Cat Ba Hongkong Hotel

Hotels
8.9 (221 reviews)
84 Núi Ngọc , Cat Ba , vn

Facilities

Nightclub
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Dirty rooms
Noisy environment
Poor amenities

Categories

Cleanliness
6.95
The reviews mention dirty rooms and bathrooms, indicating significant cleanliness issues.
Service
10
Staff were described as sweet and helpful, despite some service-related difficulties.
Location
10
The location was noted positively, although not extensively detailed.
Room Quality
7.95
Reviews highlighted issues with room quality such as bugs and inadequate facilities.
Amenities
8.95
Amenities like breakfast were poorly rated due to lack of availability.
Value for Money
9.95
Considering the issues reported, value for money is perceived as below expectations.
Food and Beverage
8.95
Breakfast options were limited and not well presented, impacting the overall food experience.
Overall Experience
8.45
Overall experience rated poorly due to multiple negative factors impacting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:30

Property Description

Convenient Location
Situated near popular beaches and local attractions, Cat Ba Hongkong Hotel offers easy access to the best of Cat Ba.

Diverse Dining Options
Guests can enjoy a variety of dining choices, including seafood, Vietnamese cuisine, and vegetarian/vegan options.

Outdoor Activities
With hiking and cycling trails nearby, as well as bike rental services, guests can explore the beautiful surroundings of Cat Ba in an active way.

To book your stay at Cat Ba Hongkong Hotel and experience these wonderful features, visit our website or call us today!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

8.9
Based on 221 reviews
Cleanliness: 6.95
Service: 10
Location: 10
Room Quality: 7.95
Amenities: 8.95
Value for Money: 9.95
Food and Beverage: 8.95
Overall Experience: 8.45
J
Jose Juan couple es
1
La peor experiencia en Vietnan
Pros:

Nada

Cons:

La primera habitación estaba sucia y llena de bichos. Nos la cambiaron por una mas grande en la que el aire no cambiaba de 25° y no había mando para usar la tele. Baje a recepción y no había nadie. Amanecimos inundados con dos dedos de agua en el suelo de la habitacion. Mi mujer se cayó golpeándose las rodillas. Las mochilas empapadas y los móviles que estaban cargando en el suelo también. Los cables del enchufe de la nevera unidos con cinta aislante estaban dentro del agua. Seguía sin haber nadie en recepción. Incluía desayuno pero no había donde desayunar así que nos ofrecieron hacerlo en un puesto callejero a las siete de la mañana y por supuesto estaba cerrado cuando bajamos. Desaconsejo totalmente reservar en este lugar.

2025-08-17 via Nuitee
X
xabi extended_group es
1
Horrible
Pros:

Nada, horrible, las fotos no son lo que es, es una mierda, la cama era una basura dolor de espalda el baño horrible también, todo mal

Cons:

Nada, horrible, las fotos no son lo que es, es una mierda, la cama era una basura dolor de espalda el baño horrible también, todo mal

2025-08-12 via Nuitee
B
Bari extended_group il
7
Pros:

Staff were very sweet and helpful

Cons:

Not very clean and the ac was very old and didn’t work well

2025-08-05 via Nuitee
P
petra couple nl
4
Pros:

Grootte vd kamer

Cons:

Zeer vieze badkamer. Kamer armoedig en niet echt schoon. Geen ontbijt mogelijk.
Lift doet het savonds niet. Slechte verlichting op de vieze trap

2025-07-19 via Nuitee
family_with_children au
8
2025-07-18 via Nuitee
V
Valerie solo traveller gb
1
Cockroaches as roommates
Pros:

Location is good I guess..

Cons:

Not sure how this hotel got its good reviews but just like many places in Vietnam I believe reviews can be fake. Cause there’s no way that people genuinely think this is a nice hotel 🤔
I’ve slept in different accommodations in Vietnam and I’m not a princess either but this place was nasty. A place doesn’t have to be modern to be nice and clean. Hong Kong Hotel in Cat Ba is not well maintained and it seems like they just don’t care to maintain it either. As a result, rooms are dirty and wet.
The bathroom has a terrible design. Maybe it was just my room, but the shower was basically just a showerhead in the middle of the room with no glass or anything around. So when you had a shower the whole floor was wet and if you needed the toilet after, or use the sink, there was water absolutely everywhere. But to be honest, I wouldn’t have wanted to step anywhere without my slippers on anyways.
I had cockroaches in my room which came out at night…lovely 😅
Overall you’re better off staying in a hostel. there’s some really nice ones on the island.

2025-07-11 via Nuitee
S
Samuel young couple gb
8
Very good
2025-07-10 via Nuitee
B
Bobbie young couple gb
7
Great location and friendly staff
Pros:

Location.

Cons:

Noisy early morning

2025-06-27 via Nuitee
Q
Quoc review category business travellers vn
8
Very good
2025-06-04 via Nuitee
Y
Yonatan young couple il
5
Good location but very small rooms
Pros:

Good location and they have motorbike rental

Cons:

The room was very small and the shower water was only hot for a few minutes at a time.

2025-05-17 via Nuitee
E
Eleanor young couple gb
8
Very good
2025-05-03 via Nuitee
C
Connor family with young children gb
10
Exceptional
Pros:

The staff notified me in advance about the weather in Cat Ba island. Thanks to him, I brought an extra jacket, and I am very pleased with this support. Additionally, he helped me call a taxi . A small tip: ask the receptionist about beautiful places in Cat ba island, and he will guide you.

2025-03-03 via Nuitee
R
Ronald group us
10
This hotel is the one for you.
Pros:

If you're looking for a peaceful place with fresh air, clean rooms, and tasty food.

2025-02-25 via Nuitee
J
Juliet young couple gb
9
Comfortable budget hotel
Pros:

Small but very comfortable room, we were on a high floor but the building has an elevator so easy to access. The included breakfast was brilliant (multiple different options and good portion size), and the staff were friendly and helpful with booking excursions and onward travel.

2025-01-24 via Nuitee
C
Chiwi family with young children nz
6
Good value budget accommodation with friendly staff!
Pros:

The bed was pretty comfy. The central location with the fantastic Casa Bonita next door. The reasonable room rate. The staff’s responsiveness and friendliness. A lift to your floor.

Cons:

The shower temperature. The breakfast was pretty bland. The K clubs behind the hotel can be noisy. The lack of sufficient power outlets for charging.

2025-01-14 via Nuitee
H
Huong family with young children nl
7
Good
2025-01-08 via Nuitee
C
Cynthia group us
10
I was pleasantly surprised to be upgraded to a room with balcony.
Pros:

The hot showers were perfect, and the paid breakfast was a tasty.

2025-01-07 via Nuitee
J
Jay solo traveller hk
7
Good
2025-01-05 via Nuitee
Y
Yadira group us
10
Exceptional
Pros:

The receptionist was incredibly accommodating, and the clean, refreshing foyer was a welcome escape from the heat of Vietnam. The walk up from the bay was charming, offering an authentic and local vibe. The restrooms were spotless and well-maintained. I highly recommend this place, especially since the receptionist spoke excellent English, making everything even more convenient.

2025-01-02 via Nuitee
C
Cayetti family with young children ar
10
Exceptional
2024-12-24 via Nuitee