La Pasion Colonial Hotel Boutique By Bunik

Hotels
8.5 (800 reviews)
Calle 10 Nte , Esquina Avenida 20 Nte, Centro , Playa del Carmen , mx

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Airport shuttle
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Review Highlights

Pros:
Great service
Convenient location
Clean pools
Cons:
Dirty towels
Small rooms
Poor breakfast options

Categories

Cleanliness
7.16
Several reviews mentioned dirty towels and overall hotel being poorly maintained.
Service
10
Staff were noted to be very helpful and accommodating throughout multiple reviews.
Location
9.63
The location was consistently praised as convenient and well-placed.
Room Quality
7.67
Rooms were described as small and some were in need of renovations.
Amenities
8.12
Amenities like pools and a bar were mentioned positively, but some aspects were lacking.
Value for Money
8.65
Value was considered decent, though some found it expensive compared to offered quality.
Food and Beverage
7.61
Breakfast options were labeled as poor by some guests.
Overall Experience
9.16
Overall guests had a balance of positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:14

Property Description

Central Location in Playa del Carmen
La Pasion Colonial Hotel Boutique By Bunik is ideally situated in the heart of Playa del Carmen, offering guests easy access to popular attractions such as Playacar Beach and the ADO International Bus Station.

Luxurious Amenities
Guests can enjoy air-conditioned rooms with balconies, a refreshing outdoor swimming pool, free WiFi, and a garden. The hotel also boasts a hot tub and terrace for guests to unwind and relax during their stay.

Exceptional Service
With a 24-hour front desk fluent in English and Spanish, guests can receive top-notch service and valuable recommendations about the area. The concierge service and tour desk further enhance the overall experience at La Pasion Colonial Hotel Boutique By Bunik.

Experience comfort and convenience at La Pasion Colonial Hotel Boutique By Bunik - book your stay now!

Important information:

Please note when booking 3 or more rooms different policies will apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 800 reviews
Cleanliness: 7.16
Service: 10
Location: 9.63
Room Quality: 7.67
Amenities: 8.12
Value for Money: 8.65
Food and Beverage: 7.61
Overall Experience: 9.16
J
Juan David • solo_traveller • co
10
Pros:

Ubicación, limpieza y personal

2026-07-24 • via Nuitee
K
Kevan • couple • us
10
2026-07-23 • via Nuitee
C
Carla • couple • es
8
Pros:

El personal del hotel es muy amable . Está muy bien ubicado

Cons:

Creo que me falta un poco de mantenimiento a las habitaciones

2026-07-22 • via Nuitee
A
alexis • couple • fr
2
Médiocre
Pros:

La proximité avec le centre ville

Cons:

Le petit déjeuner très médiocre, ascenseur en panne, manque d’information, mauvaise information sur les activités à faire en ville, accueil pas terrible.

2026-07-21 • via Nuitee
J
James • solo_traveller • us
9
2026-07-19 • via Nuitee
S
SM • couple • mx
9
2026-07-19 • via Nuitee
L
Liliana • solo_traveller • mx
10
Pros:

Nos adaptaron la habitación que ocupabamos , muy amables con la accesibilidad , desayuno exquisito y el trato en todo momento muy cordial, volveríamos a regresar muchas gracias

2026-07-19 • via Nuitee
G
Guy • solo_traveller • fr
9
Pros:

Nous étions côté jardin. C'est calme et bien placé.

Cons:

Rien

2026-07-19 • via Nuitee
A
Ana • couple • es
10
Céntrico y limpio
Pros:

Ubicación y comodidad

Cons:

No funcionaba el ascensor y estábamos en la segunda planta

2026-07-19 • via Nuitee
H
Herrera • solo_traveller • co
10
Pros:

Ubicación aseo

2026-07-18 • via Nuitee
E
Emily • solo_traveller • ie
9
Pros:

Friendly and helpful staff, ideal location, great rooftop pool area for relaxing and sunsets.

2026-07-17 • via Nuitee
P
Péter • solo_traveller • mx
8
2026-07-13 • via Nuitee
D
Daniela • couple • cl
9
Recomendado
Pros:

Excelente ubicación. Buen desayuno. Personal muy amable.

Cons:

Ascensor estaba inoperativo y nos tocó en planta alta. Además se malogró el aire acondicionado

2026-07-11 • via Nuitee
K
Katharina • couple • de
9
2026-07-10 • via Nuitee
C
Carsten • couple • de
9
Zentrales Hotel für ein paar Nächte in Playa del Carmen
Pros:

Das Hotel ist nur ein paar Meter von der Fähre nach Cozumel und zur Quinta Avenida entfernt. Direkt um die Ecke ist auch eine ADO Bushaltestelle für den Transfer zum Flughafen. Wir durften unser Gepäck abstellen und den Pool nutzen bis unser Zimmer fertig war. Das Personal war sehr freundlich und hilfsbereit. Direkt in der Nähe ist auch ein kleiner Markt und super leckere kleine Restaurants.

Cons:

Das Hotel ist schon etwas in die Jahre gekommen, aber das hat uns nicht gestört.

2026-07-10 • via Nuitee
J
jimenez villalobos • solo_traveller • mx
10
Pros:

Me gusta que el hotel tiene una buena ubicación y un vista excelente y el servicio y atención 10 de 10 muy amables y la instalaciones está limpia ✅️

2026-07-10 • via Nuitee
L
Luke • solo_traveller • gb
8
2026-07-09 • via Nuitee
T
Thais • solo_traveller • br
10
Superou minhas expectativas
Pros:

Tudo perfeito! Desde o atendimento dos funcionários, instalações e localização.

Cons:

Nada

2026-07-08 • via Nuitee
T
Tatiana • couple • uy
8
Pros:

Muy buena ubicación, cerca de terminal, de avenida y de playa. La habitación grande y limpia y el personal super amable. Piscina usamos solo un día la de arriba y todo ok. El desayuno lo sirven en restaurante junto a la posada, no es buffet pero esta bien. La relación calidad precio es buena.

Cons:

No tuvimos wifi en ningún momento de nuestra estadía.

2026-07-04 • via Nuitee
C
Cara • couple • us
7
Adequate stay, but could use an update of facilities at hotel.
Pros:

Nice breakfast and very friendly water, coffee and water machine available 24 hours, great location.

Cons:

Old mattress, no outlets for charging even had to reach behind headboard to plug hotel lamp in, toilet didn’t flush consistently.

2026-07-04 • via Nuitee