Hutton Suite Hotel Managed by The Ascott Limited

Hotels
8.6 (68 reviews)
2 Jalan Hutton , George Town , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Physical distancing rules followed
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly service
Cleanliness
Cons:
Noise from the street
Missing amenities like washing machine
Broken AC

Categories

Cleanliness
8.26
Many reviews mention cleanliness positively, although there are a few concerns about noise impacting the experience.
Service
8.83
Prompt responses from staff and friendly service were highlighted in multiple reviews.
Location
9.07
Consistently praised for its strategic location close to attractions and restaurants.
Room Quality
8.42
Rooms are described as spacious and modern, but there are issues with noise and missing amenities.
Amenities
8.55
Various amenities were noted positively, but some guests mentioned missing items like washing machines.
Value for Money
8.51
Value seen as good, but some guests expect more in terms of total amenities for the price.
Food and Beverage
8.56
No specific feedback on food, assumed satisfactory given location and convenience.
Overall Experience
8.63
General satisfaction with rooms and service, although some inconveniences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:38

Property Description

Hutton Suites Hotel Managed By The Ascott Limited offers modern 3-star accommodations in the heart of George Town, boasting city views and free WiFi. For a comfortable stay, each air-conditioned room is equipped with essential amenities including a desk, kettle, fridge, microwave, and flat-screen TV.

Convenient Amenities:
Guests can enjoy added conveniences like a safety deposit box, bidet, and complimentary bed linen and towels, ensuring a hassle-free stay.

Prime Location:
Situated near Penang Times Square and Straits Quay, the hotel is a short distance from attractions such as Rainbow Skywalk at Komtar and 1st Avenue Penang.

Explore Nearby:
Discover the nearby Northam Beach and Wonderfood Museum, with Penang International Airport just 15 km away. Secure your stay at Hutton Suites Hotel Managed By The Ascott Limited now for a delightful experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 68 reviews
Cleanliness: 8.26
Service: 8.83
Location: 9.07
Room Quality: 8.42
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.63
Y
Yori • family_with_children • au
10
A lovely spacious and bright 2br terrace house
Pros:

It was a spacious and bright terrace house. Most accommodations in Penang are quite small, but this place was exactly what we were looking for.

It’s within walking distance to the street food avenues, and the walks are short and easy. The main bedroom faces a wider street, so it may be a little noisy for light sleepers. However, the back bedroom (the second room with two single beds) was very quiet, so you can choose depending on your preference.

The kitchen has two frying pans and a small saucepan — enough for very simple cooking, although honestly, who wants to cook in a food heaven like Penang?

We had a very nice stay and would love to come back.

Cons:

Nothing

2026-02-08 • via Nuitee
S
Siti Nurbaya binti • couple • my
10
Pros:

Thank you for the manager. They transferred us to another hotel chain that have elevators.

Cons:

Stairs!

2026-01-15 • via Nuitee
K
kanna • family_with_children • my
9
Pros:

Location,staff, hospitality

Cons:

No

2026-01-11 • via Nuitee
A
Abegail • couple • gb
9
2025-12-28 • via Nuitee
N
Normazni • family_with_children • my
10
Kebaboooooom!!!
Pros:

its clean, smells good and very satisfying

Cons:

Nothing 😘

2025-12-03 • via Nuitee
F
faiz • family_with_children • my
3
have a mix feeling which should be a fantastic but disappoint with the broken AC and missing remote
Pros:

the location very strategic closed to viral restaurant to go to and the room is spacious.

Cons:

one of the room the air conditioning is broken. so a bit hot in the afternoon to stay and tv remote is missing. so cannot open the tv

2025-12-03 • via Nuitee
S
stanley • extended_group • de
8
Die Unterkunft ist top. Wir würden die wieder buchen.
Pros:

Das Hotelpersonal war freundlich und reagierte auf Anfragen stets schnell.

2025-11-28 • via Nuitee
F
Francisco José • extended_group • es
10
2025-11-18 • via Nuitee
Y
yit chat • extended_group • my
9
Overall enjoyable stay. Appreciate the prompt reply from the management to our queries & requests. Will recommend to
Pros:

Location excellent. 2 single beds and as what we needed .!!
Free CAT bus stop on Penang Road . Short 100 m walk only
Prompt response from customer service via WhatsApp . ( WhatsApp voice call included)

Cons:

Ironing board , iron , hair dryer should be outside of bedrooms for convenience .

2025-11-08 • via Nuitee
S
Soufyane • family_with_children • fr
9
Top
Pros:

L’espace modernité équipement propreté

Cons:

Les bruits dans la rue qui peuvent être gênant

2025-10-28 • via Nuitee
S
Shirley Hoay Yin • family_with_children • sg
10
2025-10-26 • via Nuitee
F
Felicia W • family_with_children • tw
10
2025-10-03 • via Nuitee
C
Ching • family_with_children • sg
9
Pros:

Location and the cleaner except the washing machine.

2025-10-01 • via Nuitee
D
Daniele • extended_group • it
10
Il luogo perfetto per soggiornare a Georgetown
Pros:

L’appartamento era moderno, ben tenuto, ampio, spazioso, ben organizzato e pulitissimo. Posizione ottima per visitare il centro, tutto raggiungibile a piedi. Le pulizie sono state effettuate tutti i giorni, cosa che non ci aspettavamo essendo un appartamento e non un hotel. Il check-in lo abbiamo fatto tramite app e lo staff è stato super gentile e disponibile in ogni momento via whatsapp.

Cons:

Nulla, mi è piaciuto tutto

2025-09-19 • via Nuitee
Y
Yvonne • extended_group • my
8
2025-09-15 • via Nuitee
T
tae • family_with_children • sg
8
2025-09-14 • via Nuitee
P
Patrick • extended_group • it
9
Pros:

Appartamento spazioso e con tutto il necessario.
Comodo il check in senza chiavi così come il combini letteralmente sotto all'alloggio.
Buona posizione per visitare la città

2025-09-03 • via Nuitee
G
Gevaise • couple • au
9
Pros:

Efficient and clear and friendly staff to meet us on check-in. Great location. Modern renovation

Cons:

No windows except in main bedroom

2025-08-31 • via Nuitee
W
WEIYU • family_with_children • tw
7
還不錯
Pros:

吃的方便

Cons:

靠馬路邊有點吵雜

2025-08-26 • via Nuitee
A
ABDUL JABBAR PIRZADA • family_with_children • ae
9
Pros:

Everything, room n location

Cons:

1. It was bot sound proof, it is on road so 24 hrs cars sound comes in ur room uninterrupted.

2. During check-in there should be someone who knows as at that time most of travellers have no local sim n Internet so how to contact property.

2025-08-23 • via Nuitee