Superior East Wing Rooms by FIVE Zurich

Hotels
8.2 (96 reviews)
Döltschihalde 49 , Zürich , ch

Facilities

Health or beauty spa nearby
Free beach shuttle
Nightclub
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good service
Friendly staff
Nice amenities
Quiet location
Cons:
Cleanliness issues
High prices compared to value
Food quality problems

Categories

Cleanliness
7.59
Several reviews noted issues with cleanliness and maintenance.
Service
9.06
The service was described as friendly and helpful, with good communication.
Location
9.1
Location is in a quiet area, offering a good ambiance.
Room Quality
8.05
Some rooms had issues with ventilation and noise, affecting the experience.
Amenities
9.08
Good amenities with a nice spa and pool area.
Value for Money
7.04
Several reviews criticized the value for the price, especially regarding food quality.
Food and Beverage
6.59
Multiple reports of poor food quality, service delays, and cleanliness issues.
Overall Experience
9.06
Despite some issues, many found the overall experience pleasant due to positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:40

Property Description

Luxurious Accommodation

Located in the vibrant Wiedikon district of Zürich, Amazing Rooms by FIVE offers a blend of comfort and style. The hotel boasts a range of amenities, including a garden, private parking, and a terrace. Guests can unwind in the sauna and hot tub, or take a dip in the seasonal outdoor pool.

Modern Comforts

Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom. The 24-hour front desk staff are multilingual, ensuring a smooth and pleasant stay for all guests.

Delightful Dining Options

Start your day with a delicious breakfast, with buffet, à la carte, and Full English/Irish options available. The on-site restaurant serves up delectable dishes for lunch and dinner, providing a convenient dining experience.

Experience luxury and convenience at Amazing Rooms by FIVE - book your stay now for an unforgettable Zürich getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 96 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 9.08
Value for Money: 7.04
Food and Beverage: 6.59
Overall Experience: 9.06
S
Spencer couple ch
7
Good fun hotel with great staff
Pros:

Facilities staff

Cons:

Room size

2026-05-08 via Nuitee
N
Nancy family_with_children de
10
Best place in Zurich
Pros:

Everything from the reception, arrival and hospitality. 5 stars. We changed here and wished we had stayed for the whole period. Excellent

2026-05-07 via Nuitee
B
Bryan couple fr
10
2026-05-01 via Nuitee
J
Jimmy couple us
9
Would highly recommend this property that was great.
Pros:

The hotel was just simply beautiful. It was great facilities and the staff was very attentive.

Cons:

The only issue was when we first arrived at the East wing We could not get in the door as that’s an auxiliary wing of the hotel. It took a bit, but someone walked from the main part of the hotel over to the desk there. Again, the facilities were fantastic, and the people were just as exceptional. This was the only concern.

2026-04-25 via Nuitee
S
Sergio couple es
9
Buena opción para visitar Zúrich y alrededores.
Pros:

El personal era muy amable y la sala de juegos con billar nos pareció una excelente idea. Lo pasamos muy bien en ella. Además el hotel está ubicado delante de la estación de tren. Muy fácil y cómodo llegar al centro en él.

Cons:

Más espacio de almacenaje para la ropa. Apenas había cajones ni baldas. En el baño no había nada de mostrador para poder apoyar la bolsa de aseo.

2026-04-21 via Nuitee
E
Edon couple ch
5
2026-04-20 via Nuitee
S
Sabine couple ch
9
2026-04-16 via Nuitee
D
Danute solo_traveller gb
9
Pros:

Very friendly staff good location, food

2026-04-10 via Nuitee
M
Martin extended_group li
8
2026-03-25 via Nuitee
M
Mantellato solo_traveller fr
6
The room is comfortable but the services and food need to be evolved.
Pros:

The room is comfortable and the team is very welcoming and nice.

Cons:

The coffee machine and the iron were not working.

Also the room service was terrible, the food was really low quality, even a sodebo salad at the gas station is better than what i received. Very disappointing.

They apparently had two restaurants but the menus were not mentioned/ available in the room.

2026-03-22 via Nuitee
M
Mathieu couple fr
9
2026-03-22 via Nuitee
A
Andreas solo_traveller de
9
Komme gerne wieder
Cons:

Kein Teekocher auf dem Zimmer

2026-03-14 via Nuitee
J
jessica solo_traveller fr
10
2026-03-03 via Nuitee
M
Muratoska couple ch
10
2026-03-02 via Nuitee
Петров couple bg
1
2026-02-28 via Nuitee
A
Amina solo_traveller de
10
Ich werde ab jetzt immer zu euch kommen!!!
Pros:

Ich kam um 10.00 Uhr an, durfte direkt einchecken und somit schon vor 15.00 Uhr , zudem habe ich ein Upgrade erhalten, in ein doppelt so großes Zimmer mit einem Balkon , mit Blick zum Pool und Wald. Felipe von der Rezeption hat mir das ermöglicht, worüber ich unendlich dankbar war. Der Spa ist wahrhaftig ein sehr schöner Ort um sich zu erholen. Preis /Leistung für Zürich war unschlagbar. Danke Felipe und Sofja , ihr seid tolle und sehr höfliche Rezeptionisten🙏🏼😍

Cons:

Einfach wirklich alles.
Sauber, schön, alle freundlich

2026-02-25 via Nuitee
E
Elroi couple ch
10
2026-02-24 via Nuitee
B
Bence couple hu
10
2026-02-09 via Nuitee
A
Anthony couple ch
10
Incroyable
Pros:

Tous était excellent

Cons:

Rien à redire tout était parfait

2026-01-29 via Nuitee
N
Nina couple ch
3
Nie wieder Five- vorallem keinen Superior Room im Eastwing ( besser in 3 Sternehotel!)
Pros:

Frühstück gut,
Pool schön, Spa gut aber sehr klein, immer alles besetzt !

Cons:

Das Zimmer Superior East Wing eine Katastrophe: in einem anderen Gebäude weit ausserhalb vom Hotel zwischen Wohnblöcken- nur erreichbar über einen langen, steilen dunklen Tunnel ( mit Treppen !) ca 10 min oder mit Shuttelbus.
Das Zimmer winzig, keine Ablage im Badezimmer, kaum Aufhängemöglichkeiten man konnte nicht einmal den Koffer am Boden öffnen, die Handtuchheizung aufgrund inkompatibler Stecker geht nicht und besonders negativ :
man kann das Fenster nicht öffnen !!! Die Klimaanlage laut und nicht regulierbar ( zu kalt !)
Die Parkgarage für 30 CHF extra nur im Hauptgebäde.
Check in: Schlecht, ich musste 30 min warten, da meine Buchung bei booking.com im Hotel nicht gefunden wurde. Personal , welches meist kein Deutsch sprach, zum teil überfordert.
Lage mit Offentlichen Verkehrsmitteln sehr schlecht zu erreichen 15 min zu Fuss vom Bus oder s- Bahn, zum teil steiler Anstieg !!!

2026-01-19 via Nuitee