Hotel K Yuzawa 越後湯澤溫泉旅館

Hotels
7.7 (22 reviews)
606-1 Yuzawa, Minamiuonuma District, Niigata , Yuzawa , jp

Facilities

Free beach shuttle
Clubhouse
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious rooms
Good service
Cons:
Limited parking
Expensive breakfast
No spa services
A few guests complained about wait times for service

Categories

Cleanliness
8.3
Guests consistently mentioned cleanliness as a positive aspect of their stay.
Service
8.8
Service was highly appreciated by guests, with mentions of friendly and helpful staff.
Location
8.8
The hotel's location near key landmarks and transport options was praised by guests.
Room Quality
8.3
Rooms were spacious, clean, and well-equipped, contributing to a comfortable stay for guests.
Amenities
8
Guests found the amenities satisfactory, with positive comments about the gym, pool, and in-room facilities.
Value for Money
6.9
Views on the value for money were mixed, with some guests finding the price reasonable for the location, while others felt it was on the higher side.
Food and Beverage
8.1
The hotel's breakfast and restaurant services received positive feedback overall, though some guests desired more variety.
Overall Experience
8.6
Most guests had a positive overall experience and expressed willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 11:45

Property Description

Prime Location for Ski Enthusiasts
Experience ski-to-door access at Hotel K, located conveniently near Gala Yuzawa Snow Resort and Naeba Ski Resort.

Comfortable Accommodations
Enjoy air-conditioned rooms with free WiFi, a restaurant, and kids' club. Relax with room service, tours, a hot tub, and hot spring bath.

Multilingual Staff and Buffet Breakfast
Benefit from the 24/7 reception offering assistance in English, Japanese, and Chinese. Indulge in a delicious buffet breakfast during your stay.

To book your stay at the ski-in, ski-out Hotel K, contact us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.7
Based on 22 reviews
Cleanliness: 8.3
Service: 8.8
Location: 8.8
Room Quality: 8.3
Amenities: 8
Value for Money: 6.9
Food and Beverage: 8.1
Overall Experience: 8.6
K
Kelly solo_traveller us
10
Amazing stays slopeside, large rooms, pleasant staff, private onsen
Pros:

Very good proximity to the ski resort with rentals available across the street

Very good proximity to the train station

The room at all the necessary amenities and was very clean

Large rooms, with a nice common area and a very good

The host took extremely good care of me, even something I did not expect and very much appreciated. Thank you, Ken.

I could not speak more highly of this operation

I hope to come back soon

Cons:

Nothing

2025-04-16 via Nuitee
T
Teck Long solo_traveller sg
10
Comfortable, clean with warm staff
Pros:

Property is very clean and has a private bathroom. Beds are comfortable and just a 2 mins walking distance from Yuzawa Ski Kogen. In addition, they offer pickup and drop off at the train station during check in and out.

Cons:

None

2025-04-04 via Nuitee
淑儀 family_with_children tw
10
Pros:

整體非常好👍服務人員態度親切
很棒的體驗👍

2025-03-27 via Nuitee
L
Lok Lam solo_traveller gb
8
Hotel owner Ken was very courteous. He gave me a detailed orientation tour upon check-in. His friendly assistant prepare
Pros:

Very clean and spacious environment. Delicious IG-able food and courteous people. Sufficient ski-related amenities such as storage room and waxing facilities. Well-managed hot spring facilities. Most importantly, in-room toilet is available.

Cons:

Though it was next to Yuzawa Kogen and the Hot Spring Street, you needed to walk a few steps upwards to the hotel. Nevertheless, its shuttle service resolved it.

2025-03-23 via Nuitee
悠司 extended_group jp
8
2025-03-02 via Nuitee
K
kwok wai extended_group hk
5
2025-03-02 via Nuitee
H
HORII family_with_children jp
8
スキー場至近
Pros:

朝食で台湾の烏龍茶を振る舞っていただいたり、宿の案内が親切だったり、快適でした。

Cons:

布団になぜか、ヘアクリップが挟まってました。
エアコンの調節ができなかった。エアコンのリモコン?

