Hotel New Elia

Hotels
8.2 (42 reviews)
Street no 17 lakeside , Pokhara , np

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
First aid kit available
See all facilities

Review Highlights

Pros:
Kind Staff
Great Stay

Categories

Cleanliness
7.8
Standard quality for this hotel tier.
Service
8.8
The staff were exceptionally kind, courteous, and welcoming.
Location
8.3
Standard quality for this hotel tier.
Room Quality
8.3
Standard quality for this hotel tier.
Amenities
8.3
Standard quality for this hotel tier.
Value for Money
7.8
Standard quality for this hotel tier.
Food and Beverage
8.3
Standard quality for this hotel tier.
Overall Experience
8
Truly a wonderful experience, highly recommended!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:07

Property Description

Garden & Terrace
Hotel New Elia offers a tranquil garden and a charming terrace for guests to relax and unwind.

Restaurant & Bar
Indulge in delicious meals at the on-site restaurant or enjoy a refreshing drink at the bar.

Proximity to Attractions
Conveniently located near Pokhara Lakeside, Fewa Lake, and popular temples, Hotel New Elia is the ideal choice for travelers looking to explore the beauty of Pokhara.

To book your stay at Hotel New Elia and experience comfort and convenience in Pokhara, visit our website or contact our 24-hour front desk.

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.2
Based on 42 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 8
G
Gurkan couple tr
10
Pros:

Very friendly people, garden is Plus

2026-02-13 via Nuitee
D
Dhakal with friends np
9
Superb
2025-06-19 via Nuitee
P
Prakash family with young children in
10
Kind Staff, Great Stay – Highly Recommended!
Pros:

I recently stayed at Hotel New Elia during my trip to Nepal, and it was truly a wonderful experience. The staff were exceptionally kind, courteous, and welcoming—they truly won our hearts with their warm behavior and hospitality. Every detail was taken care of with genuine care, making us feel right at home.

Nepal is truly incredible, and this stay made it even more memorable. I highly recommend Hotel New Elia to anyone visiting. Looking forward to coming back again!

2025-06-12 via Nuitee
K
Krishna with friends in
8
Very good
Pros:

Good

2025-05-28 via Nuitee
K
Kotlicky with friends il
8
Very good
Pros:

The beds were comfortable

Cons:

There wasn't hot water in the shower all the time

2025-05-06 via Nuitee
M
Mushkin young couple il
10
Exceptional
Pros:

"The place is very cute, located in a central area of Pokhara. The staff are lovely and very nice. The price is definitely worth the charming room!"

Cons:

Everything was great

2025-05-06 via Nuitee
I
Itay with friends il
10
Exceptional
Pros:

Very kind people and high facilities!!

Recommend everyone best hotel in main location!

2025-04-28 via Nuitee
P
Prabin family with young children us
2
donot go
Pros:

Location was prime

Cons:

but the facility was pathetic. Very very poor customer service. No towel, no toilet paper, no water bottle/cups, no soap in washroom. We had paid advance through fonepay. So were kind of compelled to stay.
The booking was made through booking.com initially but they said they dont take that booking and cannot honor the price from booking.com and I was asked to pay NRS 1000 more than the price in booking.com. i was asked to cancelled the order in booking.com and send NRS1000 via fonepay. I did as asked thinking i would get the high service and trusted the rating. When i arrived, rooms were not clean, no toilet paper, smelling molded rooms , no soap, no towel, i had to ask for everything. They knew we were coming still nothing was in place. We had plan to stay 2 nights but left the very next day and moved to better place.

2025-04-10 via Nuitee
Z
Ziv young couple il
3
Poor
2025-03-17 via Nuitee
M
Mohd group my
10
Exceptional
Pros:

An Unforgettable Stay at the Best Hotel!”

From the moment I arrived at this hotel, I knew I was in for a treat. The staff greeted me with a warm welcome, and the check-in process was seamless and quick. The room was absolutely stunning – spacious, immaculately clean, and beautifully decorated with elegant touches. The bed was incredibly comfortable, and the view from my window was breathtaking.

What truly set this hotel apart, though, was the attention to detail. The amenities were top-notch, and the service was exceptional. Whether it was the personalized concierge service or the staff remembering my preferences, it felt like a home away from home.

The on-site restaurant served exquisite meals, with a variety of choices that catered to all tastes. I also had the pleasure of enjoying the spa, which was pure relaxation. The facilities were modern and well-maintained, and I loved every moment spent there.

I cannot recommend this hotel highly enough. If you’re looking for luxury, comfort, and impeccable service, this is the place to stay. I’ll definitely be returning on my next trip!

2025-02-10 via Nuitee
V
Verma with friends np
1
Bad
2025-02-05 via Nuitee
A
Amrita solo traveller nl
9
Superb
2025-01-30 via Nuitee
B
Bohunkova solo traveller cz
7
Great value for the money.
Pros:

Great location. Stuff was very friendly and helpful. Good laundry service.

2025-01-30 via Nuitee
L
Liu young couple hk
4
Disappointing
Pros:

Sometimes no hot water especially at late night

2025-01-28 via Nuitee
S
Subhash family with young children np
1
Bad
2025-01-11 via Nuitee
R
Rajan family with young children in
9
Superb
2025-01-07 via Nuitee
C
Claudia solo traveller us
9
Nice staff, good view of the fishtail, good location
Pros:

Location is good and staff is nice and very helpful

2025-01-06 via Nuitee
A
Abhishek group in
7
Good
2025-01-02 via Nuitee
L
Leonardo young couple ie
7
Good
Pros:

Staff was really nice and the location was great

Cons:

There was no hot water in the shower =(
Bathroom was not that clean

2024-12-26 via Nuitee
A
Abhishek solo traveller np
9
Superb
2024-12-11 via Nuitee