La Pasion Colonial Hotel Boutique By Bunik

Hotels
8.5 (611 reviews)
Calle 10 Nte , Esquina Avenida 20 Nte, Centro , Playa del Carmen , mx

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Clean pools
Cons:
Dirty towels
Small rooms
Poor breakfast options

Categories

Cleanliness
7.16
Several reviews mentioned dirty towels and overall hotel being poorly maintained.
Service
10
Staff were noted to be very helpful and accommodating throughout multiple reviews.
Location
9.63
The location was consistently praised as convenient and well-placed.
Room Quality
7.67
Rooms were described as small and some were in need of renovations.
Amenities
8.12
Amenities like pools and a bar were mentioned positively, but some aspects were lacking.
Value for Money
8.65
Value was considered decent, though some found it expensive compared to offered quality.
Food and Beverage
7.61
Breakfast options were labeled as poor by some guests.
Overall Experience
9.16
Overall guests had a balance of positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:14

Property Description

Central Location in Playa del Carmen
La Pasion Colonial Hotel Boutique By Bunik is ideally situated in the heart of Playa del Carmen, offering guests easy access to popular attractions such as Playacar Beach and the ADO International Bus Station.

Luxurious Amenities
Guests can enjoy air-conditioned rooms with balconies, a refreshing outdoor swimming pool, free WiFi, and a garden. The hotel also boasts a hot tub and terrace for guests to unwind and relax during their stay.

Exceptional Service
With a 24-hour front desk fluent in English and Spanish, guests can receive top-notch service and valuable recommendations about the area. The concierge service and tour desk further enhance the overall experience at La Pasion Colonial Hotel Boutique By Bunik.

Experience comfort and convenience at La Pasion Colonial Hotel Boutique By Bunik - book your stay now!

Important information:

Please note when booking 3 or more rooms different policies will apply.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 611 reviews
Cleanliness: 7.16
Service: 10
Location: 9.63
Room Quality: 7.67
Amenities: 8.12
Value for Money: 8.65
Food and Beverage: 7.61
Overall Experience: 9.16
L
Liudmyla couple ua
10
Pros:

Дуже сподобалось проживання в готелі, кімната зручна, ліжко комфортне, в душі є гаряча вода. Персонал був ввічливий та допомагав з усіма питаннями. Сніданки були нормальними. В цьому готелі є підземний паркінг, що дуже зручно. До моря близько, поруч є вся необхідна інфраструктура.

2026-02-14 via Nuitee
R
renato couple br
7
Se conseguir um quarto com água quente, o hotel é excelente
Pros:

Localização excelente
Café da manhã limitado, mas bom
Quarto muito confortável
Nota 7 porque fomos colocados em um quarto sem água quente no primeiro dia (quarto 107), e estava frio. E pelas informações desencontradas entre os funcionários, parecia que já era um problema sabido, mas seguraram por um dia para nos trocar de quarto

Cons:

Quarto sem água quente no primeiro dia

2026-02-13 via Nuitee
H
Harold couple ca
10
We enjoyed the grounds, the room and the ammenities at La Pasion, and appreciated the helpful staff
Pros:

The grounds were very nice and the room was large. The breakfast was very good. Condrad at the front desk was exceptionally helpful and made sure we were happy with the accommodations

Cons:

Initially we were on the third floor but staff moved us to the first floor when a room became available.

2026-02-13 via Nuitee
M
Margaretha solo_traveller ca
10
Perfect location, beautifully organized, very clean! Lovely all the way around!
2026-02-13 via Nuitee
T
Toscano couple ca
9
Pros:

La amabilidad y el hotel eata bonito

2026-02-12 via Nuitee
P
Paule couple gb
9
Little cosy hotel with beautiful lush garden!
Pros:

Perfectly located, 1min from ADO Alterna bus station, 5min from beach and right there in the middle of the action, yet just away enough to get peaceful sleep! Beautiful lush garden with two swimming pools downstairs and rooftop pool in addition. Super friendly and accommodating staff! Muchas Gracias!

