willow.

Hotels
10 (17 reviews)
8-27 , Toyooka , jp

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Beautiful accommodation
Friendly and helpful staff
Convenient location
Cons:
Bathroom temperature issues

Categories

Cleanliness
10
The bathroom was a bit cold, indicating some cleanliness and maintenance issues.
Service
10
Extremely friendly staff, helped with bookings, and responsive to needs.
Location
10
Excellent access to Kinosaki and Kyoto, convenient for travel.
Room Quality
10
Beautiful, well-designed suites, comfortable for families and solo travellers.
Amenities
10
Modern amenities combined with the feel of a traditional ryokan.
Value for Money
10
Felt like a home away from home, providing great value.
Food and Beverage
10
Ability to use the sister hotel's lounge for evening drinks adds to the experience.
Overall Experience
10
Overall a lovely and delightful stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:41

Property Description

Luxurious Accommodations
Indulge in our 4-star hotel featuring air-conditioned rooms with free WiFi and private bathrooms.

Top-notch Amenities
Enjoy amenities such as a garden, fridge, oven, kettle, bidet, and free toiletries.

Convenient Location
Located just a short distance from key attractions like Toyooka City History Museum and Nyoiji Temple.

Experience luxury and comfort at willow. Book now for a memorable stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 17 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
P
PEI CHUN extended_group tw
9
Pros:

Staffs are very friendly and willing to help, we do very much appreciate

Cons:

The pot and frying pan are so tiny in scale compared to the size of the nice and cozy kitchen

2026-03-15 via Nuitee
T
Tonya couple us
10
Exquisite boutique hotel. You cannot do better in Toyooka.
Pros:

Willow is so beautiful. The aesthetically, the room is perfection. It’s also comfortable and modern. No notes.

2026-02-25 via Nuitee
C
Culley extended_group jp
10
Pros:

We got caught in a snowstorm and not only did the staff help us find a way home, they went above and beyond! They were so kind and helpful. not to mention the facility was beautiful.

2026-02-13 via Nuitee
R
ryo family_with_children jp
10
2026-01-19 via Nuitee
Y
Yifei family_with_children ca
9
Pros:

It was a nice property. The yard was also very pretty. Access to the other hotel was also nice, and they have a free lounge. It was overall a cool experience to stay in a renovated storage unit.

Cons:

Unfortunately, the place was smaller than what appears in the pictures. I believe a lot of space is taken up by the stairway and empty space. The price was also higher than expected due to additional fees.

2026-01-15 via Nuitee
solo_traveller jp
9
Pros:

분위기가 정말 좋았어요.
깔금하고 따뜻했어요.
시설도 정말 좋았어요.
오래 머물고싶은 곳이었어요.

Cons:

온천까지가 조금 걸리는 게 아쉬었어요.
주변에 먹을 곳이 적은 것도 조금..
조식 먹을 곳이 있었으면 좋았을것 같아요

2026-01-14 via Nuitee
B
bigbreadfruit couple jp
9
Beautiful home with gorgeous stone bath.
Pros:

Beautifully decorated home just a shotr walk from the nearest train station with a large stone bath. The small garden was tranquil and private. The staff were amazing and accomodating to our requests.

Cons:

Even with the heaters on throughout the home, it was still a bit chilly but that is to be expected for more traditional Japanese homes. Just bring a sweater if you are sensitive to the cold.

2026-01-13 via Nuitee
R
ryo extended_group jp
10
2026-01-02 via Nuitee
K
Kashimura Misa couple jp
10
Pros:

ラウンジもお部屋も最高でした!
次はまた別のお部屋にも泊まってみたいです!
城崎温泉に朝風呂しに行きました✨️

Cons:

ないです!

2025-12-31 via Nuitee
E
Eric solo_traveller us
10
Pros:

Beautiful accomodations.

Cons:

The area was a little secluded.

2025-12-28 via Nuitee
F
Fern couple gb
10
Wonderful peaceful retreat
Pros:

It’s unbelievably beautiful and cosy. We had such a lovely stay. Dashki helped us with booking dinner every evening which we needed as we had no idea where to go! Excellent for getting to Kinosaki really easily and then Kyoto after. Beautiful accommodation and extremely comfy beds. It was great we could use the lounge of the sister hotel to have a drink in the evening.

Cons:

The bathroom was a bit cold - there was a heater but you just have to let the bathroom heat up a bit before you use it.

2025-11-30 via Nuitee
K
Katherine couple gb
9
A delightful place to stay.
Pros:

Charming, elegant small hotel in Toyooka... Lots of lovely touches, extremely friendly staff.
A nice change from standard hotel rooms- felt like a home from home.

2025-11-30 via Nuitee
J
Jihyun family_with_children kr
9
2025-11-26 via Nuitee
R
Romi Levy Yamamori couple il
10
2025-11-10 via Nuitee
D
Devlyn solo_traveller ca
10
A delightful hotel in a charming get-away town
Pros:

This hotel is beautiful, the pictures don't do it justice. The suites are well designed and comfortable for families and solo travellers alike. It gives the feel of a traditional ryokan with modern amenities. Staff are helpful and responsive and they helped me plan day trips around Toyooka. It's a great place to stay if you want to spend time in Kinosakionsen. I stayed there for a week.

Cons:

There are no coat hooks on the first floor so you have to get creative if you have a wet coat you want to hang to dry from the rain.

2025-10-24 via Nuitee
H
HUA KAI family_with_children tw
9
2025-10-13 via Nuitee
S
Sio solo traveller sg
10
Exceptional
2025-02-21 via Nuitee
L
Libby young couple au
10
Really exquisite place with attention to detail.
Pros:

Exquisite taste in furnishings and decor. Very comfortable space to inhabit. Helpful recommendations for restaurants, bars and shopping

Cons:

This is not a complaint but rather information sharing - our twin room deluxe had ground floor access and on that floor was a toilet and beautiful bathroom. You reached the living space and bedroom via steep stairs.

2024-11-12 via Nuitee