-04-08 via Nuitee
H
Hanako family_with_children jp
10
夢の世界のような宿
Pros:

雰囲気がとても良かったです。

Cons:

とくにないです。

2026-04-07 via Nuitee
P
PEI CHUN extended_group tw
9
Pros:

Staffs are very friendly and willing to help, we do very much appreciate

Cons:

The pot and frying pan are so tiny in scale compared to the size of the nice and cozy kitchen

2026-03-15 via Nuitee
T
Tonya couple us
10
Exquisite boutique hotel. You cannot do better in Toyooka.
Pros:

Willow is so beautiful. The aesthetically, the room is perfection. It’s also comfortable and modern. No notes.

2026-02-25 via Nuitee
C
Culley extended_group jp
10
Pros:

We got caught in a snowstorm and not only did the staff help us find a way home, they went above and beyond! They were so kind and helpful. not to mention the facility was beautiful.

2026-02-13 via Nuitee
R
ryo family_with_children jp
10
2026-01-19 via Nuitee
Y
Yifei family_with_children ca
9
Pros:

It was a nice property. The yard was also very pretty. Access to the other hotel was also nice, and they have a free lounge. It was overall a cool experience to stay in a renovated storage unit.

Cons:

Unfortunately, the place was smaller than what appears in the pictures. I believe a lot of space is taken up by the stairway and empty space. The price was also higher than expected due to additional fees.

2026-01-15 via Nuitee
solo_traveller jp
9
Pros:

분위기가 정말 좋았어요.
깔금하고 따뜻했어요.
시설도 정말 좋았어요.
오래 머물고싶은 곳이었어요.

Cons:

온천까지가 조금 걸리는 게 아쉬었어요.
주변에 먹을 곳이 적은 것도 조금..
조식 먹을 곳이 있었으면 좋았을것 같아요

2026-01-14 via Nuitee
B
bigbreadfruit couple jp
9
Beautiful home with gorgeous stone bath.
Pros:

Beautifully decorated home just a shotr walk from the nearest train station with a large stone bath. The small garden was tranquil and private. The staff were amazing and accomodating to our requests.

Cons:

Even with the heaters on throughout the home, it was still a bit chilly but that is to be expected for more traditional Japanese homes. Just bring a sweater if you are sensitive to the cold.

2026-01-13 via Nuitee
R
ryo extended_group jp
10
2026-01-02 via Nuitee
K
Kashimura Misa couple jp
10
Pros:

ラウンジもお部屋も最高でした!
次はまた別のお部屋にも泊まってみたいです!
城崎温泉に朝風呂しに行きました✨️

Cons:

ないです!

2025-12-31 via Nuitee
E
Eric solo_traveller us
10
Pros:

Beautiful accomodations.

Cons:

The area was a little secluded.

2025-12-28 via Nuitee
K
Katherine couple gb
9
A delightful place to stay.
Pros:

Charming, elegant small hotel in Toyooka... Lots of lovely touches, extremely friendly staff.
A nice change from standard hotel rooms- felt like a home from home.

2025-11-30 via Nuitee