Super Hotel O The Orchid Residency

Hotels
7.2 (37 reviews)
Village -Bilkanda post Jugberia Ps-Ghola , kolkata , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Family rooms
Luggage storage
Daily housekeeping
Shared lounge/TV area
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Cons:
Untidy rooms
Loud music at night
Extra charges for early check-in
No outside food allowed

Categories

Cleanliness
5.85
Rooms are very untidy.
Service
8.81
Standard quality for this hotel tier.
Location
8.85
Location is good.
Room Quality
5.81
Rooms have AC issues and noise from the bar.
Amenities
7.84
Standard quality for this hotel tier.
Value for Money
6.8
Charged extra for early check-in.
Food and Beverage
5.85
No outside food allowed, not stated in booking.
Overall Experience
7.82
Average experience, issues with cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:10

Property Description

Convenient Location: Close proximity to major metro stations and railway stations for easy accessibility.

Modern Amenities: Enjoy air-conditioned rooms with TV and complimentary Wi-Fi.

Nearby Attractions: Explore popular spots like New Market and Sealdah Railway Station nearby.

Plan your stay at Hotel O The Orchid Residency for a comfortable and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 37 reviews
Cleanliness: 5.85
Service: 8.81
Location: 8.85
Room Quality: 5.81
Amenities: 7.84
Value for Money: 6.8
Food and Beverage: 5.85
Overall Experience: 7.82
S
Saket • family_with_children • in
5
Pros:

Nothing

Cons:

Everything

2026-04-14 • via Nuitee
H
Haque • family with young children • in
1
Uncomfortable
Pros:

Location is good

Cons:

Rooms are very untidy, attached to bar. Till 1 am they will be playing loud music and it can be audible from your room. Ac's not working properly from all rooms and they don't even provide any alternate room option. Even though room were empty they will charge for early checkin. They charged 500 extra for an hour which usually hotels consider it as a courtesy. They don't allow outside food and it's not written on the booking page, when asked they said they don't have any affiliation with booking.com.

2025-06-28 • via Nuitee
R
Rohit • family with young children • in
9
Superb
2025-06-10 • via Nuitee
R
Rohit • family with young children • in
10
Exceptional
2025-06-10 • via Nuitee
B
Basudeb • solo traveller • in
2
Very poor
Pros:

the location

Cons:

They provided me the staff room which was pathetic 😭

2024-12-08 • via Nuitee
M
Mandal • family with young children • in
7
Good
2024-11-24 • via Nuitee
R
Roy • young couple • in
3
They took extra money
Pros:

Cleaning was good and food was tasty

Cons:

They ask extra money , They unnecessary wait guest in reception area after check in time

2024-09-22 • via Nuitee
N
Nagendra • young couple • in
1
Bad
2024-08-13 • via Nuitee
N
Nagendra • family with young children • in
1
Bad
Pros:

Bad service

Cons:

Bad service

2024-08-12 • via Nuitee
N
Nagendra • family with young children • in
1
We booked but they said it full
Pros:

Nothing to like.

Cons:

We ordered tea and after 1 hour when called they said it will take time so finally we got tea after 2 hours.

2024-08-12 • via Nuitee
C
Chandan • review category business travellers • in
1
Bad
Pros:

Need to find a better place

Cons:

Everything except staff

2024-08-11 • via Nuitee
S
Snehasish • review category business travellers • in
1
Bad
Pros:

Location

Cons:

Food was cold, room is uncomfortable , there was no hanging space of clothes in bathroom, they are not provided tv, wifi.

2024-08-04 • via Nuitee
N
Nagendra • young couple • in
10
Exceptional
2024-08-03 • via Nuitee
A
Arva • young couple • in
10
Cozy ambience
Pros:

The hotel was located at an outstanding place and also the staff members were extremely polite and friendly

Cons:

nothing

2024-04-19 • via Nuitee
S
Sudhir • young couple • in
10
Our holiday experience
Pros:

It was a wonderful experience. One of our most incredible trips was made perfect with our stay in this hotel.

2024-04-13 • via Nuitee
V
Vinod • young couple • in
10
Fantastic inside
Pros:

inside was fantastic. It was really calm inside the hotel, and lovely place

2024-04-13 • via Nuitee
S
Shivji • young couple • in
10
great value for money
Pros:

"""I was quite happy with my stay because the room was tidy. We had made all of the necessary arrangements. This offers great value for money."

2024-03-13 • via Nuitee
S
Shristi • solo traveller • in
10
Best hotel in town
Pros:

clean linen, clean washroom. High quality services.

Cons:

N/A

2024-02-13 • via Nuitee
S
Sonam • solo traveller • in
10
Great for Family
Pros:

clean and spacious as well as nice bed and staff. Service was awesome worth recommended hotel. Excellent room. Helpful staff. Very polite and professional. Loved the stay.

2024-02-09 • via Nuitee
A
Ajinkya • review category business travellers • in
10
One of the best
Pros:

The bed was comfy, the mattresses were good and soft pillows, everything was great at this hotel. i enjoyed my stay at this hotel.

2024-02-09 • via Nuitee