2025-02-22 via Nuitee
M
Mai extended_group jp
5
中国圏の方向けのホテルだとおもいます。
Pros:

スタッフはほとんど中国の方だと思いますが、日本語は微妙だけどとてもフレンドリーです。いい人たちばかりでした。
朝食は色々チョイスがあっていいと思います。

Cons:

施設のクオリティに対して金額は高いです。
急な坂の上にあるので雪が降っている日は駐車場が使えずかなり離れた湯沢町営?の駐車場に停めないといけません。
大きなお風呂はありますが、少し排水が臭いです。

2025-02-21 via Nuitee
A
Atsuhiko extended_group jp
9
2025-02-18 via Nuitee
K
KIT YING extended_group gb
10
Pros:

Nice and helpful staff, very close to the Yuzawa Kougen ski resort roperail station. Clean and spacious room. Good onsen bath. They also offer transportation to the train station.

Cons:

Nil

2025-02-16 via Nuitee
K
Ka Lok extended_group hk
9
2025-02-15 via Nuitee
K
Kevin solo_traveller us
9
Friendly and accommodating staff. Great location. Would stay again.
Pros:

Friendly and accommodating staff. Great location. Ski storage room had a heater to help gear dry out faster. Transportation to ski resorts available for a fee.

Cons:

The building itself is a bit dated, but is kept very neat and clean.

2025-02-10 via Nuitee
D
Doba family_with_children jp
9
2025-02-10 via Nuitee
S
Shera solo_traveller hk
4
2025-02-05 via Nuitee
P
ploynaphat couple th
5
2025-02-03 via Nuitee
P
Philip couple us
10
Great Japanese style room with hot spring and friendly staff!
Pros:

Location, Accomodations, Hot spring, and the staff were wonderful! They provided transportation to and from the station too!

Cons:

N/a

2025-01-26 via Nuitee
A
Andreas extended_group de
10
Good place, good people
Pros:

Hotel K is located perfectly next to the resort, less than a min waling to the gondola. The owner and staff were very nice and helpful. Everything we needed was there and breakfast was really good. They also offer a small Onsen which was not promoted online. Overall a really good place to stay.

2025-01-22 via Nuitee
M
Mohammad Firdaus family_with_children my
8
Pros:

The hotel is new and so is the infra. Staff is very friendly and helpful especially Ms Natalie and Mr Takuya. The Boss Mr Ken is also hands-on with his business so all operation is at optimal. ANDDDDD it is really close to Yuzawa Kogen less than 100m

Cons:

Im not sure if Japan have daily room cleaning, the issue is cleaning and replacing the trash bin plastic. Which we actually have no issue replacing it ourself.

2025-01-21 via Nuitee
A
Aaron solo_traveller us
7
Very Helpful Staff, Pleasant Room, Conveniently Located - Good Stay!
Pros:

We (a married couple with two school-aged children) live in Tokyo, were looking to make a last-minute reservation for a ski weekend in Yuzawa, and found Hotel K on Booking.com. When we booked it didn't appear as if there were any reviews and, because we booked a room with no refund if we needed to cancel, the reservation felt like a bit of risk. To our pleasant surprise the accommodations were fine. First, if you don't speak Japanese, don't worry: multiple members of staff speak English. The hotel is just across the street from the Yuzawa Kogen gondola, just around the corner from a main street with lots of restaurants an ski/snowboard rental places, and the hotel staff picked us up from the Shinkansen and also took us to Gala Yuzawa for skiing. The staff were incredibly helpful and monitored the chat on Booking.com constantly (which was very convenient for making reservations for pick and drop off at nearby ski areas). The hotel is an older building and not many amenities, but the place has that "we're in our first year under new ownership and we're really trying our best to make our customers feel welcomed and happy." So, really appreciated the great effort the staff put into making our stay a good one. On the rooms, there were four of us and the futons were comfortable, clean showers, and the heating in the room was perfect. We'd be happy to stay there again. Again, the staff worked hard make sure we had a nice stay and that counts a lot in my book.

Cons:

The hotel is under new management (as I understand it, it was sold to a Taiwan company) and this is their first season so you have a sense that they are still working out a few of the kinks. The breakfast buffet was just ok (no miso soup, nori, grilled fish . . . a bit more traditional Japanese breakfast would have been nice). A few more amenities in the room would have been helpful (tooth brushes, tooth paste, etc.), and towels in the onsen would have been nice (you need to bring your own towels to the onsen). The restaurant serves breakfast, but would also be helpful to have a restaurant that served dinner in the evenings. After a long day of skiing, a delicious dinner at the hotel would have been nice. It's a Taiwan company, so why not offer a delicious meal influenced by the culture of Taiwan/China?

2025-01-13 via Nuitee
E
Evyatar solo_traveller il
3
Cons:

There are no hand towels, there is only one bath towel, there is a kettle but no tea or coffee

2025-01-07 via Nuitee