Cons:

There was a bit of a damp smell, hotel is quite old. But that comes with all the authenticity and soul.

2026-02-12 via Nuitee
U
Ulises solo_traveller mx
8
Pros:

Lindo ambiente y cerca de comercios y restaurantes, la habitación limpia y buena temática

2026-02-12 via Nuitee
G
Gianni couple it
7
2026-02-11 via Nuitee
K
kristall family_with_children cl
4
Pros:

La ubicación

Cons:

El servicio de las personas de recepción, el personal no dio ninguna respuesta concreta a la situación que se generó únicamente por mala infraestructura del hotel, se estaba pasando agua desde el piso de arriba

2026-02-11 via Nuitee
M
Martha solo_traveller ar
8
Muy buena
Pros:

Ubicación y atención

Cons:

Sábanas y toallas gastadas

2026-02-11 via Nuitee
I
Ilse Susana couple mx
10
Me.encanto
Pros:

Todo, está muy bonito decorado

Cons:

No todos los elevadores funcionan, por lo tanto no toda la gente se puede hospedar aquí

2026-02-10 via Nuitee
G
Georgina couple hu
8
Nagyszerű elhelyezkedés
Pros:

Az elhelyezkedése tökéletes. A reggeli változatos és nagyon finom, étlapról lehet választani.

Cons:

A takarítás minősége, 8 nap alatt egyszer sem cserélték volna a törölközőket, egyszer külön kértük mert sem a szobában sem a teraszon nem száradtak meg.

2026-02-09 via Nuitee
M
marie-chantal couple fr
10
Pros:

Même pour une nuit le personnel est très accueillant
On a même pu laisser notre véhicule, même après les Check out, dans le parking souterrain et surveillé pendant la journée d excursion sur l île de Cozumel

2026-02-08 via Nuitee
M
Maximiliano couple ar
10
Pros:

Hermoso todo muy lindo y cómodo

2026-02-08 via Nuitee
H
HP couple nl
7
Prima voor de prijs
Pros:

Ligging. Inrichting van hotel was mooi. Ontbijt was prima in naastgelegen restaurant.

Cons:

Internet en WIFI waren slecht. Balkonstoel was van hardhout en dus niet comfortabel. Kussens ligbedden waren dringend aan vervanging toe. Zwembadwater was te koud om in te zwemmen. De gangen in het hotel zijn gehorig.

2026-01-31 via Nuitee
M
Mary couple gb
10
2026-01-31 via Nuitee
M
Matias solo_traveller ar
6
Hotel para estadías cortas
Pros:

La ubicación es muy buena, a 2 cuadras de la calle principal. Habitación bien, limpieza muy bien. Baño pequeño pero simple. Hotel algo antiguo con piscina, bien conservando. NO funcionaba el ascensor (en reparación), por lo que subí y baje 2 pisos por escalera. Wifi aceptable. El desayuno simple pero rico. Es al lado del hotel. El hotel está ubicado al lado del Palacio Municipal, tiene un Walmart a 1 cuadra y media y un Oxxo en la esquina. Es un hotel ideal para ir pocos días o solo. No aceptan niños.
El personal, es amable.

Cons:

Baño pequeño, ascensor sin funcionar. Desayuno fuera del hotel.

2026-01-30 via Nuitee
L
Ludmilla couple fr
10
Parfait 👍
Pros:

Tout était parfait ! La grande chambre avec son balcon donnant sur la piscine . Le petit déjeuner varie , le personnel très gentil et surtout le calme . À deux pas de la rue principale. Je recommande fortement

Cons:

Rien

2026-01-30 via Nuitee
E
Eva couple it
10
Pros:

Posizione vicina al centro, parcheggio al chiuso disponibile, ci sono tre piscine belle molto belle, camera grande e letto comodo. Colazione alla carta molto buona.

2026-01-30 via Nuitee
N
nathalie couple fr
7
2026-01-30 via Nuitee