Salsbil al Fidi hotel

Hotels
5.4 (42 reviews)
الحسن بن علي , Al Madinah , sa

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Facilities

Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Good rates and proximity to Haram
Location is fantastic
Female reception staff professionalism
Great location near important landmarks and stores
Cons:
Internet connection issues
Limited communication due to reception WIFI only
Uncomfortable beds
Maintenance issues in rooms
Cold and not fresh breakfast items
Expensive for the services provided

Categories

Cleanliness
5
Reviews were mixed on cleanliness, with some guests mentioning cleanliness as a positive aspect while others highlighted issues.
Service
6.6
Service received mixed reviews, with some guests appreciating the helpfulness of the front office/reception staff, but others had complaints about the room service and cleaning staff.
Location
7.9
Guests generally praised the convenient location near important landmarks and stores. Proximity to the mosque was a common positive aspect for many guests.
Room Quality
4.7
Room quality was a significant concern for many guests, with comments on uncomfortable beds, small-sized rooms, and maintenance issues.
Amenities
5
Mixed reviews on amenities, with mentions of missing toiletries and insufficient restaurant/buffet options.
Value for Money
4
Several guests found the hotel to be expensive for the services provided, with complaints about breakfast quality and lack of value.
Food and Beverage
4
Negative feedback on food quality, with comments about cold and not fresh breakfast items and limited options for special dietary needs.
Overall Experience
4.3
Mixed reviews on the overall experience, with significant concerns raised about various aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 05:36

Property Description

Convenient Location
Enjoy easy access to popular landmarks such as Qiblatain Mosque and Mount Uhud.

Modern Amenities
Stay connected with our free WiFi and take advantage of our convenient room service.

Nearby Attractions
Explore Al-Masjid an-Nabawi and the city centre located within walking distance.

To book your stay at Salsbil al Fidi hotel, visit our website now!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

5.4
Based on 42 reviews
Cleanliness: 5
Service: 6.6
Location: 7.9
Room Quality: 4.7
Amenities: 5
Value for Money: 4
Food and Beverage: 4
Overall Experience: 4.3
M
Mohamed • solo traveller • au
4
Disappointing
Pros:

The distance to the Masjid Nawawi was okay 👍.

Cons:

Internet connection was terribly bad, almost impossible to use it. Also, it was not provided towels for shower. For breakfast, there was no much options for people with special dietary needs. Eg. High cholesterol, diabetes and others.

2025-05-28 • via Nuitee
A
Adizatu • young couple • gh
10
Great and proximity to masjid Alnabawi
Pros:

Cleanliness

Cons:

The WIFI was only at the reception instead of the rooms which limited my communication

2025-04-24 • via Nuitee
H
Hussein • solo traveller • ke
8
Great room rates and value for money. Great for solo travelers and family/group
Pros:

Good rates and proximity to Haram. Very convenient location. Very helpful and welcoming front office/reception.

Cons:

No restaurant/buffet options

2025-04-21 • via Nuitee
M
Muhammad • family with young children • sa
8
Very good
2025-04-15 • via Nuitee
O
Osamah • solo traveller • us
6
Pleasant
Pros:

Location is fantastic

Cons:

Cleanles, the hotel has many issues

2025-04-11 • via Nuitee
J
Jamilu • review category business travellers • ng
2
Very poor
2025-04-10 • via Nuitee
M
Mustafa • review category business travellers • iq
4
Disappointing
2025-04-05 • via Nuitee
J
Jaweed • family with young children • qa
3
Poor
Pros:

No toiletries. Asked for 3 towels received just 1.
Breakfast was the worst I have taken in my life , everything was cold and not fresh. Very low standard.

2025-04-05 • via Nuitee
S
Sajjad • family with young children • sa
2
Very poor
Pros:

Not as mentioned in the detail, did not have towel n electric kettle even soap missing

Cons:

Location

2025-04-03 • via Nuitee
F
Faizan • group • sa
1
Bad
2025-04-03 • via Nuitee
A
Abdul • with friends • pk
2
Very poor
Pros:

Staff is very bed

2025-04-01 • via Nuitee
L
Lasana • solo traveller • us
9
Superb
2025-03-30 • via Nuitee
B
Basharat • review category business travellers • sa
8
Door
Pros:

Good

Cons:

Good

2025-03-29 • via Nuitee
M
Mustafa • young couple • gb
4
Disappointing
2025-03-27 • via Nuitee
A
Abdouraman • family with young children • gb
10
Exceptional receptionist !
Pros:

Location's proximity to the mosque.
The female reception staff was extremely professional and welcoming.
Clean facilities.
No long queues for lifts; easy access to rooms.
Plenty of shops are in the area.

Cons:

Cleaning staff could supply additional toiletries, such as extra toilet rolls and soap.

2025-03-19 • via Nuitee
H
Holil • group • sa
6
Pleasant
Pros:

Good location, near stores

Cons:

Need more hospitality

2025-03-14 • via Nuitee
E
Emam • family with young children • eg
1
Very expensive
Pros:

Just location

Cons:

All
Lift very bady
High noise
Very bad food

2025-03-08 • via Nuitee
M
Muhammad • group • gb
1
i will never again this hotel
Pros:

we book hotel with breakfast but hotel refused our breakfast

Cons:

very bad management
non professional staff
no cleaning

2025-03-06 • via Nuitee
R
Rizwan • group • sa
8
Very good
2025-03-05 • via Nuitee
H
Haytham • group • eg
2
Very poor
2025-02-26 • via Nuitee